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Bristol Energy

Who are Bristol Energy?

Find out how Bristol Energy's tariffs can help you save

By Mehdi Punjwani

Published: 27 November 2019

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Bristol Energy is a gas and electricity supplier owned by Bristol City Council. Established in 2016, it provides energy to around 10,000 households and businesses across the UK. 

It offers face-to-face customer service at its community ‘Hub’ centre in Bristol city centre.

The provider is trialling smart meters for 1,000 households and working with local community groups to tackle fuel poverty. It invests in local renewable generators to help boost the Bristol economy while enhancing its green credentials.

Cheap Bristol Energy tariffs

Bristol Energy tariffs are fairly priced, meaning they are not the cheapest on the UK energy market but they’re not the most expensive either.

Bristol Energy offers a variety of different tariffs, including 12-month or 25-month fixed price options, a variable tariff that rises and falls in line with wholesale energy prices and specialist green tariffs with 100% renewable electricity. 

Bristol Energy fixed price deals and tariffs 

Bristol Energy offers two fixed-rate tariffs – BE Super Green and BE Simply Green. 

The latter runs for 12 months, provides 100% green electricity and offsets 50% of your gas carbon usage. It’s Bristol Energy’s best value energy tariff. 

BE Super Green runs for 25 months, offers 100% green renewable electricity sourced from UK generators and offsets 100% of your gas usage. 

The tariff also lets you donate £20 towards one of Bristol Energy’s social or environmental projects. 

Both tariffs have no exit fee, which is quite rare for a fixed-rate tariff. 

It means you won’t be charged any exit fee should you wish to switch provider at any point during your contract. 

Bristol Energy variable tariff  

BE Standard Green is Bristol Energy’s standard variable tariff and is suitable for anyone who doesn’t want to be tied into a lengthy fixed contract and wants more control over their bills. 

But remember: variable rate tariffs fluctuate in line with wholesale energy market changes, so a surge in global energy prices can mean higher bills than expected. 

Conversely, if wholesale energy prices fall, you’ll be paying less.  

Like the BE Simply Green tariff, the Standard Green tariff providers 100% green electricity and offsets 50% of your gas usage.  

Bristol Energy Economy 7 and Economy 10 tariffs 

Economy 7 and Economy 10 tariffs provide cheaper electricity at certain times during the day.  

Off-peak hours differ between different providers and where you live but usually fall between 10pm and 8am. 

If you’ve got an Economy 7 meter, you will get cheaper energy for seven hours during the night and with an Economy 10 meter you get those seven hours plus three additional hours during the day.  

Bristol Energy dual fuel tariffs 

All Bristol Energy tariffs are available as dual fuel , so you can get your gas and electricity from a single supplier. 

This is often cheaper in the long run and makes it easier to manage your outgoings, as you just receive one bill from one provider.  

Bristol Energy tariffs for existing customers 

If you’re an existing customer and want to switch tariffs you can do so on your online account or via the handy app. 

If you login to your account, you can compare different deals and make sure you’re on the best one for you.  

Business energy with Bristol Energy 

Bristol Energy business customers have moved to Yü Energy. 

To find out how much you could save by switching business energy tariffs with MoneySuperMarket, give our energy experts a call on 0800 088 6986. 

Can I get gas-only and electricity-only tariffs from Bristol Energy? 

Yes, Bristol Energy tariffs are available as electricity-only or gas-only deals. You can also get them together as dual fuel tariffs. 

Who is Bristol Energy? 

Bristol Energy is a gas and electricity supplier that was originally founded by Bristol City Council in 2015. 

The supplier aims to reinvest its profits into the local community, helping to tackle social and environmental challenges faced by the people of Bristol. 

Financial constraints meant the company was purchased by Together Energy in 2020. 

However, the company has continued to operate under the Bristol Energy brand.

Bristol Energy customers' bills, tariff, balance and terms and conditions will remain the same. 

Bristol Energy continues to invest in local renewable generators to help boost the local economy while enhancing its green credentials. 

Bristol energy reviews

Customers of Bristol Energy have given positive feedback on review site BazaarVoice, mentioning their helpful customer service, their user friendly facilities, and their competitive prices when giving star ratings and reviews.

Feedback from customers can be useful in showing you what you can expect from each provider, and reading them can help you make a more informed decision when making your choice.

How can I contact Bristol Energy?

Telephone: 0808 281 2222


Or visit Facebook or Twitter.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.




Switch and save with Energy Monitor

Switching your energy supplier is quicker and easier with MoneySuperMarket’s Energy Monitor

We’ll let you know as soon as there’s a cheaper tariff available for you, so you can effortlessly switch and save money on your energy bill.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. 

Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.


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