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Everything you need to know about EE

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It has wider UK coverage than any other network, and an extensive range of deals and handsets. Read on to find out more.

Does EE offer phone contracts and SIM-only deals?

EE offers just about every type of mobile phone contract you can get, including:

You can also get a smartphone at a good price with an EE pay-as-you-go SIM in it, including extra free data to get you started.

Some mobile contracts are available with no upfront cost at all. 

Monthly plans on EE start at 5GB per month and go up to unlimited data for heavy users, and some include access to 5G.

Look out for plans with Inclusive Extras – these give you a choice of extras, such as subscriptions to Apple Music, Netflix or TNT Sports on discovery+.

Existing customers also get access to exclusive upgrade deals, and EE broadband users qualify for a discount on broadband and bonus data for their mobile.

What are the best handsets to get on EE?

EE has a fantastic range of handsets, from the latest iPhones to budget phones.

The best handsets on the market – all of which EE offers on contract plans – are usually newest iPhones (right now, that's the iPhone 16 range), as well as new models in the Samsung Galaxy , and Google Pixel ranges.

Those are the latest and greatest, but the best handset for you may be different. Especially if you’re on a budget or don’t really need ultra-powerful tech.

That’s why EE also has a spread of the best mid-range mobiles, such as the Samsung Galaxy A range. You’ll also find budget models from the likes of OPPO.

Does EE sell refurbished phones?

It does. Called Good as New phones, these phones have undergone rigorous testing before being sold, and come with EE’s Lifetime Guarantee cover, so you don’t have to worry about them not working as advertised.

Is EE a good network?

With some confidence, we can say that yes, EE is a good network with a lot to offer its customers. That's underscored by the fact that analysts RootMetrics named the UK's best network for ten years in a row as of 2023.

Its strong showing was underpinned by top scores for reliability, accessibility, speed (EE's UK-side median speed was a very impressive 65.1Mbps), data, calls and texts.

There’s plenty of choice, with SIM-only deals, contract plans on handsets, mobile broadband, and even accessories like smart watches. Plans range up to unlimited data, with different tariffs to suit everyone’s use.

What customer benefits do you get with EE?

The EE app gets you access a range of customer benefits, including:

  • Airtime Rewards: This bags you cashback when you shop at 50 household-name retailers, which you can put towards your EE bill
  • Competitions: EE runs free-to-enter prize draws, with experiences and gifts on offer
  • Extra data: Pay as you go customers get Free Boosts providing extra data for repeat purchases of calls, text and data

A number of EE’s most premium contracts also come with Inclusive Extras. That means you can pick the benefits that suit you. The list you can pick from includes:

  • TNT Sports on discovery+
  • Apple TV+
  • Apple One
  • Netflix Premium or Standard
  • Google One Premium 2TB and Google One AI Premium
  • Apple Music subscription
  • Xbox Game Pass Ultimate

You also get added service benefits included free on some plans, such as an extended warranty on your handset and a free annual device MOT.

You certainly get your money’s worth if you make full use of everything included in your plan – but if you’re unlikely to do so, you might want to consider one of EE's cheaper contracts.

Can you save money by taking EE broadband with your mobile?

You can via EE's One plan. Combining your services in this way will bag you savings of £20 per month on an unlimited SIM-only deal or phones on pay-monthly, unlimited-data contracts.

Which phone providers use the EE network?

Many smaller networks use EE's network to provide their services, most notably Lycamobile

The likes of BT and Plusnet used to offer their own mobile services, but they've moved over to EE.

Is EE coverage good where I live?

We’re going to go out on a limb and say: yes, almost certainly.

EE has better coverage than any other UK mobile network, with 85% geographic coverage for 4G. That covers more than 99% of the population.

Rural indoor coverage is a little lower, however (as is the case with all mobile networks). If you’re enjoying the country life, or just want to check your area, try EE’s coverage checker to check the standard of service provision where you are. 

As for 5G, EE in fact has the most widely available 5G network in the UK. Coverage is excellent and reliable, and speeds are superb, too.

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