Utility Warehouse

Who are Utility Warehouse?

Published on

Read more about Utility Warehouse, including its tariffs and contact details

Woman pouring a kettle

Ready to compare?

Utility Warehouse is a gas and electricity provider and is part of Telecoms Plus, a UK-based multi-utility business.

Customers can join Utility Warehouse’s discount club where incentives include free energy saving LED light bulbs with free expert installation (subject to taking out multiple services from the company).

Utility Warehouse also offers phone, broadband and mobile deals.

What tariffs does Utility Warehouse offer?

Tariff name

Tariff type*

Average bill value**

Exit fees***

Double Gold Fixed 15

 

Dual Fuel – Fixed

£1,025

£25/Fuel

Double Gold

 

Dual Fuel – Variable

£1,012

N/A

Value Prepay

 

Prepayment – Variable

£1,038

N/A

Gold Energy

 

Dual Fuel – Variable

£1,039

N/A

Value

 

Dual Fuel – Variable

£1,109

N/A

Tariff information correct as of 14th August 2017

*The range of gas and electricity tariffs includes standard variable rate, fixed rate, ‘green’ and prepayment deals. Click here to find out why we think fixed rate tariffs are worth checking out.

** The average bill is an average price of all 14 energy regions using the Ofgem medium usage of 3100kwh of electricity and 12500kwh of Gas, dual fuel and paying by monthly direct debit.

*** Exit fees are payable on some tariffs when you switch your energy provider before the end of your fixed term contract. Fees are typically £25 - £30 per fuel.

How can I contact Utility Warehouse?

Telephone: 0333 777 3 212. Lines are open 9am to 5.30pm Monday to Friday and
9am to 4.30pm on Saturdays. 

Or visit Utility Warehouse’s Twitter page. 

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.


Related energy suppliers