Fast broadband makes your home run smoother. It’s better for streaming TV. It’s better for gaming. And it’s vital if you’re in a busy household. Read on for all the help you need to get faster broadband where you live.
The range of broadband products you can choose from and the speeds you can expect differs from street to street. And even from home to home on the same street.
The best and most reliable way to see what’s available were you live is to use our postcode checker, which you'll find at the top of this page.
Just tell us your postcode and we’ll track down the fastest providers available at your address.
Which broadband provider is fastest?
Virgin Media’s broadband is the fastest service that’s widely available across the UK, with average speeds of 516Mbps on select products.
If you’re lucky enough to be in one of the small number of areas served by Virgin Media’s gigafast full fibre service, you can get speeds much, much faster. But at the time of writing, this has yet to reach many locations.
If you don’t live in an area that’s covered by Virgin Media, there’s still a very, very good chance you’ll be able to get a fibre broadband service with speeds that are easily fast enough for busy family homes.
By way of example, the average speed on John Lewis’ Fibre Extra service is 66Mbps. While BT’s Fibre 2 and Vodafone’s Superfast 2 offer average speeds of 67Mbps and 63Mbps respectively.
What’s the fastest non-fibre service?
The fastest standard broadband service, also known as ‘ADSL broadband,’ provides an average speed of 10Mbps. You can pick from the likes of TalkTalk, Plusnet and BT.
What’s the difference between standard broadband and fibre?
The short answer is that fibre broadband is several times faster than standard broadband. But how so?
Well, the principal reason it’s so much faster is because of the technology used to deliver fibre broadband to your home.
As you may know, standard broadband is delivered over the ageing copper-wire telephone network
Conversely, fibre broadband uses a fibre-optic network for at least part of the journey to your home.
The latter is much more efficient at transmitting data over long distances, which makes for much quicker downloads and smoother streaming.
What broadband speed do I need?
For the most part the more occupants in your home, the faster the broadband you’ll require. To help you choose, we’ve matched typical households to speed requirements below:
- 3Mpbs-10Mbps – Apt for someone who lives alone, or households with 2 occupants, or families with very young children
- 11Mbps-35Mbps – Ideal for smaller student homes or small family homes, with three-four occupants who all regularly make use of the internet and each own a selection of internet-enabled gadgets
- 35Mbps or faster – These speeds suit homes with 4-5 or more occupants. For example, large student homes or shared accommodation, or homes occupied by large families.
Will I get my advertised broadband speed?
That depends on your location. But it’s fair to say you’ve got a very good chance of getting the speeds advertised with your package.
Advertising rules insist that at least 50% of people accessing the internet at peak time are able to achieve the speeds touted in ads.
If you’re not able to get those speeds, the most likely explanation will be that your home is a long way from the exchange.
In the event that you can’t manage with the speeds you’re getting you might want to upgrade to a faster service.
What affects broadband speed?
Factors that can affect your broadband speed include:
- Distance from your exchange
- Network congestion
- Wireless and electrical interference
- The age of your computer
- The age of your router
How fast is my broadband?
You can check your broadband speed with MoneySuperMarket’s speed test. Just tell us your postcode and we’ll do the rest.