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Co-operative Energy

Who are Co-operative Energy?

Learn about Co-Operative Energy's tariffs and contact details

By Mehdi Punjwani

Published: 07 January 2020

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Who are Co-op Energy?

Co-op Energy is part of the Midcounties Co-operative – the UK’s largest independent co-operative. It recently partnered with Octopus Energy, and is committed to offering customers fair energy prices with 100% renewable electricity.

Its Community Power Tariff is, at the time of writing, the UK’s only tariff powered by 100% community generated electricity, while its gas usage is fully carbon offset. Co-op Energy has an ethical and sustainability focus and members are awarded a share of profits based on accrued membership points. Points are gained through using the group's subsidiary businesses, including travel insurance, food and funeral care.

The Midcounties Co-operative created its strategic energy partnership with Octopus Energy in August 2019.

Co-operative energy reviews

Co-op Energy are highly rated by their customers on review site BazaarVoice, many of them having switched providers in order to save. While their tariffs were popular, customers also appreciated their helpful staff and customer service as well as how easy it was to make the change.

Reading reviews from customers can give you an insight into what it’s actually like to be with the provider, so you can know what to expect if you sign up with them.

How can I contact Co-operative Energy?

Telephone: 08081641088

(Mon-Fri: 9am-5pm)

Facebook: @cooperativeenergy

Twitter: @CoopEnergyHelp

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.


Switch and save with Energy Monitor

Switching your energy supplier is quicker and easier with MoneySuperMarket’s Energy Monitor. We’ll let you know as soon as there’s a cheaper tariff available for you, so you can effortlessly switch and save money on your energy bill.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.

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