Moving broadband to a new home
Everything to know about taking your broadband package with you
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*Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.
Fibre/cable services at your postcode are subject to availability. You can confirm availability on the provider's website.
Some broadband providers may increase monthly prices each year during your contract. Please refer to individual broadband provider's terms and conditions before signing up.
To get Wi-Fi in your home, you need two things:
A broadband connection
A router with Wi-Fi
The good news is that all broadband packages come with a router included. So all you need to do is sign up to a package, and the rest is taken care of.
The first step is to compare Wi-Fi broadband plans in your area using our comparison tool, and choose the best package for you.
Sign up with your chosen provider, and they’ll send you a Wi-Fi-capable router in the post ready to set up. It will come with full, easy-to-follow instructions.
The best deal depends on what you’re looking for in your Wi-Fi. Use our postcode checker to find the best deals that suit your needs.
For cheap Wi-Fi deals, look at budget-friendly providers such as Plusnet, TalkTalk, Shell Energy, NOW, and Vodafone.
For fast Wi-Fi deals, you’ll want fibre optic broadband. Most providers offer fibre broadband with download speeds of at least 30Mbps (good enough for small/medium households), while most of the major providers now offer speeds of up to 900Mbps (if you live in a major town or city). That's great for larger households, or for anyone who likes to stream, game, download large files, and connect lots of devices.
The fastest widely available Wi-Fi broadband speeds come from Virgin Media, whose fastest package has average download speeds of a whopping 1130Mbps.
In fact, gigabit broadband – with eye-watering speeds of 1Gbps (1,000Mbps) – is spreading out across the UK, with more and more consumers able to take advantage of lightning fast Wi-Fi.
Some providers also come with little bonuses to make sure your Wi-Fi is up to speed…
Not only is Virgin Media the fastest widely available provider, it includes Intelligent WiFi in its routers. This clever tech adapts to how you use the internet in your home, so it can deliver the best speeds to all your devices.
BT offers broadband speeds up to 1Gbps, and gives you an excellent router. You can also spring for Complete Wi-Fi, which gives you extender discs to guarantee reliable Wi-Fi in every room.
Sky. broadband also comes with a very high-quality router, and the option to add WiFi Guarantee – which also promises a usable Wi-Fi speed in every room you need it. Better still: every room that has a Sky TV box will also boost your Wi-Fi.
With an EE home broadband package, you can add Smart WiFi. Again, this gives you a bit of booster equipment to ensure a better Wi-Fi connection in rooms where you need it.
If you splash out on Vodafone’s Pro Broadband plan (an upgrade to its regular home broadband), you’ll get Super WiFi. This gives you extra booster boxes to set up, improving the Wi-Fi signal around your home.
You have plenty of choice over your Wi-Fi package. Some things you’ll notice when you use our postcode checker include:
There are lots of Wi-Fi broadband providers to choose from – from all-singing, all-dancing big names like BT and Sky, to budget-friendly providers like TalkTalk and Plusnet, to lesser-known firms like Zen or Cuckoo.
Pick from standard Wi-Fi broadband (around 10Mbps), speedy fibre optic packages (30-100Mbps), or even ultrafast (100Mbps-1Gbps).
Would you rather save money with a long 24-month Wi-Fi contract, or keep it rolling month-to-month so you can cancel whenever you like?
Some providers offer more affordable, broadband only packages, without the need to pay for a landline, while others offer bundles with landlines and TV
Some providers give you basic, no-frills, straightforward Wi-Fi with a nice low price to match. Other give you extra, such as ultrafast speeds, free public Wi-Fi, or a better router, and come in a little more expensive.
Some providers score higher on Ofcom's customer service metrics than others, offering 24-hour tech support or UK-based call centres
Wireless fibre broadband is widely available throughout the UK. Most major providers offer basic fibre deals with speeds of around 30Mbps and 65Mbps - these offerings use fibre-to-the-cabinet technology, with fibre optic cables running to your nearest street cabinet and the last leg into your home completed using copper phone lines. As such, you’ll need a phone line to get these fibre deals.
