What will I get?
If your Price Promise claim is successful, you will receive:
A refund of the price difference, paid into your SuperSaveClub wallet
A gift card worth £2.50 to £20, depending on the product
What is MoneySuperMarket's Price Promise?
MoneySuperMarket's Price Promise means that if you find a cheaper like-for-like quote elsewhere, we will refund the difference and send you a gift card worth up to £20. It’s simple reassurance that you’re getting a great deal.
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What's covered?
The Price Promise covers eligible purchases of:
Standard car, van, home, pet and travel insurance
Broadband deals, mobile phone contracts and SIM-only deals
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Which quotes count?
The cheaper quote must be:
From the same provider
For the same cover
Generated on the same day you bought the product
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How do I claim?
To make a Price Promise claim:
Log in to the MoneySuperMarket app or website
Start a support chat
Type 'Submit Price Promise claim'
How does MoneySuperMarket's Price Promise work?
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Buy a product through MoneySuperMarket
Buy an eligible product while logged in to your MoneySuperMarket account on our website or app.
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Find a cheaper quote
It must be a like-for-like quote from the same provider, for the same product and cover, and generated on the same day.
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Collect proof of cheaper quote
Save an email or screenshot showing the cheaper quote's date, price and cover details.
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Start a Price Promise claim within 30 days
Log in to the MoneySuperMarket website or app and start a support chat to submit your claim.
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MoneySuperMarket reviews claim
We'll confirm receipt within two days and tell you whether your claim has been approved within 15 working days.
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Receive your refund and your gift card
If approved, we'll pay the price difference into your SuperSaveClub wallet and email you a link to your gift card.
Can I claim on Price Promise for any cheaper quote?
No, MoneySuperMarket's Price Promise only applies to cheaper like-for-like quotes that meet our terms and conditions. To qualify, the cheaper quote must:
Be from the same provider as your original purchase
Be for the same product, with the same cover and features
Use the same personal details, including your name and address
Have been generated on the same day you bought your product
Come directly from the provider or another UK comparison site
Be at least 1p cheaper than the price you paid
Not be combined with another offer, such as cashback
What do I need to make a Price Promise claim?
To claim on MoneySuperMarket's Price Promise, you'll need:
Your MoneySuperMarket account: The same account you used to buy the product
Proof of purchase: Evidence of your original purchase
Proof of the cheaper quote: A screenshot showing the date, price and cover details, or a quote email if the screenshot doesn't show the date
How do I make a Price Promise claim?
You can submit a Price Promise claim in three steps:
Log in: Open the MoneySuperMarket website or app and log in to the account you used to buy your product.
Start a support chat: Type 'Submit Price Promise claim' into a new support chat.
Submit your claim: Answer the questions and provide proof of purchase and the cheaper quote. The chat will guide you through what's needed.
How long does a Price Promise claim take?
MoneySuperMarket will tell you whether your Price Promise claim has been approved within 15 working days of submission.
Within two days: We'll confirm we've received your claim.
Within 15 working days: We'll tell you whether your claim has been approved.
If approved: We'll credit your refund to your SuperSaveClub wallet and you'll receive an email from Giftcloud with a link to choose your gift card.
Why might a Price Promise claim be rejected?
Your Price Promise claim may be rejected if you don't meet the eligibility requirements. To qualify, you must:
Be a UK resident aged 18 or over
Have a valid email address
Have bought an eligible product through MoneySuperMarket
Have found a cheaper like-for-like quote from the same provider on the day of purchase
Submit your claim within 30 days of buying your product
Not have used a cashback site for your original purchase
You can check the full list of eligible products and conditions in our Price Promise terms and conditions.
Which products are covered by Price Promise?
MoneySuperMarket's Price Promise covers the following products:
✔ Broadband deals
Including broadband and TV, and broadband and landline packages.
✔ Car insurance
Including fully comprehensive, third-party fire and theft, third-party only, and telematics policies.
✔ Home insurance
Including contents, buildings, and combined policies.
✔ Mobile phone contracts
Including SIM-only deals.
✔ Pet insurance
Including dog and cat policies.
✔ Travel insurance
Including single-trip and annual multi-trip policies.
✔ Van insurance
Including fully comprehensive, third-party fire and theft and third-party only policies.
How much will my Price Promise gift card be worth?
Product | Gift card value |
|---|---|
Broadband contracts | £20 |
Car insurance | £15 |
Home insurance (buildings or contents) | £15 |
Mobile phones contracts and SIM only deals | £5 |
Pet insurance | £10 |
Travel insurance - annual multi-trip | £5 |
Travel insurance - single-trip | £2.50 |
Van insurance | £15 |
Which products aren't covered by Price Promise?
