Plusnet is billed as a value provider, with good speeds, good prices and great customer service. We take a close look at why its so highly rated…
Our Plusnet broadband and phone deals
*Average speeds are based on the download speeds of at least 50% of customers at peak time(8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.
Why choose a Plusnet broadband and phone package?
That means you can use the internet as much as you like without worrying about excess charges and can rest assured that Plusnet will never deliberately slow down your service at peak times.
Plusnet also stands out for its highly rated customer support. And as well as picking up a number of awards over the years, the Sheffield-based provider consistently comes top in the telecoms regulator Ofcom’s customer service rankings.
Shopping vouchers and other freebies are sometimes on offer with time-limited promotions.
And like other broadband providers that use the Openreach network, switching to Plusnet is easy, with almost all households able to install the service themselves.
Line rental is included in the price, with pay as you go calls as standard. So you’ll only pay for the calls you make.
If you’re likely to use your landline to make a lot of calls, however, you can add call packages to your bundle, including evening and weekend calls, anytime calls or anytime international calls.
Other selling points for Plusnet include free Safeguard online security software, money-off your bill when you recommend a friend and the option to add BT Sport for an extra monthly charge.
Can I get Plusnet broadband and phone deals in my area?
Plusnet uses the nationwide Openreach network, which covers nearly 32 million UK households. So there’s an excellent chance you’ll be able to get Plusnet broadband at your address.
To find out for sure, though, your best bet is to pop your postcode in our availability checker and we’ll show you exactly which providers and packages are on offer where you live.
What other broadband packages does Plusnet offer?
Plusnet’s range of services and packages is fairly limited compared to some rival providers, especially the likes of BT, Sky and Virgin Media.
For instance, it no longer offers TV, broadband and phone packages to new customers. Although you can still add TV if you’re an existing Plusnet broadband customer.
You can also add on BT Sport for an extra charge, but you’ll be restricted to watching it on a games console or on a phone via the BT Sport app. You can also access BT Sport by logging into the BT Sport website.
What speeds will I get with Plusnet broadband?
- Unlimited Broadband: Plusnet’s ADSL service offers average speeds of 10Mbps
- Unlimited Fibre: Entry-level fibre broadband with average speeds of 36Mbps
- Unlimited Fibre Extra: Top-of-the-range fibre service with average speeds of 66Mbps
How much is a Plusnet broadband and phone package?
Plusnet’s broadband and phone bundles are among the cheapest around, with prices that come in well under BT, Sky, EE and Virgin Media.
It’s also broadly in line with other budget-friendly providers, such as TalkTalk and Shell Energy.