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EE broadband routers

EE doesn’t just do mobiles. EE broadband has grown into one of the best networks in the country. So, what router do you get? And is it any good? Read on and we’ll reveal all.

How to get an EE router

In the world of broadband, having a reliable and fast router is as crucial as the internet connection itself.

For EE customers or those considering joining the network, understanding how to get your hands on an EE router is the first step towards seamless internet usage.

Let's delve into the process and the perks of EE routers.

Signing up for an EE broadband deal

To obtain an EE router, one must sign up for an EE broadband deal, which can be done through Moneysupermarket.

EE offers broadband speeds that cater to a wide range of needs, starting from a modest 10Mbps to an ultra-fast 1.6Gbps.

The latter, of course, depends on the availability of FTTP (Fibre to the Premises) technology in your area, which allows for these top-tier speeds.

To get an EE router, you’ll need to sign up for an EE broadband deal, which you can do right here at MoneySuperMarket.

By choosing one of EE's broadband packages, you can ensure that you're not only getting a service that matches your internet consumption but also the necessary hardware to make the most of it.

What's included with EE broadband packages?

When you opt for one of EE's fibre deals, you're in for a treat as the Smart Hub Router comes free of charge.

This is not just any router; it's a gateway to a more stable and faster internet connection. For those selecting the Standard Broadband package,

EE includes a complimentary EE Bright Box 1, ensuring that even the most basic plan comes with a solid router to get you online.

It’s also possible to buy an EE Smart Hub Router direct from EE, although this will cost £200. Far better to secure a deal and get one without paying. This approach not only saves you money but also integrates the router cost into your broadband service package.

The latest EE router: Smart Hub Router

The Smart Hub Router stands at the pinnacle of EE's router offerings. It's the latest model and comes packed with advanced technology to enhance your online experience.

The ac standard WiFi ensures a robust and stable connection, while the multiple ports allow for a variety of devices to be connected directly.

Smart channel selection is another feature that keeps your connection optimal by automatically switching between channels to avoid congestion.

Customers who choose EE's whole home Smart WiFi service will receive a Smart Hub Router along with a Smart WiFi Disc.

This combination creates a mesh network that blankets your home with strong, consistent WiFi coverage, eliminating dead zones and providing internet access in every corner.

Router specs

Seven antennae

The EE Smart Hub Router is designed with seven antennae, which is not just for show. These antennae play a crucial role in extending the reach of your WiFi, ensuring a better connection throughout your home, regardless of walls and other obstacles.

Smart channel selection

High-end routers often boast smart channel selection, and the EE Smart Hub is no exception. This feature allows the router to automatically switch between channels to maintain the best possible connection, which is especially useful in areas with a lot of WiFi traffic.

Four gigabit ethernet ports and WAN

With four Gigabit Ethernet ports, the EE Smart Hub Router allows for ultra-fast wired connections for devices that require stable, high-speed internet. Additionally, a WAN port is included for those looking to set up a more complex home network.

AC standard WiFi

The AC standard WiFi is the latest in wireless internet technology, enabling more device connections simultaneously and ensuring that each maintains a stable connection. This is essential for modern homes where multiple devices are often used at the same time.

VDSL2+ modem

For those with FTTP connections, the EE Smart Hub Router comes equipped with a VDSL2+ modem. This makes it fully compatible with the latest fibre broadband networks, allowing you to take full advantage of the highest speeds available.

Setting up an EE Router

Setting up an EE Smart Hub Router is a straightforward process. The EE website provides a comprehensive guide, ensuring that you can get your new router up and running with minimal fuss.

This includes a Help and How To video that takes you through which plugs and cables go where. Ideal for those who aren’t fully clued in on the tech world, the video makes the setup process accessible to all.

Does EE replace old routers for free?

If you're signing up for a new broadband deal or upgrading your existing service, EE often provides a free Smart Router as part of the package.

However, if you're still under contract and find yourself dissatisfied with your current router, it's worth reaching out to EE.

They may offer a replacement, depending on your circumstances and the terms of your contract.

Legacy EE routers

EE Bright Box 2

Released back in 2014, the EE Bright Box 2 was a step forward at the time, featuring AC standard WiFi and dual-band technology.

However, it received some criticism for its limited range and the inclusion of only one fast Ethernet port.

Technology has since moved on, and EE's newer routers offer significant improvements in both range and connectivity options.

Other routers

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Frequently asked questions

How do I know which router I have?

You can check which router you have by going to the EE website. Alternatively, you can enter the IP address found on the bottom or back of your router into your web browser.

This will tell you the exact model that you have.

How do I upgrade my router as an existing customer?

You can upgrade your router by calling and asking for a new deal when your current one expires, or looking here at Moneysupermarket for our best Virgin broadband deals.

Do all new customers get the latest router?

If you sign up for any of EE’s fibre broadband deals then you will get the Smart Hub Router sent to you.

Those on the Standard Broadband deal, which uses the old copper network from Openreach, comes with a basic EE Bright Box 1.

Can I use a different brand of router with EE broadband?

Yes, you can use the likes of Amazon’s Eero or Google Nest with EE broadband. Some routers from other providers may not work, however.

The Smart Hub Router is excellent though, so there’s not really a need to pay for a separate router, unless you’re a hardcore user.

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