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Broadband guides

Find out everything you need to know about broadband.

Our top 4 guides and articles

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What is an IP address?
When you browse the internet, you have an IP address. So what does that mean – and what happens if other people know yours?
Watching TV

Is it still necessary to get a TV licence?
It costs £169.50 a year, and could have you liable to pay a £1,000 fine if you’re found to be watching telly without one – the TV licence is no laughing matter.
Woman on laptop with MoneySuperMarket logo displayed

Do you need a landline for broadband?
It’s a sticky question: if you want a broadband connection in the UK, are you required to take a phone line with it too? The answer is a little bit complicated.

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News & Guides
  • BT price increases: What are my options? Between inflation-linked and fixed price increases, BT customers tend to see their bills go up during their contract. Find out what you can do when affected by BT price rises
  • Broadband deals for pensioners The internet is for all, and as an older person you have a few options to enjoy it at a lower cost. Whether you’re switching broadband to a new provider, helping a relative get online, or just seeing what's available to over-65s, here’s all you need to know.
  • Can I get Virgin Media in my area? Virgin Media’s network of cables brings lickety-split broadband and comprehensive telly packages to millions of UK homes – but it still isn’t available everywhere just yet. Find out if you can get it where you are, using our simple tool.
  • Can I get fibre broadband in my area? Set on a fibre broadband package, but unsure what’s available where you live? Here’s everything you need to know
  • What are broadband parental controls? If you are wondering what you can do to better monitor your kid’s access to the internet, broadband parental controls may be the answer. Here's how to get started.
  • Where can I watch boxing in the UK? Your blow-by-blow account of where to watch the biggest bouts and how to catch big-name fights for less outlay.
  • Which Broadband Providers Have The Best Customer Service? From big name companies to local specialist suppliers, there are many broadband providers offering a range of speeds and packages. But how does their customer service stack up?
  • Broadband mid-contract price rises June 2025 What to expect Your broadband bill may be going up this spring – even on a fixed price contract. Our guide goes through what price increases you can expect, and what you can do about it.
  • Where can I watch Formula One (F1) in the UK? Which streaming services show F1 races? When's the next Formula One race? And how much will it cost me to watch the full race season or a one-off race? We answer your questions.
  • Where can I watch the Champions League? When are the next Champions League games? Where can you watch them? And what's the best way to watch the Champions League for free? We run you through what you need to know.
  • Where can I watch the Premier League? Watching Premier League games live can be an expensive business. We take a look at what's on offer from Sky, Prime Video and TNT Sports to hep you find a package that lets you see the games you want for the least outlay.
  • Where can I watch Rugby Union in the UK? Here's your one-stop guide to where to catch all the Rugby Union action, from the Premiership, Six Nations and British and Irish Lions. And we'll look how to keep your costs down too.
  • Shell Energy broadband routers - 2025 Shell Energy Broadband has sold its service to TalkTalk. You can no longer sign up to a broadband plan with Shell Energy. Any existing Shell Energy Broadband customers have been moved to TalkTalk.
  • BT broadband routers - 2025 What router do you get with BT broadband? What features can you expect? Read on and we'll fill you in.
  • TalkTalk broadband routers - 2025 Are TalkTalk routers any good? What features do you get? We've weighed everything up...
  • EE broadband routers - 2025 EE doesn’t just do mobiles. EE broadband has grown into one of the best networks in the country. So, what router do you get? And is it any good? Read on and we’ll reveal all.
  • Virgin Media broadband routers - 2025 What features do you get with Virgin Media routers? What's the difference between the Hub 5 and Hub 4? Read on for the answers.
  • Gigaclear broadband routers - 2025 What router do you get with Gigaclear? Our page goes through the features you can expect, the extra nodes you can add, and how to get help setting up your router.
  • NOW broadband routers - 2025 As well as offering fibre broadband powered by Sky, NOW Broadband's packages come with a rebranded Sky router to match. Here’s what you need to know about the hardware on offer.
  • Three broadband routers - 2025 Three Broadband connects you to a mobile network rather than the usual fixed lines – and that means its routers, the 4G and 5G Hubs, are a little different. Here’s what you need to know.
  • Plusnet broadband routers - 2025 Plusnet is renowned for its fast and good value broadband, with the customer service to match. So, how does its router stack up? Read our Plusnet broadband router review now to find out.
  • Hyperoptic broadband routers - 2025 What router goes with Hyperoptic broadband? And how does it support Hyperoptic's lightning fast speeds? Keep reading to find out everything you need to know about Hyperoptic broadband routers.
  • Sky broadband routers - 2025 How kind of router do you get with your Sky broadband package? What sort of features does it offer, and how do you set one up? Read on as we take a look...
  • Vodafone broadband routers - 2025 What features do you get with Vodafone routers? From signal strength to range, we weigh up the good and the bad.
  • What channels can I get on Freeview? You don't have to commit to a contract or subscribe to a streaming service to watch TV. In fact, Freeview lets you watch over 100 channels for free – as long as you have a TV licence.
  • What channels can I get with Virgin Media TV? Virgin Media TV packages offer 150+ channels including sports, movies, kids TV, international channels, news, and more. Here's what you can expect to watch on Virgin Media's key TV packages.
  • Which set top boxes record live TV? When a channel doesn't offer catch-up, or you want to stash a favourite movie to watch anytime you like, having a TV with live recording is important. We take a look at which boxes offer recording, how much storage they've got and everything else you need to know.
  • What channels can I get on Sky Glass and Sky Stream? Sold on Sky TV, but not sure which TV package to get with your Sky Glass or Sky Stream set-up? We'll help you make sense of what's available with our one-stop guide.
