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How good is RAC car insurance?

RAC is a long-established UK brand, with an ‘Excellent’ Trustpilot rating and four consecutive Moneyfacts Car Insurance Provider of the Year awards.

RAC offers the flexibility of choosing a cheaper online-only car insurance policy to reduce admin costs, or paying a bit more for access to human support.

RAC reports that it pays out on 99% of car insurance claims.

Independent research by Which? gave RAC a claims score of 83%^ in 2025. This means a high proportion of customers were satisfied with how smoothly their claim was handled and how quickly it was resolved, and would recommend the insurer.

img-car-6

What is the Defaqto rating for RAC car insurance?

Defaqto is a leading independent reviewer of financial products. RAC's higher-tier policies (Car Insurance Plus and Premier) receive the maximum five-star Defaqto rating for features and benefits, while its standard comprehensive and black box policies are rated three stars.

RAC Standard Car Insurance
⭐⭐⭐^
RAC Plus/Premier Car Insurance
⭐⭐⭐⭐⭐^
RAC Black Box Car Insurance
⭐⭐⭐ ^

What will a RAC comprehensive car insurance policy cover me for?

If you choose a fully comprehensive RAC car insurance policy (standard, premier or plus) the following is included:

  • Damage to your car

  • Damage to other people's cars

  • Theft of your car

  • 60 days European cover

  • Sat nav and sound equipment

  • Windscreen cover

  • Personal injury cover

  • Personal belongings

  • Courtesy car

  • Personal accident benefit

How much do RAC car insurance policies cost?

These are the average prices of RAC car insurance policies across a wide range of drivers.

How much you personally pay will be influenced by your age, location, driving history and other factors, so could differ signifcantly.

RAC Online
£310^
RAC Online Plus
£373^
RAC Online Premier
£504^
RAC Third Party, Fire & Theft
£327^

What is included in RAC Car Insurance Plus and Premier?

RAC's Car Insurance Plus and Car Insurance Premier policies give you extra cover and benefits compared to standard policies. Both include:

  • uninsured driver promise (you get your excess back and keep your no-claims discount)

  • vandalism promise (claims won’t affect your no-claims discount)

  • higher cover for medical expenses and personal belongings

  • help getting home or a hotel stay after an accident

  • £100 contribution towards replacing child seats after an accident

RAC Car Insurance Premier also has built-in breakdown cover and motor legal protection.

Is RAC Car Insurance Plus or Premier worth it?

Choosing RAC Car Insurance Plus or Premier may be worth it if you want extra protection for your no-claims discount, are concerned about uninsured drivers or vandalism, regularly drive long distances and would benefit from built-in breakdown cover, or would struggle with unexpected costs after an accident.

MoneySuperMarket research has found that the average cost of buying separate breakdown cover (across all breakdown providers) is £30^ , while the RAC says that having no-claims discounts can reduce the cost of their car insurance by up to 65%^ .

Upgrading may not be necessary if you already have breakdown cover elsewhere, don't have many years of no-claims to lose, would be comfortable paying some expenses like windscreen repair yourself, or mainly use your car for short, low-risk journeys.

Is RAC the best company to insure my car with?

Which provider is best for you will depend on your own needs and circumstances. Here are some advantages and disadvantages of RAC car insurance to help you make your decision:

  • Pros of RAC car insurance

    • High claim payout rate of 99%

    • Top of Which? claims rating^ ranking with a score of 83%^

    • Good value option for more experienced drivers

    • Option to save money by self-serving with an online account

    • Wide range of policy types available including telematics, learner and temporary cover

  • Cons of RAC car insurance

    • Charges administration fees for policy changes, even online

    • Standard policy does not protect your no-claims discount if you are hit by an uninsured driver

    • You have to pay extra for phone support for general queries

    • More expensive than some other providers for younger drivers

How does RAC car insurance compare to other providers?

These are all standard fully comprehensive car insurance policies. All providers also offer higher-tier options, which will include more features for an extra cost.

RAC Online

Admiral Essential

Aviva Signature

Direct Line Essentials

Price

£310^

£667^

£385^

£468^

Defaqto rating

⭐⭐⭐

⭐⭐

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Which? claims rating^

83%^

74%

80%

74%

Claims payout rate

99%

98.9%

N/A

N/A

Uninsured driver promise^ included?

No

Yes

Yes

Yes

Courtesy car included?

Yes

Yes

No (but available as add-on)

Yes

Administration fees^

£15

£15

Free online, £18 if calling in

Free

Further information

Read more

Read more

Price data from MoneySuperMarket. Other data from provider website and correct as of March 2026.

Is RAC a good car insurer for young drivers?

