Moving broadband to a new home
Everything to know about taking your broadband package with you
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Yes, you can! Broadband providers will often give free gifts with their packages to lure prospective customers. Whether you’re buying broadband for the first time or switching broadband, a broadband deal with free gifts can be great value.
Make sure you’re not enticed entirely by a free gift, however. You’ll need to take all the deal’s features into account, such as whether you want fibre optic broadband or not, or you may end up paying for a more expensive service that you don’t really need.
Broadband deals with free gifts could include:
Gift cards or e-vouchers you can spend in specific stores. They range from shopping vouchers to food deals
This is usually given in the form of a cheque, which you can then deposit into your bank account
Essentially credit cards with a set amount of money for you to spend in any shop or retailer that accepts them
Less commonly, a provider may offer a deal with a free laptop, tablet, TV, games console or speaker. Keep your eyes peeled because this gift is rare
All broadband providers will include a router with your package. Sometimes networks will sweeten deals by offering a more powerful router than the standard one
Many of the providers we partner with offer free gifts with their broadband packages and you’ll be able to see these in the comparison table when checking out deals. Gifts may be available with all types of broadband contract, including ultrafast full fibre broadband and more.
That depends on the provider you choose. Generally, they‘ll email you with details on how to log in to your customer account, where you can claim or track your gift.
Some are sent to you automatically, like the free router which will come with your broadband package.
And for other providers, there will be an online form you need to fill out on their website. You’ll just need your order information and confirmation email.
Read the terms and conditions carefully to ensure you understand the process and are aware of any time limits which may apply, especially for deals with e-vouchers, reward cards, or cashback. Our guide on how to claim vouchers might help.
On first glance, a freebie sounds great but there are some potential disadvantages you need to think about before committing.
Freebies:
If the deal suits your needs, receiving a freebie is a no brainer
Gadgets and electronics:
You could snap up some seriously cool gadgets, if you’re lucky
Could cost more:
Could you spend less by getting a cheaper broadband deal and buying the reward yourself?
Time limited:
Many gifts have to be applied for within a certain timeframe and if you miss this, you could lose out
Effort:
Some processes to claim your free gift can be lengthy
There are three simple steps to compare broadband deals and switch providers
Ensure you're no longer within the minimum terms of the contract length with your current broadband provider. You can find out by looking at your original contract, confirmation email, or by contacting their customer service.
We algorithmically sort broadband packages based on your location, the speed you'd get, and how much it costs.
Your new provider should contact your current provider and arrange the switch for you. And you'll receive letters and emails updating you on this.
It really depends on the offer. Vouchers and gift cards that can be used across retailers – or even just at big ones like Amazon – can be used to cut down the price of essentials like your food shop or household items. Which could be more useful than a ‘treat’ purchase.
But if it’s a voucher for something lavish that you really don’t need, it’s worth questioning the value of the deal – broadband with a free gift isn’t always worth it.
They do, but not very often. It was a bit of a fad, with providers trying to outdo each other by offering broadband with a free TV gift. Vouchers are far more common nowadays. But most of these vouchers can be put towards items like TVs, which will bring down the price significantly.
MoneySuperMarket has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Sure, freebies can be a nice extra but don’t let it be the only reason you pick a deal. It’s much more important to make sure that the package fulfils your internet requirements, at a price that suits your budget.
It’s a good idea to have a look at all the broadband deals available to you. For example, if you’re an avid gamer and internet user an unlimited broadband deal might be the best option.
Think about your needs first, and then see a free gift as a ‘nice to have’. Look at the cost of the whole package, including setup and other upfront fees, and keep important features such as the speed and data usage limit at the front of your mind.
Most broadband deals include a free Wi-Fi router, though some may require a small payment for postage.
To find broadband deals with free gifts, check out our comparison tables. Just pop your postcode into our postcode checker at the top of the page and we’ll show you all the deals in your area.
Scroll through your results and look out for the ones with gift cards, vouchers, cashback, and so on. Then just click through to sign up or get more info. Bear in mind you're usually only able to claim special deals with gifts if you're a new customer switching to that provider.