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Broadband guides

Find out everything you need to know about broadband.

  • Virgin Media logo

    Can I get Virgin Media in my area?

    Virgin Media’s network of cables brings lickety-split broadband and comprehensive telly packages to millions of UK homes – but it still isn’t available everywhere just yet. Find out if… More »

  • Virgin Media logo

    Virgin Media price increases: What are my options?

    Every now and then, you may find your broadband or TV bill has gone up. If that’s happened to you lately with Virgin Media, here’s what you need to… More »

  • 5g logo

    What is 5G Home Broadband?

    As 5G is rolled out across the UK and available on more mobile phone networks, will it replace fixed broadband in our homes and offices? More »

  • Do you need a landline for broadband?

    It’s a sticky question: if you want a broadband connection in the UK, are you required to take a phone line with it too? The answer is a little… More »

  • Using a laptop

    How to install your own broadband

    With most broadband packages, you can set things up yourself with very little fuss. Here's what you need to know. More »

  • Moving boxes

    Broadband moving home

    Moving house and want to take your broadband package and equipment with you? Here’s everything you need to know… More »

  • Can I get fibre broadband in my area?

    Set on a fibre broadband package, but unsure what’s available where you live? Here’s everything you need to know More »

  • MoneySuperMarket logo

    Why is my internet so slow? And how to fix it

    If your broadband connection is crawling, you’ll understandably want to get it sorted as soon as possible. But first you need to find out why the internet is so… More »

  • How to get a phone line installed

    To get a landline and a broadband connection hooked up, you’ll usually need a phone line. But what if your home doesn’t have one? More »

  • Top tips for improving your broadband speed

    If you’re experiencing slow internet speeds, it could be a problem on either your end or your provider’s end. Luckily, if the problem is at home, it can usually… More »

  • Watching TV

    Do I need a TV licence?

    It costs £159 a year, and could have you liable to pay a £1,000 fine if you’re found to be watching telly without one – the TV licence is… More »

  • Can I leave my broadband contract early?

    It’s common – and good for your wallet – to switch to a better, cheaper broadband deal. But what happens if you can’t wait until the end of your… More »

  • Rural cottages

    A complete guide to rural broadband

    There’s much to be said for country living. But far too often those who do live in rural areas are let down by slow broadband. How is the situation… More »

  • Person using laptop

    What is a VPN and how does it work?

    If you want to use the internet securely and privately, a VPN could be the answer. Let's go through everything you need to know - from what a VPN… More »

  • Three logo

    Three broadband routers: Everything you need to know

    Three Broadband connects you to a mobile network rather than the usual fixed lines – and that means its routers, the 4G and 5G Hubs, are a little different.… More »

  • Gigaclear logo

    Gigaclear broadband routers

    What router do you get with Gigaclear? Our page goes through the features you can expect, the extra nodes you can add, and how to get help setting up… More »

  • Shell Energy broadband logo

    Shell Energy broadband routers

    What router do you get with Shell Energy? What specs and features do they come with? Read our page to find out what Shell Energy has to offer. More »

  • hyperoptic logo

    Hyperoptic broadband routers

    Hyperoptic provides fast broadband in select towns and cities across the UK. Read on to see how its routers stack up and whether they make it worth switching providers. More »

  • Now broadband routers

    Now Broadband offers standard and fibre broadband, with a rebranded Sky router to match. Here’s what you need to know about the hardware on offer. More »

  • sky broadband logo

    Sky postcode checker: Can I get Sky in my area?

    Looking to get Sky broadband and TV? Then our handy guide will let you know whether it’s available in your area, what coverage is like and what alternatives there… More »

Compare broadband, TV & phone deals

More Broadband Guides

How to claim vouchers

Broadband providers sometimes offer vouchers for free gifts and incentives with their deals – here’s how you can claim yours.

Compare Streaming Services

Netflix, Amazon Prime, NOW TV... whichever streaming service you're interested in, you'll find out all the information you need to know in our exclusive guide.

Broadband Speed Guide

Read our guide to broadband speeds to develop your understanding to ensure you are getting what you are paying for from your internet provider. Learn why you are receiving the upload and download speeds you are and what can be done to speed up your internet connection.

Guide to Student Broadband

It is becoming more and more important when you are at university to have access to the internet. Lecturers use it as a way of keeping in touch with students and the resources available on the net can help with their studies. Our guide to student broadband will ensure you get the right package at a price to suit you.

Changing broadband provider

Are you considering changing broadband provider but confused by what you need to do? Then read our guide to changing internet service provider to make it as hassle free as possible.

How to switch broadband provider

Getting your internet connection from a provider that is faster and more reliable could actually cost you LESS! We show you how to switch.

Broadband Deals

There are an ever growing number of broadband providers offering a range of incentives, making choosing an internet provider an increasingly difficult task. Read our comprehensive guide to help you find the right broadband deal for you.

Broadband Guide

Develop your knowledge of broadband to enable you to make an informed choice and to pick not just a cheap broadband deal but the best broadband provider for your needs. Our broadband guide gives you all the basics before you get connected.

Broadband Glossary

Don't know your 'bit' from your 'bundle' or your 'downstream' from your 'download'? Then read our glossary of key terms to help you burst through that broadband jargon and get the most out of your broadband internet service provider.

Home Phone Line Rental Deals

Learn how a home phone line rental and broadband bundle could save you money. Use our guide to get the best deal for you.

Broadband Bundles

It is becoming more and more popular to buy your broadband, TV, home phone and even mobile phone in a bundle. Read our guide to broadband bundles to see how you could have less hassle and save money.

VoIP Guide

Read our guide to VoIP to discover how you could make free calls over the internet to anywhere in the world. Our guide will teach you the different VoIP options available and help you choose the package for you.

Business Broadband

Whether you are a small or large business many broadband providers offer packages aimed at you. Read our guide which explains how they differ from regular home broadband and if it is worth the extra monthly charge.

Mobile Broadband

Get access to the internet on your laptop when you're away from the office or home with a mobile broadband internet connection. Read our guide to the different options available to help you find the right deal for you.

Guide to ADSL and Cable Broadband

Read our guide to ADSL and cable broadband, discover the pros and cons of each and choose the right broadband package for you.


What is a wireless internet connection? What are the pros and cons of this type of internet connection? How do you set one up? Our guide takes you through everything you need to know.

Broadband Consumer Rights Guide

As a broadband customer you have rights and are entitled to a certain level of service. Our guide lets you know what those rights are and what your broadband supplier is required to provide you with by law.

Fibre Optic Broadband

Fibre optic broadband is growing in coverage and popularity, making our connection to the internet faster than ever. Read our fibre optic broadband guide to find out what this is, how it works and discover whether it's right for you.

Avoid Added Broadband Charges

Find out how to avoid extra fees for your broadband with this guide.


Our handy guide explains what cable broadband is and gives details about why it's different to ADSL and whether or not it's a better option for you.

Our providers

With deals and services from the leading providers, to the up and coming, you'll find something suited to you.

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