RAC is a reliable and well-known car insurance brand, with a strong claims pay-out rate of 99%. This may reassure young drivers, who are statistically more likely to be involved in an accident, as well as parents letting their children drive their car.

However, it is not typically the cheapest option for new drivers. Our research shows that on average, the lowest-cost policies for drivers who have held their licence for less than a year were from Saga^ , M&S Car Insurance^ and Carole Nash^ .

RAC offers several car insurance policy types that may suit young drivers:

Young female driver.jpg
RAC telematics policy cost:
£1516^

(Average price across all black box customers.)

How do I contact RAC?

💡 Top tip: If you bought your RAC car insurance through MoneySuperMarket, you can see your policy information on our website. Just sign in and click on your dashboard.

  • Computer icon

    Online

    Log in to the My Account section of the RAC website or use the MyRAC app to view your policy documents and make changes.

    These online portals are available 24/7.

  • Icon phone

    Web chat

    You can live chat with online agents for help with your car insurance, regardless of your policy type.

    Agents are available Monday-Friday 8am-8pm, Saturday 8am-6pm and Sunday 10am-4pm.

  • Phone icon

    By phone

    RAC Customer Services: 0330 159 1031
    RAC renewals: 0330 159 1031

    These phone services are not available if you have an Online policy. You must use live chat agents.

How do I make a claim with RAC?

If you need to make a claim on your RAC car insurance policy, contact the RAC as soon as possible after an incident.

You’ll usually need your policy number, details of what happened (date, time, location), information about any other drivers or vehicles involved and photos or evidence.

RAC claims line:
0330 159 1062

Claims lines are open 24/7, and are available even if you have an Online Car Insurance policy.

Can I cancel my RAC car insurance and switch providers? 

🚩 You will not get any money refunded if you have already made a claim on your car insurance

You will need to cancel your car insurance with RAC directly. You cannot cancel via MoneySuperMarket.

You can cancel your RAC car insurance online via their website or app.

Can I cancel my RAC car insurance at any time?

Yes, you can cancel your RAC car insurance at any time, but your refund will be reduced by fees and the time you’ve been covered if your policy has already started.

Does the RAC charge fees for cancelling car insurance?

Yes, the RAC charges cancellation fees. The amount varies depending on when you cancel: 

  • Prior to the policy auto-renewing: No charge

  • Within the first 14 days of the policy starting: £25 admin fee

  • More than 14 days after the policy starts: £45 admin fee

You will also need to pay for all the days you were covered for.

Can I get a refund for extras I've added to my RAC car insurance?

No, any payments for add-ons such as breakdown cover are non-refundable.  

What other insurance does the RAC sell?

💡 Top tip: You can sometimes save money by bundling together insurance policies from the same provider. For example, if you want RAC breakdown cover it may better value to buy a RAC Premier car insurance policy, which includes it.

More car insurance providers

With MoneySuperMarket, you can quickly and easily compare RAC car insurance against policies from up to 194^ other car insurers, to make sure you're getting the best deal for you.

Is it cheaper to buy RAC car insurance through a price comparison website?

Price comparison websites like MoneySuperMarket can help you find cheaper car insurance from providers such as RAC compared with going direct. There are several ways we can help you save money:

  • our Price Promise1 means if you find the same policy cheaper elsewhere (including on a provider’s website), we’ll refund the difference and give you a £20 gift card

  • our Price Optimiser gives you tailored tips on how to adjust your policy to reduce the price – 80% of customers saved on their car insurance using this tool

  • our SuperSaveClub2 rewards programme gives you added perks, including £15 when you buy a car insurance policy and benefits like a Free Days Out annual pass

We also make it quick and easy to compare RAC policies alongside other insurers, so you can check you’re getting the best deal and see if the same level of cover is available for less elsewhere.

1 Price Promise terms and conditions

2 SuperSaveClub terms and conditions

How do I find my RAC car insurance policy?

If you bought your RAC car insurance through MoneySuperMarket, you can find your policy information by logging into our website or app. Your active policies will be shown on your dashboard.

Alternatively, you can find your RAC car insurance policy on the RAC customer portal by logging into your account.

Will I be charged if I make a change to my RAC car insurance?

Yes, the RAC charges a £15 administration fee for changes you make to your car insurance via your online account, such as changing your address or adding extra drivers. Your premium may also go up or down depending on the change.

Can I add other drivers to my RAC car insurance policy?

Yes, you can add up to 5 named drivers to your RAC car insurance. To add a driver to your RAC car insurance policy, log into your RAC online account and go to the policy overview page.

Adding extra drivers to your RAC car insurance may increase or decrease your car insurance premium, depending on their risk profile. MoneySuperMarket data found that adding a young driver (under 25) to any car insurance policy increased premiums by £768.94^ on average.

Does RAC car insurance include breakdown cover?

