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Hastings insurance started offering car insurance in 1997 and has since expanded its product range to include home insurance, van insurance, and motorbike insurance. It has three car insurance ranges: Hastings Direct, Hastings Essential, and Hastings Premier. The no-frills Essential product is the cheaper option, but while Hastings Direct (which also provides the Premier range) has an impressive five-star rating from Defaqto, Hastings Essential gets just two stars.
Hastings Premier policies include breakdown cover as standard, but you’ll have to pay extra to add it to a Hastings Direct policy. For drivers looking to cut costs with a telematics policy, there is also Hastings YouDrive.
Hastings can be reached by calling 0333 321 9800, or via online live chat. For roadside assistance, you can also call 0333 321 9790, while non-urgent claims can be filed by email (motorclaims@hastingsdirect.com).
If you have a complaint, meanwhile, you can call 0333 999 8904 between 9am and 5pm Monday to Friday, fill in an online form, or write to the company: Customer Relations Manager Hastings Direct Conquest House Collington Avenue Bexhill-On-Sea East Sussex TN39 3LW
Hastings offers three levels of cover: fully comprehensive, third party fire and theft, and third party only. Of its three levels of cover – Essential, Direct and Premier – Premier offers the greatest protection. Standard features on these policies include:
While yours is being repaired at an approved repair shop
Free overseas driving cover within the EU
Unlimited cover for all equipment that is permanently fitted in your car
You won’t lose your no claims discount or pay any excess if you’re hit by an uninsured driver
Means you can easily repair chips and cracks at no extra cost.
While most queries can be dealt with online, the emergency line is open all hours
Just pop in a few details about yourself, your car, and the cover you need
You'll be able to see how Hastings compare to other insurers and make sure you're finding the best deal
Our Car Monitor service helps to protect you by letting you know when your MOT and tax are due
Yes, to cancel your car insurance policy with Hastings, you can call them on 0333 3219801. Cancellation fees and other charges may be imposed, depending on your circumstances.
Around 90% of Hastings policies are directly underwritten by Advantage Insurance Company Limited.
Yes, you can add, remove or edit the details of named drivers on your Hastings policy at any time. You can also add temporary drivers on some policies if required.
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