Head of Commercial
Rob Baillie
Rob Baillie is Head of Commercial across Communications Products working within Broadband, Mobile and Mobile recycling, looking after all of our external relationships with providers.
Rob's team help to ensure that our customers have access to a breadth of strong offers across broadband and mobile, whether it be a faster speed connection at home or the latest iPhone. MoneySuperMarket provides the perfect platform to compare and choose the best deals for each customer's unique needs.
When asked for his view on the market, Rob said:
"Faster speed broadband is being increasingly viewed as necessity over a luxury, it is our priority that MSM continues to provide strong deals on these faster speeds while continuing to save customers money."
When he's not researching the latest tech, Rob enjoys watching football as a season ticket holder at Tottenham Hotspur. He is also a keen boxer and competed at amateur level when he was younger.
Rob's Experience
Having worked in mobile and broadband for 7 years, collaborating with the biggest brands in space, he has built an extensive knowledge of the comms space and market dynamics.
Rob considers himself a tech enthusiast, so is always trying to keep on top of the latest tech advancements, particularly in the mobile space.
Rob's recent mentions
The Guardian | How to get a better mobile phone deal in the UK
WIRED | What is 5G and when will it come to the UK? 5G networks explained
This is Money | Is this the death of pay-as-you-go?
Mail Online| Want more dates? Get an iPhone!
Expertise
Broadband
Mobile
Mobile recycling
More from Rob Baillie
EE vs Virgin Media broadband: Which is better?
Both providers offer a wide range of broadband packages, with ultrafast speeds for lightning-fast connections. So, which one suits you best? We take a look at what EE and Virgin Media have to offer.
Tips for reducing your screen time
Smartphones are a huge part of our lives, but it’s easy to find ourselves spending more time on our devices than we’d like. If you’re feeling drained by the way you use your phone, read our page on how to cut back on your screen time and make your smartphone work well for you.
EE vs Vodafone: Which is better?
EE and Vodafone are two of the UK’s four major networks, meaning you get a huge range of SIM plans and phone contracts to choose from. But which is best?
View all
News & Guides
- Check mobile phone coverage in your area Check your local area’s network coverage for the UK’s main mobile networks.
- Is the Samsung Galaxy S21 worth buying in 2026? Released in 2021, the aptly named Samsung Galaxy S21 sports a refreshed design and some interesting tweaks from its predecessor. Read our page to find out more.
- Is Lyca Mobile any good in 2026? As well as flexible and budget-friendly SIM-only plans, Lyca Mobile stands out from the crowd with its inclusive international minutes. Read our review to find out more.
- Best waterproof phones in 2026 Back in the day, an accidental dunk in the bathtub or pool meant saying goodbye to your phone. Luckily, that’s no longer the case. Thanks to improved water resistance, many phones can survive getting wet. Read on to find out more about water resistance ratings, and the best water-resistant phones you can get.
- Best camera phones in 2026 The best camera is the one that’s with you – so the saying goes. Therefore, you’ll likely want a top-quality camera phone that you can pull out anytime, anywhere, for great snapshots on the go.
- Social broadband tariffs Broadband is an essential part of everyday life. If you’re struggling to afford it, there’s help you can get. Read on to find out which providers offer broadband social tariffs, and how to apply.
- Mobile mid-contract price hikes 2026: What you need to know Wondering whether your phone bill will go up this year? We go through mid-contract price rises and what you can do if you’re tied to a contract.
- Is it still necessary to get a TV licence? It costs £169.50 a year, and could have you liable to pay a £1,000 fine if you’re found to be watching telly without one – the TV licence is no laughing matter.
- Can I get Virgin Media in my area? Virgin Media’s network of cables brings lickety-split broadband and comprehensive telly packages to millions of UK homes – but it still isn’t available everywhere just yet. Find out if you can get it where you are, using our simple tool.
- Shell Energy broadband routers - 2026 Shell Energy Broadband has sold its service to TalkTalk. You can no longer sign up to a broadband plan with Shell Energy. Any existing Shell Energy Broadband customers have been moved to TalkTalk.
- BT broadband routers - 2026 What router do you get with BT broadband? What features can you expect? Read on and we'll fill you in.
- EE broadband routers - 2026 EE doesn’t just do mobiles. EE broadband has grown into one of the best networks in the country. So, what router do you get? And is it any good? Read on and we’ll reveal all.
