Bristol Energy

Who are Bristol Energy?

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Find out how Bristol Energy's tariffs can help you save

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Bristol Energy is a gas and electricity supplier owned by Bristol City Council. Established in 2016, it provides energy to around 10,000 households and businesses across the UK. 

It offers face-to-face customer service at its community ‘Hub’ centre in Bristol city centre.

The provider is trialling smart meters for 1,000 households and working with local community groups to tackle fuel poverty. It invests in local renewable generators to help boost the Bristol economy while enhancing its green credentials.  

What tariffs does Bristol Energy offer?

Tariff name

Tariff type*

Average bill value**

Exit fees***

1 Year Fix Issue 15


Dual Fuel – Fixed



My Green Plus 1 Year Fix Issue 3

Dual Fuel – Fixed



2 Year Fix Issue 2


Dual Fuel – Fixed



Bristol Energy Standard Prepayment

Prepayment  – Variable   



Standard Variable Tariff

Dual Fuel – Variable



Tariff information correct as of 14 August 2017

*The range of gas and electricity tariffs includes standard variable rate, fixed rate, ‘green’ and prepayment deals. Click here to find out why we think fixed rate tariffs are worth checking out.

** The average bill is an average price of all 14 energy regions using the Ofgem medium usage of 3100kwh of electricity and 12500kwh of Gas, dual fuel and paying by monthly direct debit.

*** Exit fees are payable on some tariffs when you switch your energy provider before the end of your fixed term contract. Fees are typically £25 - £30 per fuel.

How can I contact Bristol Energy?

Telephone: 0808 281 2222


Or visit Facebook or Twitter.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.

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