  • What channels can I get on EE TV? EE TV packages aren't cheap. But you get a lot of channels for your outlay. We take a look at the channels and programming you can expect to watch on EE's key TV packages.
  • How to make your TV smart Not minded to shell out for a smart TV? The good news is you don't have to. Set top boxes, games consoles and streaming sticks can turn your standard TV into a smart TV in no time. And often for a lot less outlay.
  • What is gigabit broadband, and do I need it? The government announced in 2024 that all new build homes will be required to have a connection to gigabit internet. But what exactly does gigabit internet mean, and do you need it?
  • How to turn your router into a modem Want better broadband speeds? You might be able to give your connection a boost by turning your router into a modem. Here’s how to go about it..
  • What are smart devices? We explain exactly what's meant by the term smart devices and what they've got to offer. And we've got tips to help you turn your household into a smart home, too.
  • How to change your Wi-Fi name and password For a more secure internet connection, changing the name and password to your home Wi-Fi is a vital step – but it’s an easy and simple one that anyone can do. Here’s how it’s done.
  • What is broadband? Getting to grips with broadband can be confusing. We're here to fix that. Read on and we'll help you make sense of broadband speeds and walk you through the different types of connections on offer.
  • How does broadband One Touch Switch work? From 12th September 2024, new Ofcom rules come into play to make switching to a new broadband provider easier and faster than ever. Let’s take a closer look at how it all works.
  • How to Switch Your Broadband Provider It's never been easier to switch your broadband to a better deal. Read our guide to find out everything you need to know.
  • What is full fibre broadband? What is full fibre broadband, and can I get it at my address? Our guide goes through everything you need to know about this speedy internet connection.
  • Moving Broadband to a New Home Moving house and want to take your broadband package and equipment with you? Here’s everything you need to know…
  • Can I keep my email address when switching broadband provider? Having to change your email address can be a pain. Find out if you have to change your email address when switching your broadband provider.
  • What Broadband Speed do I need for Video Conferencing? Say goodbye to stutter by making sure your broadband connection is fast enough for video calls. And if it isn’t? We’ll help you switch provider.
  • What is a VPN and how does it work? If you want to use the internet securely and privately, a VPN could be the answer. Let's go through everything you need to know - from what a VPN is, to how it works, and whether you need one.
  • Do I need antivirus software in 2024? Worried about malicious software harming your device? Find out if antivirus software can help.
  • Satellite broadband: Everything you need to know If you’re out in the sticks and struggling to get online, there may be a sky-high solution...
  • What broadband speed do I need for gaming? Lag and poor responsiveness can really ruin an online gaming session. Make sure you've got a broadband package that's fast enough for the job with our one-stop guide.
  • How to install your own broadband With most broadband packages, you can set things up yourself with very little fuss. Here's what you need to know.
  • How to stay safe on the internet The internet opens all sorts of opportunities for young and old alike, whether it’s finding a local group to join, connecting with likeminded people on the other side of the world, selling unwanted items, or staying in touch with friends and relatives. But it also has its dangers.
  • How to get internet in your caravan Getting a good internet connection in a caravan site isn’t always guaranteed. Luckily, there are ways you can get reliable broadband in your caravan, even in the most rural locations.
  • What is phishing? One tactic that cyber criminals may use to try and get access to your phone, tablet, or computer is phishing. Here's what you need to know.
  • A complete guide to rural broadband There’s much to be said for country living. But far too often those who do live in rural areas are let down by slow broadband. How is the situation changing? And how can you get better broadband if you live in a remote part of the country? Read our rural broadband guide to find out now.
  • How to check if the internet is down in your area Problem with your broadband? Here’s how to find out if it’s just you, or if the internet is down in your area.
  • Why is my internet so slow? And how can I fix it? Few things are more frustrating than a slow internet connection when you want to make video calls for work, play an online game, or stream a movie. Our comprehensive guide will help you diagnose your problem and arm you with the know-how to improve your internet speed.
  • Can I leave my broadband contract early? It’s common – and good for your wallet – to switch to a better, cheaper broadband deal. But what happens if you can’t wait until the end of your current contract before switching?
  • Virgin Media price increases: What are my options? Every now and then, you may find your broadband or TV bill has gone up. If that’s happened to you lately with Virgin Media, here’s what you need to know.
  • What is 5G Home Broadband? As 5G is rolled out across the UK and available on more mobile phone networks, will it replace fixed broadband in our homes and offices?
  • How to get a phone line installed To get a landline and a broadband connection hooked up, you’ll usually need a phone line. But what if your home doesn’t have one?
  • Top tips for improving your broadband speed If you’re experiencing slow internet speeds, it could be a problem on either your end or your provider’s end. Luckily, if the problem is at home, it can usually be sorted with a few quick fixes.
  • Sky postcode checker: Can I get Sky in my area? Looking to get Sky broadband and TV? Then our handy guide will let you know whether it’s available in your area, what coverage is like and what alternatives there are if you can’t get it.
  • FTTP and FTTC: what’s the difference? Not all fibre broadband is created equal. This much you probably already know. But it's not the whole story...
  • Sky price increase 2021 As of April 2021, nearly one million Sky broadband, phone and TV customers saw their monthly bill increase by as much as £72. Here’s what you can do if you’re affected by the next price hike…
  • How to contact your broadband provider: phone numbers, opening hours and more Problem with your broadband? Or maybe there's a mistake in your bill? Read on for all the help you need to get in touch with your broadband provider.
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