Based in Preston, PFP Energy aims to keep their tariffs cheap, with easy-to-read bills and simple online accounts to make its customers’ lives easier.
Customers can submit regular meter readings to help calculate accurate bills each month, which means they won’t pay for energy which hasn’t been used, and also won’t underpay in times of high consumption.
PFP energy reviews
PFP Energy receive positive feedback from customers on BazaarVoice, with many of them having made the switch from other providers. Their star ratings and written reviews are based on how easy they found it to change supplier, as well as the customer service PFP provides and the tariffs they had on offer.
Reviews like these can offer a useful insight into how energy suppliers perform, straight from the customers themselves. This can help you make a more informed choice about what supplier you want to go to, so you can feel more confident in your decision.
How to contact PFP Energy
Telephone: 01772 395777
Monday to Friday - 9am-1pm and 1:45pm-4:45pm
Saturday and Sunday - Closed
Facebook: PFP Energy
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It takes just minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. You can run an energy price comparison here.
Our video guide below explains how hassle-free the switching process is.
Switch and save with Energy Monitor
Switching your energy supplier is quicker and easier with MoneySuperMarket’s Energy Monitor. We’ll let you know as soon as there’s a cheaper tariff available for you, so you can effortlessly switch and save money on your energy bill.
What happens if my energy supplier goes bust?
It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.
As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.
All UK energy suppliers are regulated by Ofgem.
In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.
Read our Q&A on this topic here.