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Aviva offers car insurance with a 5 star Defaqto rating, reflecting how well it’s rated in the industry. You’ll be able to take out standard car insurance at a third-party, fire and theft or or fully comprehensive level of cover, while specialist options for cover include multi-car insurance, cover for electric and hybrid cars, short-term and business car insurance.
Key benefits of Aviva car insurance include their uninsured driver promise, a lifetime guarantee on repairs made at an approved garage, and cover for vehicle recovery and driving other cars.
The average price for fully comprehensive cover across all Aviva insurance policies depends on a number of factors - including which level of insurance you choose:
Aviva policy | Average price for a fully comprehensive policy |
|---|---|
Aviva Online | £427* |
Aviva Premium | £393* |
Aviva Zero | £370* |
Aviva offers two types of car insurance.
There may be limitations, conditions and restrictions to the below. Your policy documents will have the full information.
🚩 You will not get any money refunded if you have already made a claim on your car insurance
If your car insurance is due to be renewed soon, you can let your insurer know you don’t want to renew your policy at any point until it’s renewed without being charged.
You’ll be able to cancel your policy and get a full refund if done so within the 14-day cooling off period from when your cover starts - minus a proportionate deduction for the time you’ve been covered and a £25 cancellation fee. After the cooling off period you’ll still be able to cancel ,but the fee will be £50.
You will be able to cancel your policy within 14 days of it renewing and get a full refund, minus prorated charges for the time you were covered and the usual £25 cancellation fee. After the 14 day cooling off period the fee will increase to £50.
If you’ve made a claim on your policy and they’ve agreed to settle by paying the market value or by replacing your car AND they haven’t been able to recover the full amount from the third-party, you won’t be entitled to a refund.
Aviva has a live chat feature on its website - you’ll need your policy number, full name, date of birth and postcode
You can call them on 0345 030 7077 or 0800 015 4715 - lines are open from Monday to Friday 8am to 6pm, Saturdays 9am to 3pm and Sundays and Bank Holidays 10am to 2pm
You can access your Aviva car insurance policy via your policy dashboard on My Aviva online.
Aviva car insurance is underwritten by Aviva Insurance Limited.
Yes, Aviva allows you to add named drivers to most car insurance policies.
Aviva car insurance policies can be paid in monthly instalments as well as an annual sum.
Alongside car insurance, Aviva offers a number of other insurance products:
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Based on the median annual price of comprehensive car insurance policies sold through MoneySuperMarket in May 2025.
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Based on 1 visit per month – average ticket value £15.30 (Oct 24)
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