MoneySuperMarket's Price Promise does not cover the following products:
Bank accounts
Boiler cover
Business insurance
Business services
Credit cards
Energy tariffs
Health insurance
Income protection insurance
Investments
Landlord insurance
Life insurance
Loans
Medical travel insurance i.e. single-trip travel insurance where a traveller has pre-existing conditions
Mortgages
Non-standard pet insurance - including horse insurance and rabbit insurance
Non-standard car insurance - including short-term car insurance and multi-car insurance
Other transport insurance - including bicycle, boat, e-bike, caravan, motorbike and taxi insurance
Solar panels
Wedding insurance
Which gift cards can I choose for my Price Promise claim?
We partner with Giftcloud to offer gift cards. If your Price Promise claim is approved, you'll receive an email from Giftcloud with a link to choose your gift card from their range of available retailers. These include many major brands such as Amazon, ASDA and Just Eat, although availability can change.
If your gift card is worth £15 or more, you can choose a prepaid Mastercard instead.
Access on the go
Download the MoneySuperMarket app and enjoy unlimited access to thousands of venues nationwide, right in your pocket.
You can also access up to £130 in rewards*, up to 10% cashback at top brands, discounts and offers and refer a friend, all from the app.
Scan the QR code to download our app
*Up to £130 if every qualifying product purchased once.
Thousands of venues nationwide
Once you’re a SuperSaveClub member, you’ll be able to browse all days out near you. Whether you're into fitness, culture, history, family fun or thrill seeking, you can enjoy new experiences every week. Adventure solo, with friends, as a couple, or as a family. It's flexible, designed for everyone who wants to make the most of their free time.
Does MoneySuperMarket offer price matching?
Yes, MoneySuperMarket offers price matching through its Price Promise on eligible products, including car insurance.
If you buy a product through MoneySuperMarket and find a cheaper like-for-like quote on the same day, we'll refund the difference and give you a gift card worth up to £20, provided your claim meets our terms and conditions.
Do I need to be a SuperSaveClub member to make a Price Promise claim?
No, you don't need to be a SuperSaveClub member.
However, you must have been logged into your MoneySuperMarket account when you bought your product and use the same account to submit your claim.
Can I claim on Price Promise for more than one product?
Yes, you can claim for multiple eligible purchases, but you can only receive one gift card per validated cheaper quote. You can receive a maximum of five refunds and five gift cards per calendar year.
Can I claim on Price Promise if I used a cashback site?
No, purchases made using cashback sites, such as Quidco, aren't eligible for Price Promise.
Can I make a Price Promise claim if I bought my product through the MoneySavingExpert Car Insurance Compare+ tool?
Yes, purchases made through MoneySavingExpert's Car Insurance Compare+ tool can qualify for Price Promise, provided they meet the eligibility criteria.
Can I make a Price Promise claim if I find a cheaper price the next day?
No, you must find your cheaper like-for-like quote on the same day you purchased your product.
Does MoneySuperMarket guarantee the cheapest price?
No, like all comparison sites we cannot guarantee the cheapest price, as providers can change their prices frequently and may offer different deals through different websites.
However, our Price Promise means that if you find a cheaper like-for-like quote on the same day you buy an eligible product through us, you can claim back the difference, and receive a gift card worth up to £20.
Are prices on comparison sites the same as buying directly from a provider?
Not always. Providers may offer different prices and products on their own websites compared with comparison sites.
If you find a cheaper quote directly from the same provider, you may be eligible to claim on our Price Promise. However, the quote must be for an identical product, with the same cover and features, and meet our other terms and conditions.
What happens if I cancel my product?
If you cancel your purchase within the applicable cooling-off period, you won't be eligible to make a Price Promise claim.
Refunds and gift cards may be cancelled if your purchase is subsequently cancelled, reversed or amended.
Can my Price Promise gift card be sent to a different email address?
Your Giftcloud email will be sent to the email address linked to your MoneySuperMarket account.
When you click the link in this email to select your gift card, you can choose the email address or mobile number where you'd like to receive it. This email address does not need to be the same as the one on your MoneySuperMarket account.
Will we receive two gift cards for a joint product?
No, only one gift card is available per validated cheaper quote, even if you've purchased a joint product.
What should I do if I haven't received my Price Promise reward?
We'll confirm receipt of your claim within two days and decide whether it's approved within 15 working days.
If you've submitted all the required information but haven't received your reward within 30 days, email rewards@moneysupermarket.com.
MoneySuperMarket Price Promise terms and conditions
Explore the full Terms & Conditions.
Reviewed on 11 Nov 2026
Sources and supporting information
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