Moving broadband to a new home
Everything to know about taking your broadband package with you
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Discover the best broadband you can get in Bristol
*Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.
Fibre/cable services at your postcode are subject to availability. You can confirm availability on the provider's website.
Some broadband providers may increase monthly prices each year during your contract. Please refer to individual broadband provider's terms and conditions before signing up.
With plenty of choice in providers and packages, Bristol has great broadband availability. If you live in the city, you’ll have the top pick of broadband plans – whether that’s a no-frills, entry-level fibre deal or ultrafast gigabit full fibre bundled with TV and landline.
The speed and availability may vary depending on where you live in Bristol, of course. Nevertheless, those living in this area can shop around and compare broadband from a wide range of providers - including BT, Sky, Virgin Media, Plusnet, TalkTalk, and more.
Bristol is home to all types of broadband, from the most basic ADSL deal to the fastest full fibre connection.
Standard ADSL broadband is the most common and basic type of internet connection. It uses your copper phone wires to deliver internet to your home, with speeds averaging around 10-11Mbps.
Fibre optic broadband is just as widely available – and we’d hands-down recommend that over ADSL. It’s much faster and more reliable, as it uses fibre optic cables to deliver your home internet connection.
Fibre-to-the-cabinet (FTTC)– this uses fibre optic cables to connect the exchange to the nearest street cabinet to your home, before using copper phone wires between the cabinet and your home. Average speeds are superfast, usually between 36-68Mpbs
Fibre-to-the-premises (FTTP) – this uses fibre optic cables all the way between the exchange to your home, resulting in a quicker, more stable connection. Speeds usually range from 100Mbps all the way to 1,000Mbps (1Gbps) and above
There are three simple steps to compare broadband deals and switch providers
Ensure you're no longer within the minimum terms of the contract length with your current broadband provider. You can find out by looking at your original contract, confirmation email, or by contacting their customer service.
We algorithmically sort broadband packages based on your location, the speed you'd get, and how much it costs.
Your new provider should contact your current provider and arrange the switch for you. And you'll receive letters and emails updating you on this.
Whether you're looking for cheap and cheerful or high-spec full fibre broadband, everyone's needs are different. Finding the best deal for you starts with understanding how you plan to use it or if bundling your services lower your monthly bill.
If you're still in your minimum term, you'd be subject to an early repayment charge if you ended your contract early.
If you're out of contract or approaching the end, you can switch without penality.
A tariff may offer everything you're looking for, but does it come to the right monthly price and offer good value for money? Shop around to find the right tariff at the best possible price.
Many providers offer tempting incentives, such as cashback or gift cards to new customers. These may help bring down the cost of an expensive broadband deal, although you should also consider whether these gifts are as important as factors such as speed and cost.
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Use our postcode checker to filter what's available in your local area
To compare broadband deals, we'll need your postcode.
It’s difficult to name the “best” internet provider in Bristol, as that largely depends on things like speed, monthly cost, contract length, and any extras – as well as what you can get at your address.
If we’re purely looking at speed, the fastest broadband in Bristol is supplied by Virgin Media. Otherwise, you can get superfast and ultrafast fibre broadband with any provider that uses BT’s Openreach network. This includes the likes of Sky, EE, Plusnet, TalkTalk, Vodafone, NOW, and BT.
Even if you live in a more rural part of Bristol, you may still be able to get ultrafast fibre from the likes of Hyperoptic, Gigaclear and Truespeed – all of which are specialist full fibre providers.
Again, that depends on where you live in/around Bristol, as well as the speed that suits your needs best. Generally speaking, Bristol has excellent broadband coverage, and ultrafast fibre broadband is widely available from a range of providers.
Wondering what speed you’re currently getting? Use our broadband speed test to see your home broadband speed – that way, you can check if you’re getting the advertised speeds, and decide whether you need a faster broadband package.