- Virgin Media broadband routers - 2026 What features do you get with Virgin Media routers? What's the difference between the Hub 5 and Hub 4? Read on for the answers.
- Gigaclear broadband routers - 2026 What router do you get with Gigaclear? Our page goes through the features you can expect, the extra nodes you can add, and how to get help setting up your router.
- NOW broadband routers - 2026 As well as offering fibre broadband powered by Sky, NOW Broadband's packages come with a rebranded Sky router to match. Here’s what you need to know about the hardware on offer.
- Three broadband routers - 2026 Three Broadband connects you to a mobile network rather than the usual fixed lines – and that means its routers, the 4G and 5G Hubs, are a little different. Here’s what you need to know.
- Plusnet broadband routers - 2026 Plusnet is renowned for its fast and good value broadband, with the customer service to match. So, how does its router stack up? Read our Plusnet broadband router review now to find out.
- Hyperoptic broadband routers - 2026 What router goes with Hyperoptic broadband? And how does it support Hyperoptic's lightning fast speeds? Keep reading to find out everything you need to know about Hyperoptic broadband routers.
- Sky broadband routers - 2026 How kind of router do you get with your Sky broadband package? What sort of features does it offer, and how do you set one up? Read on as we take a look...
- How to Switch Your Broadband Provider It's never been easier to switch your broadband to a better deal. Read our guide to find out everything you need to know.
- ADSL broadband: a guide Read our guide to ADSL, see how it compares with fibre optic broadband and find the right speed for you.
- What is full fibre broadband? What is full fibre broadband, and can I get it at my address? Our guide goes through everything you need to know about this speedy internet connection.
- What is a good broadband speed? Are you getting what you’re paying for with your broadband speed? Our guide offers insight as to what you can expect when you next shop around for a new broadband deal.
- Moving Broadband to a New Home Moving house and want to take your broadband package and equipment with you? Here’s everything you need to know…
- What are Wi-Fi boosters and how do they work? Struggle to get a good, reliable Wi-Fi signal around the home? A W-iFi booster could be the answer. Read on and we'll walk you through what you need to know.
- Can I keep my email address when switching broadband provider? Having to change your email address can be a pain. Find out if you have to change your email address when switching your broadband provider.
- What Broadband Speed do I need for Video Conferencing? Say goodbye to stutter by making sure your broadband connection is fast enough for video calls. And if it isn’t? We’ll help you switch provider.
- What is a VPN and how does it work? If you want to use the internet securely and privately, a VPN could be the answer. Let's go through everything you need to know - from what a VPN is, to how it works, and whether you need one.
- Do I need antivirus software in 2024? Worried about malicious software harming your device? Find out if antivirus software can help.
- Satellite broadband: Everything you need to know If you’re out in the sticks and struggling to get online, there may be a sky-high solution...
- What broadband speed do I need for gaming? Lag and poor responsiveness can really ruin an online gaming session. Make sure you've got a broadband package that's fast enough for the job with our one-stop guide.
- How to install your own broadband With most broadband packages, you can set things up yourself with very little fuss. Here's what you need to know.
- How to stay safe on the internet The internet opens all sorts of opportunities for young and old alike, whether it’s finding a local group to join, connecting with likeminded people on the other side of the world, selling unwanted items, or staying in touch with friends and relatives. But it also has its dangers.
- How to get internet in your caravan Getting a good internet connection in a caravan site isn’t always guaranteed. Luckily, there are ways you can get reliable broadband in your caravan, even in the most rural locations.
- What is phishing? One tactic that cyber criminals may use to try and get access to your phone, tablet, or computer is phishing. Here's what you need to know.
- A complete guide to rural broadband There’s much to be said for country living. But far too often those who do live in rural areas are let down by slow broadband. How is the situation changing? And how can you get better broadband if you live in a remote part of the country? Read our rural broadband guide to find out now.
- Vodafone vs Plusnet broadband: Which is better? If you’re in the market for a budget-friendly broadband deal, either Vodafone or Plusnet could fit the bill. With their affordable price tags and straightforward plans, both are good value for money. But which one is best for you? Read on as we weigh up what each provider has to offer.
- Now vs Plusnet broadband: Which is better? Two of the UK’s cheapest providers, Now and Plusnet are all about simple, straightforward broadband that won’t break the bank. But aside from low prices, what else do they have to offer? And which one is better for you? To help you choose, we weigh up what you can get with each provider.
