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Established in 1995 by independent insurance brokers Grove & Dean, Performance Direct works with a panel of insurers to provide a wide range of insurance policies. These include car insurance, home insurance, and business insurance, as well as van insurance, motorcycle insurance, and classic car insurance.
As a broker, Performance Direct has not been awarded a rating by industry analyst Defaqto, but it does have a 24/7 claims line and can provide multi-car policies when required. You’ll have to pay an extra premium if you want to add breakdown cover to your car insurance policy, though.
You can contact Performance Direct via its webchat service, which is available from 9am to 6pm Monday to Friday and from 9am to 12pm on Saturdays. The customer service phone number is 01708 609 331 and Performance Direct also has a 24/7 Claims Helpline on 01708 925 057.
The company’s postal address is Performance Direct, Tollgate House, 96 Market Place, Romford, Essex, RM1 3ER.
The level of cover provided by Performance Direct’s policies ranges from fully comprehensive to third party only cover. The features included on its comprehensive policies vary but can include:
Windscreen cover is included as standard on many policies
Performance Direct policies include up to 90 days driving in Europe free of charge
The company’s UK-based claims line is managed by an approved claims handler and is open all hours
Some policies also include a courtesy car, so you can stay mobile while yours is being repaired
Some policies have personal accident cover for if you or your passengers are injured in a crash
You may also receive cover that pays out if you face legal costs due to a motoring incident
Just pop in a few details about yourself, your car, and the cover you need
You'll see how Performance Direct compare to other insurers, making sure you're finding the best deal
Our Car Monitor service lets you know when your MOT and tax are due, so you never slip up
You can cancel your car insurance policy at any time. However, fees may apply – especially if you cancel it outside the 14-day cooling off period.
As an insurance broker, Performance Direct is FCA regulated. However, its policies are underwritten by a range of insurers.
Yes, you can add named drivers to most Performance Direct policies.
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