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Updated May 2022
Over 50s specialist insurer Saga gets five stars from Defaqto for all its car insurance policies. Launched in 1951, the company also offers home insurance, travel insurance, health insurance, pet insurance, and caravan insurance – but only for people aged 50 or more. Its policies can only be used to insure one car; Saga does not currently offer multi-car insurance. And while breakdown cover can be added to a Saga motor policy for an extra charge, it is not generally included as standard.
You can contact Saga customer services on 0800 302 9735 or on 01843 343245. Lines are open Monday to Friday from 8.30am to 8pm and between 8.30am and 5pm on Saturdays. If you need to call on a Sunday, the opening hours are 9am to 5pm.
To make a claim, the number to call is 0800 001 5424 – assistance is available 24/7. But for windscreen claims, the best number is 0800 092 3304.
If you have breakdown cover with your policy, you can also report a breakdown online 24/7 or by calling 0800 068 1966 (+44 1303 757 308 from abroad).
Saga offers three levels of cover – fully comprehensive, third party fire and theft cover, and third party only. Its fully comprehensive policies include the following features as standard:
You’re covered to drive overseas for up to 90 days
Pays out up to £400 if your belongings are damaged or stolen
Up to £100,000 to help you recover uninsured losses
Up to £1 million in private medical care for accident-related injuries
Up to £1,000 for permanently fitted in-car entertainment systems
Up to £2,500 per claim (with no excess to pay) on lost keys
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Our Car Monitor service reminds you when your MOT and tax are due, so you never miss a renewal date
You can cancel a Saga car insurance policy by calling 0800 056 9167. If you cancel before your cover has started, you’ll get a full refund. Otherwise, you’ll have to pay an admin fee if you cancel within the first 14 days, and a cancellation fee of up to £50 after that. You’ll then receive a pro-rata refund of your insurance premium – as long as no claim has been made.
Saga's range of insurance products is underwritten by a panel of carefully selected insurers.
Yes, you can add a named driver to your Saga policy online or by calling 0800 302 9735.
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