
With most broadband packages, you can set things up yourself with very little fuss. Here's what you need to know.
Can I install my own broadband?
In the digital age, getting connected to the internet has become as essential as having electricity or running water in our homes. But when it comes to setting up your broadband connection, you might wonder if you need to wait for a technician or if you can roll up your sleeves and do it yourself. The answer is yes, you can install your own broadband, provided you're sticking with the same type of connection. This often means simply setting up a new router following the instructions provided by your internet service provider.
When you can't DIY your broadband installation
Before you start unpacking that router, it's important to know that there are certain situations where installing your own broadband isn't an option. These include:
- Transitioning to a full fibre broadband service
- Switching to or from Virgin Media, as they operate on a unique cable network
- Installing broadband in a newly built home for the very first time
In these scenarios, your broadband provider will need to send out an engineer to ensure everything is set up correctly and efficiently.
The self-installation process
If you're making a switch to standard fibre broadband, which relies on a connection from a street cabinet to your home, you're in luck. No engineer visit is necessary here. Once any necessary external work is taken care of, you can proceed with setting up the router yourself.
For those curious about the specifics of free broadband installation, there's more information available to guide you through the process. Read more about free broadband installation.
Step-by-step guide to installing your broadband
If you're moving from one fibre-to-the-cabinet (FTTC) deal to another, here's what you'll need to do:
- Wait for the new router to arrive in the post
- On the activation date, connect this router to the master phone socket using the cables provided. If necessary, plug in the microfilters
- Switch on the router and keep an eye out for the correct light configuration to confirm it's working
- On your device, search for the network, enter the password (usually found on the router), and voilà, you should be online
- For added security, it's a good idea to change the router's default password
Providers that support self-installation
Many broadband providers are on board with letting customers handle their own installations, especially if the service is similar to what they had before.
BT
BT customers can usually switch over themselves, but if a new line needs to be installed or if the switch involves full fibre, an engineer will need to take over.
Sky
While you can't DIY the installation of Sky TV, regular fibre deals (excluding full fibre) are fair game for self-setup.
Vodafone
Vodafone follows a similar pattern to Sky, allowing self-setup for standard fibre but requiring professional installation for full fibre.
NOW Broadband
NOW Broadband makes it easy with clear self-setup instructions included with their router.
Virgin Media
Virgin Media typically requires an engineer due to its unique network infrastructure. However, if you've had Virgin's cable service within the past three years, you might be eligible for self-installation through their QuickStart plan.
Costs associated with broadband installation
Most of the time, if you already have a phone line, broadband installation won't cost you a penny. But there are exceptions:
- Installing a new phone line can cost around £140
- Initial connection fees may apply for new full fibre networks
- Virgin Media may charge first-time users of its cable network
Additionally, some providers might have standard installation or setup fees, which usually range from £5 to £30.
When you definitely need an engineer
There are certain circumstances where you won't have any choice but to have an engineer install your broadband. These include:
- If you don't have an existing phone line and are taking out an ADSL or standard fibre plan
- If it's your first time using full fibre or if you're switching to Virgin Media
For a deeper dive into what's involved with getting a new phone line set up, you can read more in our phone line installation guide.
In today's connected world, being able to set up your own broadband can be both a time-saver and a way to get online quickly. While it's not always possible, many providers do offer the option for those with a bit of technical know-how and a willingness to follow instructions. Just remember to check with your provider about the specifics of your situation, and don't hesitate to call in the professionals if you're venturing into new territory with full fibre or a new line. With the right approach, you'll be streaming, gaming, and browsing in no time.