Most RAC car insurance policies do not include breakdown cover as standard, but it can be purchased as an optional add-on for an extra fee. The exception is RAC Car Insurance Premier, which includes breakdown cover as standard and costs £504^ on average.

You do not need to have a car insurance policy with the RAC to buy RAC breakdown cover. You can also buy breakdown cover from a different provider if you have RAC car insurance.

How do I renew my RAC car insurance policy?

Most RAC car insurance policies will be set up for auto-renewal. This means that after your existing contract ends RAC will start a new one for you using the payment details they have on file. No action is required from you and there will be no break in your car insurance cover.

Auto-renewal does not mean you will get the same cover at the same price as you had before. RAC must contact you in advance of your policy renewing to inform you of any price or policy changes. If you don't want your RAC cover to auto-renew, you need to inform RAC before your policy end date. You can do this through your RAC account.

Before letting your RAC policy auto-renew, it's worth comparing car insurance quotes to see if you could get a better deal elsewhere. Shopping around can help ensure you’re not paying more than necessary, as renewal prices aren’t always the most competitive.

What's the difference between RAC car insurance and RAC online car insurance?

RAC Online car insurance policies are a cheaper version of RAC car insurance policies because they are managed entirely online via the RAC website or app and do not offer call centre support. Otherwise, the policy features are the same.

If you opt for an online version of a RAC policy you will still be able to call a phone line for car insurance claims. But if you need any help with any other issue you will need to speak to RAC's online agents instead of calling in. These agents are available during set hours: Monday-Friday 8am-8pm, Saturday 8am-6pm and Sunday 10am-4pm.

Can I pay my RAC car insurance in monthly instalments?

Yes, you can pay for your RAC car insurance policy via monthly Direct Debits. This is usually more expensive than paying one annual lump sum, because car insurers add interest onto monthly payments.

What is the RAC?

The RAC (Royal Automobile Club) was founded in 1897 and introduced the first roadside emergency telephone boxes in 1912.

It’s probably best known for its breakdown assistance, but it now sells a range of different insurance policies. These include cover for vans, caravans, and motorbikes. There's also temporary insurance and classic car insurance on offer.

Away from vehicles, you can buy home insurance and travel insurance from the RAC.

Who underwrites RAC insurance?

RAC car insurance is underwritten by a panel of leading UK insurers, including Ageas, Aviva and LV=. This means RAC doesn’t insure drivers directly. Instead, when you get a quote, your details are assessed by insurers on its panel, and one of them offers the policy. That insurer is the one taking on the risk and paying out any claims.

Your policy documents will confirm which insurer underwrites your cover.

RAC car insurance is also arranged and administered by BISL Limited, an insurance broker. This means BISL handles things like setting up your policy, renewals and customer service, while the underwriter is responsible for claims decisions and payouts.

This setup is very common in the UK insurance market and doesn’t affect the validity of your cover. Many well-known brands act as intermediaries, working with a panel of insurers rather than underwriting policies themselves.

There are a few implications to be aware of:

  • the claims experience can vary depending on the underwriter

  • you may deal with different companies for customer service and claims

There are no inherent disadvantages, but it makes it important to check your policy documents so you understand exactly who provides your cover and what is included.

How does MoneySuperMarket create and review the content on the website?

At MoneySuperMarket, we want to give you clear, accurate and trustworthy information so you can make confident financial decisions for your circumstances.

Every page on our website goes through a careful editorial process before it is published. It’s written or reviewed by one of our experienced experts, checked for accuracy, and updated regularly to reflect the latest information.

We do use AI tools to support our research and drafting, but a human editor is always in the loop to review, fact-check and approve everything before it’s published, so you can trust that what you’re reading is both reliable and up to date.

You can read more in our editorial guidelines.

How does MoneySuperMarket make money?

We get paid by the companies we work with, but the payment we get doesn’t have any bearing on the information we provide. We get paid in different ways, depending on the type of product or service you buy through us. Our goal is to search deals from as wide a range of companies as possible, but we only show results from our partner providers.

Our comparison service is, and will always be, free to use.

You can find out more about how we make money here.

Why should I use a price comparison website?

One of the best ways to get the lowest prices and best deals is to compare quotes from different companies. We do the work for you, comparing quotes side-by-side and giving you all the information you need so you can choose the right deal for your needs and your wallet.

We don’t give recommendations or financial advice, but we give you clear information so you can choose financial products that suit your circumstances.

Does MoneySuperMarket work with all the providers on the market?

No, not every company can be included in our service. This is because some companies don’t want their products included on comparison sites, and some decide that they would rather not pay a fee. There are also a few smaller providers who can struggle to cope with the volume of customers that can find their products if they appear on MoneySuperMarket.

