Lifetime Cover
No time limit restrictions
Defaqto is an leading independent reviewer of financial products. Five stars is for 'an excellent product with a comprehensive range of features and benefits'.
Over 80 years of experience in the insurance industry
More than 20 products to choose from
A UK-based claims department

Holiday cancellation cover if your pet needs life-saving surgery
Cost of accidental damage to another person’s property
Cover for the price you paid if your pet passes away
Boarding kennel fees in case you are hospitalised
The Insurance Emporium offers 4 types of insurance.
No time limit restrictions
Cover up to a set limit per condition
Cover for a set time per condition
For accidental injuries only
Get in touch with The Insurance Emporium by phone (Customer Contact): 03300 244 005 - You can also request a call back from their website
There is no general customer service email but you can contact The Insurance Emporium for claims on claims@emporium.co.uk
Access the My Emporium customer portal to manage your policy, renew, get documents, make changes, or submit claims
You can do this online or you can call them on 03300 244 006. If you would prefer you can email claims@emporium.co.uk
This could include your bill from the vet and any evidence you have of the procedures you are claiming for
If your claim is successful (most are), you will generally receive confirmation within 24 hours.
All our insurance providers are authorised and regulated by the Financial Conduct Authority (FCA).
We're also the UK's most recommended price comparison website
Save £££ on your pet insurance. Plus, we price match and will give you £20 if you find a cheaper deal
Buy through us and get up to £10
MoneySuperMarket has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
The Insurance Emporium offer a range of insurance, from cover for caravans to weddings and more. They have a dedicated focus on pets and offer tailored cat insurance and dog insurance, including senior cat and senior dog insurance.
They also make a “planet-friendly pledge”, which includes recycling, going paperless and other pro environmental initiatives, as well as working with a number of UK charities.
The Insurance Emporium is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
The Insurance Emporium are a UK based service that offers a wide range of flexible, niche policies. They pride themselves on affordability and specialist knowledge.
Yes The Insurance Emporium offer add-ons including dental, travel and theft of pet.
At MoneySuperMarket, we want to give you clear, accurate and trustworthy information so you can make confident financial decisions for your circumstances.
Every page on our website goes through a careful editorial process before it is published. It’s written or reviewed by one of our experienced experts, checked for accuracy, and updated regularly to reflect the latest information.
We do use AI tools to support our research and drafting, but a human editor is always in the loop to review, fact-check and approve everything before it’s published, so you can trust that what you’re reading is both reliable and up to date.
You can read more in our editorial guidelines.
We get paid by the companies we work with, but the payment we get doesn’t have any bearing on the information we provide. We get paid in different ways, depending on the type of product or service you buy through us. Our goal is to search deals from as wide a range of companies as possible, but we only show results from our partner providers.
Our comparison service is, and will always be, free to use.
One of the best ways to get the lowest prices and best deals is to compare quotes from different companies. We do the work for you, comparing quotes side-by-side and giving you all the information you need so you can choose the right deal for your needs and your wallet.
We don’t give recommendations or financial advice, but we give you clear information so you can choose financial products that suit your circumstances.
No, not every company can be included in our service. This is because some companies don’t want their products included on comparison sites, and some decide that they would rather not pay a fee. There are also a few smaller providers who can struggle to cope with the volume of customers that can find their products if they appear on MoneySuperMarket.
Our goal is to search deals from as wide a range of companies as possible so that you can choose the deal that suits you.
Yes, you can earn SuperSaveClub rewards when you buy pet insurance through MoneySuperMarket.
This includes:
Up to £10, which you can withdraw as a pre-paid Mastercard or a gift card for brands like Sainsbury's and Amazon.co.uk
Free Days Out pass (worth £180), which gives free entry to a range of UK attractions (you must download our app to get this)
Cashback of up to 10% when you spend at brands including eBay, Just Eat and Argos
To earn SuperSaveClub rewards on purchases you must:
Sign up to SuperSaveClub (it's free)
Be signed in to your account when you make the purchase
More information can be found on our SuperSaveClub homepage.
Yes, pet insurance is included in our Super Save Price Promise.
If you buy through us then find the same deal for less we will:
refund the difference
give you a gift card worth up to £20
Terms and conditions apply. More information can be found on our Price Promise page.
Reviewed on 9 Dec 2025 by
SuperSaveClub restrictions and T&Cs apply. Click here for details.
YouGov Survey 1st July 2024 to 30th June 2025. Net Recommend score derived from “Which of the following online service websites would you recommend to a friend or colleague, or tell them to avoid?” Base: Current Customers of (MoneySuperMarket n=18,382, Compare the Market n=16,802, Go.Compare n=10,162, Confused.com n=8,229, Uswitch n=528).
T&Cs apply to SuperSaveClub and Price Promise.
SuperSaveClub restrictions and T&Cs apply. Click here for details.
Defaqto is an leading independent reviewer of financial products. The Insurance Emporium has been awarded a Defaqto 5-star rating, indicating it is among the most comprehensive and feature-rich products available in the market
Individual insurance products from The Insurance Emporium will have different ratings.
Data from the Defaqto website. Data from August 2025.