- BT vs TalkTalk Can’t decide between two of the biggest providers in the UK? Here’s how they compare, including what perks each has to offer, and how much they cost…
- Gigaclear broadband review 2026 Gigaclear has one clear mission: to deliver lightning fast, full fibre broadband to rural communities. We take a look at prices, speeds, and what else it has to offer.
- Best BT upgrade deals for existing customers If you’ve been a BT customer for a while and your contract is coming to an end, you might be wondering whether you should switch or stay on. If you want to stick with BT, you can take some steps to get a better deal.
- NOW Broadband help and problems Got a problem with your NOW Broadband service? Need to get in touch with NOW customer support for help? You'll find all the information you need here.
- Top tips for improving your broadband speed If you’re experiencing slow internet speeds, it could be a problem on either your end or your provider’s end. Luckily, if the problem is at home, it can usually be sorted with a few quick fixes.
- Vodafone vs Virgin Media broadband: Which is better? Both providers offer something different: Vodafone is all about budget-friendly broadband, while Virgin Media offers top-of-the-range broadband speeds and TV channels. But which one is better for you? To help you choose, we weigh up what each provider has to offer.
- Vodafone vs BT broadband: Which is better? Both Vodafone and BT use the Openreach network to deliver speeds up to 900Mbps. But there are some big differences between what each one has to offer. Which one is better for you? To help you choose, we weigh up what you can get with each provider.
- Vodafone vs Sky broadband: Which is better? Sky is best known for its premium TV service, while Vodafone focuses on budget-friendly broadband. Both use Openreach’s network to provide broadband up to speeds of 900Mbps, as well as TV and landline bundles. Which one is better for you? To help you choose, we weigh up what each provider has to offer.
- Best Sky upgrade deals for existing customers If you’ve been a Sky customer for a while and your contract is coming to an end, you might be wondering whether to switch or stay on. If you want to stick with Sky, you can take some steps to get a better deal.
- Best Virgin Media upgrade deals for existing customers If you’ve been a Virgin Media customer for a while and your contract is coming to an end, you might be wondering whether to switch or stay on. If you want to stick with Virgin Media, you can take some steps to get a better deal.
- KCOM broadband help and troubleshooting Got a problem with your KCOM broadband service? Need to get in touch with KCOM customer support for help? You'll find all the information you need here.
- Lebara vs giffgaff: Which is better? Lebara and giffgaff are both excellent choices if you’re on a budget and want a straightforward SIM-only plan that won’t tie you down.
- Is the Samsung Galaxy S23 worth buying in 2026? With its neat 6.1-inch screen, the Galaxy S23 is Samsung’s smallest release in its 2023 line-up. Read our full review to see what this palm-friendly phone has to offer.
- What to do if your phone is lost or stolen Having your phone lost or stolen can leave you feeling distressed and helpless. Although the chances of recovering a stolen phone can be slim, there are measures you can take before and after the event to prepare and protect your data from such situations.
- Tips on avoiding roaming charges Whether it’s looking up places to eat, checking flight information or booking a taxi, you’ll likely need to use your phone on holiday. While it’s easy to get caught out by roaming charges, there are ways to keep costs down. Read our tips on how to use your phone abroad without racking up an unexpected bill.
- What to do if your iPhone is overheating All phones get warm from time to time, but if your phone is often getting abnormally hot, it could be a sign of underlying problems. Read our guide for tips on what to do if your iPhone is overheating.
- SIM card sizes: standard, micro and nano explained If you have a phone, you’ll need a SIM card to go with it. They come in three sizes: Standard, Micro and Nano. Read on to find out what these three SIM sizes mean.
- How much mobile data do I need? Mobile internet has come a long way in the last few years, and more data is available to customers than ever. We go through how much data you might need, and how find the right phone tariff.
- SMARTY vs giffgaff: Which is better? Both SMARTY and giffgaff operate on a no frills, no fuss basis, focusing on flexible SIM-only plans at low, low prices.
- Is Asda Mobile any good in 2026? Asda Mobile focuses on straightforward, low-cost monthly plans that’ll suit most casual phone users. Read on for our take on the supermarket chain’s mobile network.
- EE vs O2: Which is better? EE and O2 are well matched propositions in the mobile space, both with excellent coverage, great plans, a good range of incentives and the best devices around. But which is best?
- VOXI vs SMARTY: Which is better? Both launched in 2017, VOXI and SMARTY are relative newcomers to the mobile network scene. But both pack a powerful punch when it comes to good value, flexible plans.
