BT broadband routers - 2025

How to get a BT router

To get a BT router, all you need to do is sign up to one of its broadband packages. It will then send you a router to suit your package.

The type of router you receive will depend on the broadband package you choose. If you go for a fibre broadband deal, you'll be greeted with the advanced Smart Hub 2.

On the other hand, if you select the standard broadband package, you're likely to receive the more basic Home Hub 4.

For existing customers yearning for the latest technology, a newer BT router can be purchased from its online store. However, it's important to note that the Smart Hub 2 is tailored for fibre packages and may not be compatible with other internet services.

What is the latest BT router?

The latest BT router is its Smart Hub 2. It’s an impressive piece of kit, with support for:

• The latest ac standard Wi-Fi, dual-band tech
• Seven antennae for stretching further into the home
• Smart scan so your connection is always being checked for optimal performance
• Four Ethernet ports for connecting consoles and other devices

Additionally, it supports BT Complete Wi-Fi, which uses additional 'discs' to extend the Wi-Fi range to those hard-to-reach spots in your home. You can also turn off the LED lights to prevent the router from blinking constantly.

How do I know which BT router I have?

It’s not always clear which router you have from looks alone. However, turn it upside down or look on the back and there’ll be a sticker with your password and other information.

This will also show the model name and number, which you can Google and check whether it’s the latest model.

BT router specs and key features

BT Smart Hub 2’s specs are impressive and include:

• AC standard Wi-Fi: Ensures fast and reliable internet speeds
• Four gigabit Ethernet ports: Offers wired connectivity for your devices
• Smart scan: Continuously optimises your internet performance
• Dual-band support: Works on both 2.4Ghz and 5Ghz frequencies for better connectivity
• Smart channel selection: Chooses the best Wi-Fi channel for top speeds
• Seven antennas: Provides extensive coverage throughout your home
• Complete Wi-Fi service compatibility: Works with BT's service to eliminate dead spots

Setting up a BT router

Setting up a BT router is easy, especially as BT has a dedicated guide on its website. Whether you're tech-savvy or not, BT's step-by-step instructions will guide you through the process.

Select your specific router and wall connection type, and you'll be online in no time. The BT Smart Hub 2 is designed for a quick and hassle-free setup, eliminating the need for an engineer's visit.

Can I replace my BT router with a better one?

Given that the Smart Hub 2 is BT's latest router and is tailored to support BT's fibre broadband, we recommend sticking with it. Similarly, if you're still using an older router from BT, you can contact BT to ask to upgrade to the newest version.

Still, you're free to use a third-party router. Your Wi-Fi will work as normal - just make sure any alternative router you pick is compatible with your BT broadband service.

Can I upgrade my router as an existing customer?

Yes, if you're an existing BT customer, you can choose to upgrade your broadband package and get the latest router for free.

If you're still holding on to an older hub (such as the Home Hub 4, or the Smart Hub), it's worth getting in touch with BT about upgrading to the latest Smart Hub 2.

If I sign up for BT broadband, will I get their latest router?

If you're signing up for a fibre broadband package with BT, you'll receive the newest Smart Hub 2.

Does BT provide Wi-Fi extenders?

Yes, BT offers its own solution to help extend the signal around your home.

Its Complete Wi-Fi plan uses Wi-Fi discs to extend and strengthen your Smart Hub 2's signal, ensuring that every room in your home has an equally speedy internet connection.

You won't need to use any Wi-Fi extenders, as the Wi-Fi discs do all the hard work. Simply get in touch with BT or order Complete Wi-Fi online.