As well as offering fibre broadband powered by Sky, NOW Broadband's packages come with a rebranded Sky router to match. Here’s what you need to know about the hardware on offer.
What is the latest NOW Broadband router?
The NOW Broadband Hub Two stands as the latest offering from Now Broadband. This router might ring a bell for some, as it's a rebranded version of the Sky Q Hub, which is no longer distributed by Sky.
While it's not sporting the latest specifications on the market, it can still handle the demands of most households.
How do I know which NOW Broadband router I have?
Visit NOW Broadband's hub page to identify your router: it'll either be the latest NOW Broadband Hub Two or the older NOW Broadband Hub.
Otherwise, you can look on the back of your device, where you'll find a sticker with the Wi-Fi password and other key information, including the model of the router.
NOW Broadband router specs and key features
Although it's not the most high-tech router out there, the NOW Broadband Hub Two still has all the features you need for a strong and stable home connection:
- 802.11ac standard Wi-Fi: Supports the 802.11ac standard Wi-Fi, which is gigabit-ready and ensures a speedy online experience
- Five antennae: Provides a strong signal throughout your home, maintaining a reliable connection across most rooms
- Smart channel selection: You'll always be on the best connection available, as the Hub Two constantly monitors your network to select the best Wi-Fi channel for optimal performance
- Dual-band technology: Operates on both 2.4Ghz and 5Ghz frequency bands, allowing you to seamlessly connect and use multiple devices at once
- Two gigabit Ethernet ports: Allows a wired connection for devices like gaming consoles or smart TVs
- Broadband Buddy app: Manage your router with ease from your smartphone. You can set parental locks, schedule internet access, and more
Setting up a NOW Broadband router
It's a straightforward process to set up a NOW Broadband router. It typically doesn't require an engineer's visit; instead, you simply plug the router into the mains and connect the appropriate cables to your phone line box.
If you need a bit more guidance, take a look at NOW Broadband's set-up guide. There's also a set-up checklist you can follow to ensure you've got your broadband up and running correctly.
Can I replace my NOW Broadband router with a better one?
Yes, you can choose to use a different brand router with NOW Broadband, such as Amazon’s Eero range or Google Nest. Just keep in mind that the router you choose must be compatible with your NOW Broadband connection.
Can I upgrade my router as an existing customer?
Existing customers likely already have the NOW Hub Two, which is NOW Broadband's latest router.
However, if you're still using the older NOW Broadband Hub, you should call NOW Broadband and ask if you can upgrade. You may need to take out a new contract to get one, though.
Do all new customers get the latest router?
Yes, all customers get the Hub Two with any of NOW Broadband's fibre packages.
Does NOW Broadband provide Wi-Fi extenders?
No, NOW Broadband doesn't currently provide any options to extend or strengthen your Wi-Fi connection. If your Wi-Fi isn't up to speed, NOW has a page on how to improve slow broadband speed.
