BREAKDOWN COVER

The number of callouts you’ll be able to make on your policy will depend on your provider and the level of cover you want to take out. Some providers offer a certain number of free callouts a year, which means if you want to make any more you’ll have to pay a fee, while others offer unlimited throughout the year.

If your car breaks down and you haven’t got a breakdown policy, you can buy instant breakdown cover at the side of the road and your new provider will send someone to come and fix your vehicle.

Use our website to find a provider and call them directly to arrange cover. You can’t buy instant cover online and must speak to an advisor on the phone.

Breakdown cover policies can come with at-home breakdown cover, which means you’ll be able to call for assistance if your car breaks down at, or within a short distance from, your home.

This could happen for a number of reasons – for example, cold weather can lead to your engine oil becoming too thick, while leaving your headlamps on could result in a flat battery.

However at-home cover isn’t usually a standard inclusion, so it’s best to read over any policy documents before taking out a deal.

You will normally always be able to cancel your breakdown cover policy. Many providers offer a cooling-down period, usually around 14 days, in which you can cancel your policy without any charges.

However if you want to cancel after this period, you may have to pay a cancellation or administration fee to end your policy early.

If you break down whilst driving there are a few steps you should follow – however they can differ depending on whether you’re on a quiet road or the motorway. Read our guide to learn more about what to do when you break down.

Breakdown policies can also come with some exclusions, though these will depend on the provider and the level of cover you take out. Check your policy documents for the following:

• Breaking down on private land

• Breaking down with animals or pets

• Breaking down because of an accident

• Breaking down because of neglect  

Some breakdown policies will include cover for breaking down abroad as standard, while others may only offer it as an add-on you can choose to take out. You may even be able to add this level of cover at any point during your policy term, though it’s likely you’ll have to pay more.

You should also check to see what countries are covered – for example, the locations included in a European breakdown policy may differ depending on the provider you choose.

Most providers will also let you add other people to your policy, which can be useful for families or households with more than one driver. You’ll also have the option with most providers to add extra cars to your policy with multi-car breakdown cover, however this could affect the premiums you pay.

Different breakdown cover providers are likely to have different requirements and standards, including the maximum age of the vehicle. However when you compare quotes on MoneySuperMarket, you’ll tell us how old the vehicle is and we can show you a list of providers that can offer you cover.

Many breakdown providers include a clause that prevents you from claiming immediately, mainly to prevent people from only taking out breakdown cover at the last minute. However this may not be the case with all providers – it’s best to carefully read over policy documents before taking out a deal, so you know what you’ll be covered for.

Most providers will offer you the option of paying either monthly or annually, depending on your preference. However it’s worth keeping an eye out for any price differences, as you might be able to save money by paying in a particular way with certain providers.

If you need breakdown assistance for a vehicle towing a caravan or another kind of special vehicle, it’s likely a standard policy won’t cover you. Some providers do offer policies that will cover you for caravans, trailers, and similar vehicles, but they’ll generally cost extra.

If the mechanic sent out by your provider isn’t able to repair your vehicle roadside, the next step will depend on your level of cover. They’ll either take it to a local garage or a garage you’ve chosen anywhere in the country.

However if no garages are open, they may offer to take the car to a chosen location, generally your home, before collecting it again when the local garage is open. You should check with your provider if you think there is a chance you’ll be on the road late at night.

Cars can occasionally break down with much warning, but sometimes the cause of the problem is something you can fix with proper car maintenance. However different issues can come up depending on simple things like the weather.

For instance, in summer the hot weather can aggravate tyre issues as well as causing your car to overheat.

Likewise in the winter, liquids in your car such as oil and water be affected by lower temperatures. There might also be issues relating to your windscreen and tyre tread.

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