For the vast majority of households, no installation is required when signing up to EE standard broadband or its more widely available fibre packages. You’ll just be able to plug in your router and then it’s good to go.
However, it’s a different story with its Full Fibre packages. These will generally require a visit from an engineer, who will help install an Openreach modem or box.
The exceptions are if previous occupants of your property have had a ‘Fibre to the premises’ (FTTP) service installed in the past, or if you live in a newbuild home that’s already set up for FTTP broadband.
Does EE broadband charge a fee for installation?
Many EE broadband deals come with no standard installation charge. However, additional charges may apply if your property needs extra work, new equipment or a new phone service. Check the setup costs shown with your chosen deal before applying.
How long does EE take to install?
Your available installation dates will be shown when you order. If an engineer visit is needed, someone will need to be at home, and a new full-fibre installation can take up to three hours.
In the event you’re installing yourself, you’ll just need to unbox your router and plug it in. You’ll be up and running in a matter of minutes.