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Who are British Gas?
British Gas is the UK's oldest gas and electricity provider. It supplies energy to around 11 million homes in the UK.
It is part of the Centrica Group and is one of the 'Big Six' energy suppliers.
British Gas is known as Scottish Gas in Scotland and Nwy Prydain in Wales.
The firm offers smart meters, including Hive, and boiler cover. Free electricity on Saturdays and Sundays form part of British Gas's new FreeTime smart meter tariff which launched this year.
Sainsbury's Energy has been in partnership with British Gas since 2011, and Sainsbury's energy customers are eligible for a combination of Nectar points and rewards.
What tariffs does British Gas offer?
| Tariff name | Tariff type* | Average bill value** |
Exit fees*** |
|---|---|---|---|
| HomeEnergy Capped Feb 2018 | Dual Fuel - Fixed | £1,044 | £20/Fuel |
| HomeEnergy FreeTime(Sat) | Dual Fuel - Fixed | £1,044 | £20/Fuel |
| HomeEnergy FreeTime(Sun) | Dual Fuel - Fixed | £1,044 | £20/Fuel |
| Standard | Dual Fuel - Variable | £1,044 | NA |
| HomeEnergy Fixed Mar 2019 | Dual Fuel - Fixed | £1,094 | £20/Fuel |
| Standard | Prepay - Variable | £1,102 | NA |
Tariff information correct as of 14 December 2016
*The range of gas and electricity tariffs includes standard variable rate, fixed rate, 'green' and prepayment deals. Click here to find out why we think fixed rate tariffs are worth checking out.
** The average bill is an average price of all 14 energy regions using the Ofgem medium usage of 3100kwh of electricity and 12500kwh of gas on a dual fuel (gas and electricity) tariff, paying by monthly direct debit. Prices correct at time of publishing.
***Exit fees are payable on some tariffs when you switch your energy provider before the end of your fixed term contract. Fees are typically £25 - £30 per fuel.
How can I contact British Gas?
Online enquiry form: https://www.britishgas.co.uk/Help_Advice/ContactUs/
Email: customerservice@britishgas.co.uk
Telephone:
Pay As You Go enquiries - 0800 048 0303
Moving home - 0800 048 0303
Home energy top up - 0800 107 0188
Lines are open from 8am to 8pm Monday to Friday and 8am to 6pm on Saturday.
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier Click here to run a price comparison.
Our video guide below explains how hassle-free the switching process is.
