According to MoneySuperMarket data, accurate as of January 2020
How do I claim for cancellation on travel insurance?
The claims process might differ slightly between insurers, but in general you’ll the following to make a claim for cancellation:
- Receipts or invoices for the original bookings and subsequent cancellations
- Travel documents that show when and where you’re going
- A signed medical note from your GP if you’re claiming due to illness or injury
- A signed copy of the death certificate if you had to cancel your trip because of a bereavement
- Any other kind of evidence that you had to cancel – for example, a letter stating you must attend jury duty
The number you’ll need to call to make a claim should be on your policy documents, and you should have these or your policy number to hand so your claim can be processes as quickly as possible.
How to cancel your holiday
If you booked through a travel agent you can normally contact them and ask to cancel your trip – including all flights, accommodation and excursions. If you booked online or through a comparison site you may have to call the airline and hotel you booked with and cancel each separately.
They might be able to offer you a full or partial refund, but if not you can claim on your cancellation policy.
How much notice do I need to give before cancelling my holiday and claiming?
You’ll be able to cancel your holiday and claim at any point before you leave, as well as being able to claim for curtailment if you need to return home during your trip.
What if my airline company cancels my travel plans?
If your airline company cancelled your flights you likely won’t be able to claim on your travel insurance, however you should receive compensation from the airline company instead.
Compare travel insurance with MoneySuperMarket
If you’re looking for affordable cover for your holiday, comparing policies with MoneySuperMarket is a quick and easy way to find the right travel insurance deal. Just tell us a bit about yourself, where you’re going and for how long, and we’ll search the market for policies that match your needs.
You’ll be able to compare travel insurance deals from a range of providers, by the overall cost, the excess you’ll need to pay for a claim, and the coverage you’ll get with the policy. Once you’ve found the deal you want, just click through to the provider’s website to finalise your deal.
As with any insurance policy you should remember that the cheapest option isn’t always the best. We recommend looking for a deal that offers the right amount of cover you need for the lowest possible price, so you can avoid over-insuring yourself and paying more than you need to, as well as under-insuring and being left without protection.