Who supplies energy to my home?
The easiest way to find out is to ask the previous owner, or the previous tenant or landlord if you are moving into rented accommodation. The letting or estate agent might also have the details.
In many cases, the previous owner or tenant will have told the energy firm of their impending move. If so, the current supplier will probably send a letter addressed to The Occupier with all the relevant information.
Pinpoint your gas supplier
If you are not having any luck, or if you have lived in the property for some time, then don’t worry. You can find out your gas supplier by searching your address on Find My Supplier, or by calling the Meter Point Administration Service on 0870 608 1524. They will also give you a Meter Point Reference Number (MPRN), which might be useful for future correspondence.
Contact your local electricity company
You will have to call one of 14 local distribution companies to find out your electricity supplier. The numbers are listed below, but if you are unsure of the region that serves your property, you should be able to look up the name in the phone book.
|Scotland North||0800 048 3516|
|Scotland South & Central||0845 270 9101|
|North East England||0800 668 877|
|North West England||0800 195 4141|
|Eastern England||0333 202 2021|
|Central & Southern England||0800 048 3516|
|South West England||0800 678 3105|
|South East England||0333 202 2023|
|London||0800 028 0247|
|Yorkshire||0800 375 675|
|Merseyside and North Wales||0330 101 0400|
|South Wales & Midlands||0800 096 3080|
Read the meter
It’s a good idea to give up-to-date meter readings to your supplier. You also need to know the energy plan or tariff, so you can work out if you can save money by switching.
You can either ask your supplier for the tariff name, or you can wait until you receive your first bill, which should display the relevant information.
You might also want to find out the typical energy consumption of the property as this will help you search for a better deal on our comparison website.
How to save by switching
Many energy firms automatically put you onto a standard plan when you move house. But standard variable tariffs are often the most expensive, so you should act swiftly to make the most of any savings.
Don't forget that running a free energy quote can help you find a good deal on your energy.
Our guide on switching explains just how easy it is to change energy providers.
Can I compare energy prices if I am on a prepayment meter?
If you use a prepayment meter, you can still compare energy prices and potentially switch to another cheaper prepayment deal.
If you are on a prepayment meter, you could switch to a fixed-rate deal and save.
You can compare your current prepayment tariff to alternative tariff options using our energy comparison tool.