Aside from supplying British homes with gas and electricity, Shell Energy offers easy to understand broadband packages, too. Here’s everything you need to know…
You might not necessarily put ‘Shell Energy’ and ‘broadband’ together. After all, Shell is synonymous with gas and electricity deals.
But in recent years, it’s entered into the broadband market and, we have to say, we’re suitably impressed with the comprehensive, mid-priced internet and phone packages it has to offer.
On this page, we’ll show you what’s available, delve into the pros and cons, and show you how to get the best deals for you and your family.
Let’s take a look…
Why choose Shell Energy broadband?
If you’re looking for simple, easy to understand broadband pages, Shell Energy is well worth a look.
Standout features include a decent selection of ADSL, fibre optic and ultrafast broadband packages. All are priced in-line with other major providers.
But perhaps Shell Energy's biggest selling point is that if you're one of the many millions of Shell energy customers, you qualify for discounts on your broadband.
As with pretty much all providers these days, all Shell Energy packages come with unlimited usage – so you can download as much as you want without worrying about unwanted charges or slowing your connection.
Find out more with our full Shell Energy broadband review.
Pros of Shell Energy broadband
- Decent selection of broadband packages available at a range of speeds
- Fairly keenly priced too
- Line rental included (excluding full fibre packages)
- 18 month contracts are shorter than the 24 month minimum terms that some providers enforce
- Exclusive discounts for Shell energy customers
- Generally positive reviews for customer service
Cons of Shell Energy broadband
- Restricted availability for the fastest broadband packages
- No TV packages or mobile phone service available, so fewer options to bundle services together and save money
- New-customer incentives are usually less attractive than big-name providers
How fast is Shell Energy broadband?
- Fast Broadband: With average speeds of 11Mbps, Fast Broadband is perhaps best suited to smaller households. We’re talking one or two people. Any more and you may find the connection lags
- Superfast Fibre: Offers average speeds of 38Mbps. Unlike the packages above, it’s fibre optic, which means a quicker and more reliable connection. Ideal for larger households
- Superfast Fibre Plus: Gives you 67Mbps fibre optic broadband speeds – in-line with most other UK fibre optic broadband offerings. It’s a good option if you live in a large household, with several different devices in use at once
- Ultrafast Fibre: 145Mbps average download speeds. Fantastic for online gaming and large multiple occupancy homes (perhaps student accommodation)
- Ultrafast Fibre Plus: 290Mbps average download speeds. Shell's fastest and best standard fibre product
Shell Energy also now offers full fibre broadband deals, with speeds reaching a blisteringly fast 944Mbps. They're not as widely available as the other plans, but here's a snapshot of what you're able to get if you're lucky enough to be in a full fibre area:
- Full Fibre 100: 109Mbps average speed
- Full Fibre 200: 207Mbps average speed
- Full Fibre 300: 311Mbps average speed
- Full Fibre 500: 525Mbps average speed
- Full Fibre 900: 944Mbps average speed
What are Shell Energy's bundles?
- Broadband-only (solely available on full fibre products)
- Broadband and home phone
Of course, you can also add Shell Energy broadband to your home energy plan to qualify for discounts.
Does Shell Energy offer broadband-only options?
Yes. Shell Energy broadband's full fibre packages do not include or require landlines.
For all other packages, though, you’ll need an active landline to use Shell Energy broadband. This is because it shares the Openreach network with providers such as BT and Sky.
If you don’t have a line already, Shell Energy will need to put one in for you. This will likely cost around £60.
Shell Energy TV packages
Shell Energy's broadband division doesn't offer TV packages. So if you'd like a pay-TV service, you may want to sign up for Sky TV separately via satellite, or build your own with subscriptions to Netflix, Prime Video or other streaming services.
Does Shell Energy offer better deals to new customers?
Shell Energy broadband is well priced. But it typically doesn't offer new customers vouchers and freebies to the same extent as some of the better known broadband providers.
Alternatives to Shell Energy broadband
Cheap, simple broadband packages akin to Shell's are widely available and Plusnet and NOW Broadband come particularly recommended.
If Shell doesn't fit the bill because the lack of TV bundle options, we'd suggest you look at the usual suspects, such as Virgin Media, Sky or BT.
And if you're not able to get Shell full fibre broadband because the Openreach network hasn't been upgraded where you live, you could consider Virgin Media's full fibre packages.
Virgin Media uses different network infrastructure to Shell, which means you may be able to get full fibre in your locality.
Compare broadband deals with MoneySuperMarket to see what’s available in your post code.