Single-trip insurance
Best for a one-off holiday of less than 30 days. You can visit more than one country, as long as you don't return home in-between.

ERGO Travel Insurance Services Ltd is owned by the Munich Re Group. Founded in 1910, it’s a well-established travel insurance provider that offers single-trip, annual, and backpacker policies. It also offers specialist cover for seasonal workers, such as ski instructors.
What’s more, the company offers tailored travel insurance for people with medical conditions.
If you're just going to Europe you can get European travel insurance. Otherwise, you'll need worldwide cover.
Best for a one-off holiday of less than 30 days. You can visit more than one country, as long as you don't return home in-between.
If you go away often then this type policy could be better value. It covers multiple trips for one year.
If you're away for over 30 days, this offers extended cover for longer trips and for multiple countries.
There may be limitations, conditions and restrictions to the below. Your policy documents will have full information.
You can contact ERGO Travel Insurance by Phone: 01403 788983
You can also contact ERGO Travel Insurance via Email: info@eti-services.co.uk
Their opening hours are:
Monday to Friday: 9am–5pm
Saturday to Sunday: Closed
Contact customer service contact@ergo-travel.co.uk or call on 01403 788513
This could include:
Police reports
Doctors notes
Receipts for new bookings
If successful, either your costs are refunded or the insurer directly pays suppliers, such as hospitals
If you believe your insurance claim was unfairly rejected, you can appeal to the Financial Ombudsman Service

ERGO allows you to take out a wide variety of policies, starting from the more standard single trip and annual multi-trip cover. Depending on whether you’re a frequent traveller or a more sporadic holidaymaker, you will be able to pick the solution that best adheres to your plans.
For instance, if you are regularly on the move, an annual multi-trip cover is likely to work out cheaper. Instead, if you go on vacation once or twice a year, a single trip cover is probably the ideal option in terms of value for money.
That said, ERGO travel insurance comes with a number of additional offerings, including:
Business travel and working abroad – This type of cover is designed for those people who are employed by a company that requires them to carry out their job abroad – usually for a season or so. ERGO’s business travel policy is particularly useful, for instance, to those working as ski instructors or holiday reps. It covers you both while you’re at work and during your leisure time.
Backpacker insurance – ERGO’s backpacker is perfect for those travellers who love to explore the world. It allows you to venture on expeditions with peace of mind, safe in the knowledge that you will be protected against any mishaps. Based on your needs and your quest for adrenaline, ERGO backpacker insurance gives you the chance to choose from three different levels of cover (element, protect, and optimum). No matter which one you opt for, they all offer cover for medical expenses, cancellations, personal accidents, and personal possessions.
Every travel insurance provider presents its own policies and offerings. If you want extra protection for your upcoming holiday, ERGO travel insurance has an array of extras you can choose from.
If you need them, ERGO offers cover for the following:
Winter sports – If you plan to make full use of your ski equipment or go snowboarding, ERGO’s winter sports policy may be exactly what you’re looking for. It will protect you against anything that could go wrong on the piste. What’s more, it is divided into three different levels of cover (Rookie, Adventurer, and Pro). Based on your skills and the intensity of your activities, you will be able to determine which one might best suit your holiday plans.
Cycling and triathlons – Do you love cycling? If you plan to hop on a bike when on holiday, ERGO’s bike & triathlon cover could help you enjoy your rides abroad with much-needed peace of mind. This type of policy offers you cover for any bike theft, loss, or damage, as well as for other needs that a cyclist may have.
Pre-existing medical conditions – If you have a pre-existing medical condition, from asthma to diabetes, ERGO offers cover for any issues that may occur on your holiday due to your illness. This can give you all-important reassurance and make sure you’re supported if you require medical attention abroad, need to cut your trip short, or give up your vacation altogether.
To find out which countries are covered by your ERGO policy, check our standard policy wording for details. Some destinations may be excluded if they’re considered too dangerous to travel to. We don’t provide cover for areas affected by war, civil unrest, or where the Foreign, Commonwealth & Development Office (FCDO) advises against all or all but essential travel. You can check the latest FCDO travel advice at www.gov.uk/foreign-travel-advice.
What do I do if I need to reschedule or postpone my trip?
If you have been given different dates to travel by your airline and/or accommodation provider, please contact our customer service team on 01403 788 513 or email: contact@ergo-travel.co.uk. We’ll be able to assist you by updating your policy. Don’t forget, any change on your policy may result in a change of premium.
All our insurance providers are authorised and regulated by the Financial Conduct Authority (FCA).
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