How kind of router do you get with your Sky broadband package? What sort of features does it offer, and how do you set one up? Read on as we take a look...
What is the latest Sky router?
Sky's latest router is the Sky Broadband hub, which is included with all fibre and full fibre broadband packages.
For an extra monthly charge, you can add Sky Wi-Fi Max to your plan. This gets you the Sky Max Hub, which helps boost your home connection even further. This option is available with select fibre packages.
How do I know which Sky router I have?
The easiest way to find out which Sky broadband router you have is to look on Sky's website page for routers.
You’ll find images of the Sky Hub, Sky Q Hub, Sky Max Hub and Sky Broadband Hub, making it easy to work out which model is yours.
Sky router specs and key features
Sky Broadband Hub
Available with all Sky broadband packages, the Sky Broadband Hub has a number of impressive specs, including:
- Smart channel selection: The Sky Broadband Hub automatically connects to the fastest available channel, meaning you don’t need to play around with it in order to get the best speeds
- VDSL2/ADSL2+: VDSL2 means that the Sky Broadband Hub can connect directly to fibre optic cable inside the home, if you’ve had it installed. This allows for Gigafast internet. ADSL2+ connects to the phone line, in case your area hasn’t yet benefited from FTTP
- Smart scan: The router continuously monitors your network performance and automatically restart if it detects any issues
- Four gigabit Ethernet ports: For connecting devices such as smart speakers and consoles
- Eight antennae: This means the Sky Broadband Hub’s signal can stretch further than older routers, giving you a better connection throughout the home
- Connect up to 64 devices: A winner for big households and people using smart home products
Sky Max Hub
If you add Sky Wi-Fi Max to your broadband plan, you get the Sky Max Hub. In addition to the features found in the Sky Broadband Hub, it also has:
- Wi-Fi 6 technology: Supports the Wi-Fi 6 standard, meaning faster speeds and better performance across multiple devices at once
- The ability to connect up to 120 devices at once: Ideal for large households and smart homes
- Additional controls: With the My Sky app, you can manage all your connected devices, set parental controls and schedules, and monitor your devices for malware and other risks
- Sky's fastest Wi-Fi guarantee: Sky guarantees a minimum speed in every room in your home - or your money back
Setting up a Sky router
Setting up a Sky router is straightforward and does not require any specialist technical knowledge.
When your Sky Broadband Hub arrives, head to Sky’s dedicated set up pages on its website.
Pick the router you have, whether you have internet calls and what kind of master phone socket you have, and you'll get step-by-step instructions on how to set up your Sky router.
Just check the activation date on the side of the box, ensure your Sky Broadband Hub is positioned where it can transmit a signal properly, plug it into the wall and power it up.
Can I replace my Sky router with a better one?
Yes, you can use a third-party router with Sky Broadband. However, you'll need to make sure it's compatible with your Sky broadband, and that it supports speeds of up to 1Gbps and can handle ac standard Wi-Fi.
To that end, we recommend sticking with the Sky Broadband Hub, as it's configured specially to support Sky broadband.
Can I upgrade my router as an existing customer?
To upgrade to a Sky Broadband Hub as an existing customer, you either need to take out a new Sky broadband deal or add Sky Wi-Fi Max to your current plan.
Sky Wi-Fi Max comes with Sky Wi-Fi guarantee, which promises better coverage throughout the home - or your money back.
Additionally, the add-on service includes free engineer visits if you need help from their broadband tech team, as well as extra parental controls and advanced security features via the My Sky app.
If I sign up for Sky broadband, will I get their latest router?
Yes, customers signing up to Sky’s fibre broadband packages will get the Sky Broadband Hub as standard.
Does Sky provide Wi-Fi extenders?
Yes, Sky offers a range of Wi-Fi extenders to help boost your broadband speed. The Sky Max Pod is designed to work with the Sky Max Hub router to extend your Wi-Fi connection throughout your home.
