Everything you need to know about Shell Energy Broadband

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Thinking about going for Shell Energy Broadband? Here’s what’s on offer and what you need to know.

First Utility, the largest independent energy supplier in the UK, was acquired by Shell Energy in 2018. Shell Energy Broadband offer simple, fast and reliable broadband with discounts for energy customers.

They also promise no upfront charges, no installation fees, and unlimited downloads – line rental is included, and there won’t be any price rises at the end of the minimum 18 month term.

New customers only
New customers only
New customers only

*Average speeds are based on the download speeds of at least 50% of customers at peak time(8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.

So what does Shell Energy Broadband offer?

ADSL Broadband Yes
Fibre Optic Broadband Yes
Calls packages Yes
Mobile Phones No
BT Sport No
Sky Sports No

ADSL Broadband

Shell Energy Broadband currently have one ADSL package, Fast Broadband. This package is available on an 18-month contract, and with speeds of up to 17mbps and unlimited usage.

Currently, ADSL broadband is being delivered via copper wires within the current telephone system and is the most widely available type of broadband within the UK offering speeds of up to 17mbps.

Fibre Optic Broadband

Shell Energy Broadband currently offer two Fibre Optic Broadband packages on an 18-month contract to customers, at speeds of 38mbps and 76mbps (Superfast Fibre and Superfast Fibre Plus). These packages are ideal for households who enjoy streaming, shopping, sharing and socialising on more than one device.

Calls Package

Users are also able to purchase Call Add-ons alongside their broadband package, starting from £4 a month. Choice of Add-ons include:

Evening & Weekend Calls

  • Unlimited calls to UK landlines and mobiles during the evening and weekend from your home phone (7pm – 7am Monday to Friday, and midnight Friday – Midnight Sunday)

Anytime Call Package

  • Unlimited calls to 01, 02 and 03 numbers at any time of the day

International Call Package

Package includes 600 inclusive minutes to landlines in 40 countries, 75% discount on calls to mobiles in 40 countries and 50% on all other international calls.


Shell Energy Broadband do not offer any TV packages at the moment

Mobile Phones

Shell Energy Broadband do not offer any SIMO/Handset plans at the moment

BT Sport

BT Sport is not included with Shell Energy Broadband

Sky Sports

Sky Sports is not included with Shell Energy Broadband

MoneySuperMarket's expert view

With three simple packages, Shell Energy Broadband are offering Broadband services at very competitive prices. They’re a great option for customers looking for the best value broadband and energy service.

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