
Kim Staples is a senior writer and home services expert, helping to clarify the world of broadband, mobiles, and energy for consumers since 2015.
Kim specialises in doing the hard work of breaking down complex industry jargon so you don’t have to – and can just enjoy saving money.
Find out everything you need to know about British Gas boiler cover and HomeCare, what’s included, and how it compares to the rest of the market.
It’s a sticky question: if you want a broadband connection in the UK, are you required to take a phone line with it too? The answer is a little bit complicated.
If you’re looking for straightforward, uncomplicated boiler cover from a small provider that boasts satisfied customers, Hometree could be the one for you.
Boiler cover can save you a headache if the boiler in your buy-to-let property breaks down – here’s what you should know
If your boiler breaks down, the last thing you need is the threat of a huge repair bill.
Is bigger better? If you want a phone with lots of screen space for gaming, watching videos, or taking care of complicated tasks, then it just might be.
Anti-Apple? iPhone-phobic? If you’re after a smartphone that isn’t an iPhone, you’ll want an Android.
To get a landline and a broadband connection hooked up, all you need is a phone line. But what if your home doesn’t have one?
The Samsung Galaxy S series has consistently offered some of the best smartphones on the market ever since its launch. So how does 2022’s Galaxy S22 shape up?
So you’re shopping for a new smartphone. You want an Apple iPhone. But then comes the big question: which one should you get? To help you decide, here’s your guide to the best iPhones right now – whatever you need from your smartphone.
Virgin Media does the lot. It’s a powerhouse of widely available super-fast broadband – and to seal the deal, you can bundle your broadband with calls, lots of TV, and even mobile plans. So is it worth getting? Let’s take a look at the details and find out.
If you’re out in the sticks and struggling to get online, there may be a sky-high solution...
With an unlocked mobile phone, you can swap out the SIM card and use it with whatever network you like. But first, let’s find out whether your phone is locked or unlocked.
Whether you’re in the market for a phone with a massive high resolution screen, a little model you can fit in your top pocket, or something in between, there’s an iPhone for you.
They may be similar in size, and released in the same year, but the iPhone 12 mini and iPhone SE (2020) are different in just about every other way. So which is best? Read on, and we’ll crown a winner in the battle of the small phones.
Experiencing problems with your Zen broadband service? Here’s how to find a solution, contact the provider, and get your issue resolved – and what to do next if all else fails.
Switching your broadband provider at the end of your deal is often the smart choice, especially if you want to take advantage of competitive pricing and enticements such as vouchers and free subscriptions for music and video streaming services.
Experiencing problems with your Hyperoptic broadband and phone service? Here’s how to find a solution, contact the provider, and get your issue resolved – and who to contact next if all else fails.
Virgin is already renowned for its top-notch broadband and TV offering - but how does its mobile arm shape up? Read on for our full review of Virgin Mobile.
Select areas of London are lucky enough to get blisteringly fast broadband from Community Fibre. With download speeds up to 3Gbps, it’s some of the fastest in the country – but is it any good? Here’s our full review of Community Fibre broadband.
Between annual price rises and out-of-contract costs, BT customers tend to see a few price rises in their time with the provider. If you’ve been affected, read on and we’ll look at the hows and whys of price rises, and what your consumer rights are.
Every now and then, you may find your broadband or TV bill has gone up. If that’s happened to you lately with Virgin Media, here’s what you need to know.
Virgin Media’s network of cables brings lickety-split broadband and comprehensive telly packages to millions of UK homes – but it still isn’t available everywhere just yet. Find out if you can get it where you are, using our simple tool.
Thinking of switching from your current broadband provider to BT? Here’s what you can expect from the switchover process.
18-month broadband deals hit that sweet spot. They’re neither too long nor too expensive. Read on and find out what you can expect from an 18-month contract, and how to find the best one for your household.
The internet is for all, and as an older person you have a few options to enjoy it at a lower cost. Whether you’re choosing a new provider, helping a relative get online, or just seeing what you can cadge as an over-65, here’s all you need to know.
As BT’s younger sibling, EE offers broadband and home phone deals, with a spot of TV if you like. Let’s take a look at its broadband and phone bundles.
It’s a budget baby of BT, with some attractive benefits for existing EE mobile customers. But is EE broadband worth getting? Let’s dig in and find out.