You can also get full fibre services in some areas. That means fibre optic cables run straight into your home, ensuring broadband speeds of up to 1Gbps, depending on where you live.
A wireless broadband router has a modem inside which connects to the phone or fibre cable that runs into the back of the device. This ensures access to the internet.
The router then uses its antennae to broadcast Wi-Fi signals around the home, allowing you to connect multiple devices at once. Everything from phones to laptops, set top boxes to smart home gadgets, and more.
The latest routers have upwards of seven antennas, meaning they can communicate further into the home and connect with more and more Wi-Fi enabled products.
Most are very easy to set up - just plug everything in and you're ready to go.
Broadband has traditionally been delivered to your home via phone lines – copper phone lines maintained by Openreach in particular. You may remember years ago when broadband was available as an add-on to your phone bill.
These days, broadband is a little more powerful and there’s more choice, including the option of broadband-only deals. But if you want a landline phone, it still makes good sense to get both broadband and your phone service from a single provider. After all, it can all be delivered along the same cables and according to Ofcom, it can be between 17% and 34% cheaper to buy a bundle of services rather than individually through standalone providers.ii
Many providers offer pay-as-you-go calls and line rental as standard with their broadband packages, with the option to add on inclusive calls. Others – including a lot of full-fibre broadband providers – charge extra to add a home phone, though now offer mobile phone plans if you'd prefer to bundle that instead.
Just pick the broadband package of your choice, then pick your choice of home phone or SIM plan to go with it.
ii Ofcom Pricing Trends Report 2023
Whether you're looking for cheap and cheerful or high-spec full fibre broadband, everyone's needs are different. Finding the best deal for you starts with understanding how you plan to use it or if bundling your services lower your monthly bill.
If you're still in your minimum term, you'd be subject to an early repayment charge if you ended your contract early.
If you're out of contract or approaching the end, you can switch without penality.
A tariff may offer everything you're looking for, but does it come to the right monthly price and offer good value for money? Shop around to find the right tariff at the best possible price.
Many providers offer tempting incentives, such as cashback or gift cards to new customers. These may help bring down the cost of an expensive broadband deal, although you should also consider whether these gifts are as important as factors such as speed and cost.
MoneySuperMarket has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
The major internet providers all offer excellent routers for free. Pay more and you may even be able to get dedicated extenders, which form a so-called ‘mesh network’, giving you speedy access throughout the home.
Sky’s excellent Broadband Hub has eight antennas and can connect up to 64 devices at once.
BT’s Smart Hub 2 serves up similar tech and can be boosted with dedicated extenders if you opt for its Complete Wi-Fi package.
The Virgin Media Hub 5 has fewer antennas than Sky or BT’s routers but is still an excellent bet.
Those who can get TalkTalk’s Full Fibre deals can take advantage of the excellent Amazon eero 6 router.
These days, there’s no real reason to shell out extra for a different router, whichever provider you go with. Setup is also much easier if you stick with the router from your broadband provider.
All broadband services offer wireless and wired broadband as standard. While wireless uses Wi-Fi to connect devices throughout the home, wired broadband uses the Ethernet ports on the back of your router to get connected.
Usually, wired broadband is faster than wireless, especially in the case of gigabit broadband. It’s best used for connecting games consoles and smart TVs, when you want to be able to get guaranteed fast speeds for streaming and downloading.
It may also be preferable to use a wired connection with a desktop PC, especially if you use cloud based products for work.
Another type of wireless broadband you may encounter is mobile broadband - which connects you to the internet via 4G and 5G mobile networks rather than through cables.
Wi-Fi has tons of benefits, whether you want a standard ADSL connection for light web browsing or a full fibre deal for a fully connected home.
Fast fibre wireless readily available around the UK
Connect dozens of devices at once
No need for loads of cables
Create a smart home that is efficient and uses Wi-Fi to minimise the cost of heating and electricity
Easy setup