Our goal is to search deals from as wide a range of companies as possible so that you can choose the deal that suits you.

Is car insurance eligible for SuperSaveClub and rewards?

Yes, you can earn SuperSaveClub rewards when you buy car insurance through MoneySuperMarket.

This includes:

  • Up to £15, which you can withdraw as a pre-paid Mastercard or a gift card for brands like Sainsbury's and Amazon.co.uk

  • Free Days Out pass (worth £180), which gives free entry to a range of UK attractions

  • Cashback of up to 10% when you spend at brands including eBay, Just Eat and Argos

To earn SuperSaveClub rewards on purchases you must:

  1. Sign up to SuperSaveClub (it's free)

  2. Be signed in to your account when you make the purchase

More information can be found on our SuperSaveClub homepage.

Is car insurance eligible for Price Promise?

Yes, car insurance is included in our Super Save Price Promise.

If you buy through us then find the same deal for less we will:

  • refund the difference

  • give you a gift card worth up to £20

Terms and conditions apply. More information can be found on our Price Promise page.

Reviewed on 31 Mar 2026

YouGov Survey 1st July 2024 to 30th June 2025. Net Recommend score derived from “Which of the following online service websites would you recommend to a friend or colleague, or tell them to avoid?” Base: Current Customers of (MoneySuperMarket n=18,382, Compare the Market n=16,802, Go.Compare n=10,162, Confused.com n=8,229, Uswitch n=528).

Based on car insurance policies sold through MoneySuperMarket between November 2025 and January 2026 where the user requested Breakdown Cover and it wasnt included as standard cover.

Source: RAC 'No claims discount guide – should I protect my no claims discount?' 27th June 2025. https://www.rac.co.uk/drive/advice/know-how/no-claims-discount-guide-should-i-protect-my-no-claims-discount/

Based on the 10th percentile of comprehensive car insurance policies sold through MoneySuperMarket in the month of January 2026.

Accurate as of 31 March 2026.

Based on Car Insurance enquiries on MoneySuperMarket between 2025-01-01 and 2025-04-01 where the quote was for comprehensive covertype.

Based on the median annual price of comprehensive car insurance policies sold through MoneySuperMarket in January 2026.

Based on the median annual price of comprehensive car insurance policies sold through MoneySuperMarket in January 2026.

Based on the median annual price of comprehensive car insurance policies sold through MoneySuperMarket in January 2026.

Based on the median annual price of comprehensive car insurance policies sold through MoneySuperMarket in November 2025.

Based on the median annual price of comprehensive car insurance policies sold through MoneySuperMarket in January 2026.

An 'uninsured driver promise' is a car insurance policy feature where you will not have to pay your excess and will not lose your no-claims discount if your car is hit by an uninsured driver and the accident wasn't your fault.

Administration fees are charges insurers apply when you make changes to your car insurance policy. Examples of mid-term policy changes that could incur an administration fee include: changing your address, updating your job title, adding or removing a driver, changing your vehicle.

These fees cover the cost of processing the change, rather than the insurance risk itself. They are separate from any change in your premium. For example, if you update your details, your price may go up or down based on risk, then an admin fee may be added on top.

Based on the average annual price of policies sold through saga on MoneySuperMarket between November 2025 and January 2026 and the provider sold with over 200 sales in the period, where only one driver was on the policy who had held a full uk car insurance license for at least 1 year.

Based on the average annual price of policies sold through m&s car insurance on MoneySuperMarket between November 2025 and January 2026 and the provider sold with over 200 sales in the period, where only one driver was on the policy who had held a full uk car insurance license for at least 1 year.

Based on the average annual price of policies sold through carole nash on MoneySuperMarket between November 2025 and January 2026 and the provider sold with over 200 sales in the period, where only one driver was on the policy who had held a full uk car insurance license for at least 1 year.

Based on the median annual price of comprehensive car insurance policies sold through MoneySuperMarket in January 2026.

Based on the median annual price of third party, fire & theft car insurance policies sold through MoneySuperMarket in January 2026.

Based on the median annual price of comprehensive car insurance policies sold through MoneySuperMarket in January 2026.

Defaqto is a leading independent reviewer of financial products. Three stars is for 'a standard product providing an average level of features and benefits'.

Individual insurance products from RAC may have different ratings. Data from the Defaqto website. Data from March 2026. 

Defaqto is a leading independent reviewer of financial products. Five stars is for 'an excellent product with a comprehensive range of features and benefits'.

Individual insurance products from RAC may have different ratings. Data from the Defaqto website. Data from March 2026. 

Defaqto is a leading independent reviewer of financial products. Three stars is for 'a standard product providing an average level of features and benefits'.

Individual insurance products from RAC may have different ratings. Data from the Defaqto website. Data from March 2026.