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ERGO travel insurance

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How good is ERGO travel insurance?

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ERGO Travel Insurance Services Ltd is owned by the Munich Re Group. Founded in 1910, it’s a well-established travel insurance provider that offers single-trip, annual, and backpacker policies. It also offers specialist cover for seasonal workers, such as ski instructors.

What’s more, the company offers tailored travel insurance for people with medical conditions.

What types of travel insurance can I get with ERGO?

If you're just going to Europe you can get European travel insurance. Otherwise, you'll need worldwide cover.

  • Icon of plane

    Single-trip insurance

    Best for a one-off holiday of less than 30 days. You can visit more than one country, as long as you don't return home in-between.

  • Icon of backpack

    Backpackers insurance

    If you're away for over 30 days, this offers extended cover for longer trips and for multiple countries.

🚩 Travel insurance policies will often exclude the USA, Canada and the Caribbean unless you specifically select to include them.

What extras can I add to my ERGO travel insurance?

There may be limitations, conditions and restrictions to the below. Your policy documents will have full information.

  • Winter sports

  • Pre-existing medical conditions

  • Cycling and triathlons

  • Leisure

Example quote for ERGO travel insurance

provider logo

ERGO

  • Cost

    £24.39

  • Cancellation

    £1,500

  • Medical

    £7.5m


Great for

  • Baggage cover
  • Covid-related cover

But be aware that

  • Gadget cover optional
  • Not all activities covered

How do I contact ERGO?

  • Phone icon

    By Phone

    You can contact ERGO Travel Insurance by Phone: 01403 788983

  • Icon family

    Opening hours

    Their opening hours are:

    • Monday to Friday: 9am–5pm

    • Saturday to Sunday: Closed

How do I make a claim with ERGO?

  • 1

    Contact ERGO

    Contact customer service contact@ergo-travel.co.uk or call on 01403 788513

  • 2

    Provide evidence

    This could include:

    • Police reports

    • Doctors notes

    • Receipts for new bookings

  • 3

    Claim is accepted or rejected

    • If successful, either your costs are refunded or the insurer directly pays suppliers, such as hospitals

    • If you believe your insurance claim was unfairly rejected, you can appeal to the Financial Ombudsman Service

🚩 If you believe your insurance claim was unfairly rejected, you can appeal to the Financial Ombudsman Service.

Frequently Asked Questions

Group of friends with suitcases in airport

How does ERGO compare?

ERGO allows you to take out a wide variety of policies, starting from the more standard single trip and annual multi-trip cover. Depending on whether you’re a frequent traveller or a more sporadic holidaymaker, you will be able to pick the solution that best adheres to your plans.

For instance, if you are regularly on the move, an annual multi-trip cover is likely to work out cheaper. Instead, if you go on vacation once or twice a year, a single trip cover is probably the ideal option in terms of value for money.

That said, ERGO travel insurance comes with a number of additional offerings, including:

  • Business travel and working abroad – This type of cover is designed for those people who are employed by a company that requires them to carry out their job abroad – usually for a season or so. ERGO’s business travel policy is particularly useful, for instance, to those working as ski instructors or holiday reps. It covers you both while you’re at work and during your leisure time.

  • Backpacker insuranceERGO’s backpacker is perfect for those travellers who love to explore the world. It allows you to venture on expeditions with peace of mind, safe in the knowledge that you will be protected against any mishaps. Based on your needs and your quest for adrenaline, ERGO backpacker insurance gives you the chance to choose from three different levels of cover (element, protect, and optimum). No matter which one you opt for, they all offer cover for medical expenses, cancellations, personal accidents, and personal possessions.

Why get travel insurance with ERGO?

Every travel insurance provider presents its own policies and offerings. If you want extra protection for your upcoming holiday, ERGO travel insurance has an array of extras you can choose from.

If you need them, ERGO offers cover for the following:

  • Winter sportsIf you plan to make full use of your ski equipment or go snowboarding, ERGO’s winter sports policy may be exactly what you’re looking for. It will protect you against anything that could go wrong on the piste. What’s more, it is divided into three different levels of cover (Rookie, Adventurer, and Pro). Based on your skills and the intensity of your activities, you will be able to determine which one might best suit your holiday plans.

  • Cycling and triathlons – Do you love cycling? If you plan to hop on a bike when on holiday, ERGO’s bike & triathlon cover could help you enjoy your rides abroad with much-needed peace of mind. This type of policy offers you cover for any bike theft, loss, or damage, as well as for other needs that a cyclist may have.

  • Pre-existing medical conditionsIf you have a pre-existing medical condition, from asthma to diabetes, ERGO offers cover for any issues that may occur on your holiday due to your illness. This can give you all-important reassurance and make sure you’re supported if you require medical attention abroad, need to cut your trip short, or give up your vacation altogether.

What countries do ERGO cover?

To find out which countries are covered by your ERGO policy, check our standard policy wording for details. Some destinations may be excluded if they’re considered too dangerous to travel to. We don’t provide cover for areas affected by war, civil unrest, or where the Foreign, Commonwealth & Development Office (FCDO) advises against all or all but essential travel. You can check the latest FCDO travel advice at www.gov.uk/foreign-travel-advice.

What do I do if I need to reschedule or postpone my trip?

If you have been given different dates to travel by your airline and/or accommodation provider, please contact our customer service team on 01403 788 513 or email: contact@ergo-travel.co.uk. We’ll be able to assist you by updating your policy. Don’t forget, any change on your policy may result in a change of premium.

What other insurance does ERGO sell?

  • Single trip

  • Annual multi-trip

  • Backpacker insurance

  • Pre-existing medical conditions

  • Leisure

  • Backpacker insurance

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