Bristol Energy

Who are Bristol Energy?

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Bristol Energy is a gas and electricity supplier owned by Bristol City Council. Established in 2016, it provides energy to around 10,000 households and businesses across the UK. 

It offers face-to-face customer service at its community ‘Hub’ centre in Bristol city centre.

The provider is trialling smart meters for 1,000 households and working with local community groups to tackle fuel poverty. It invests in local renewable generators to help boost the Bristol economy while enhancing its green credentials.

Bristol energy reviews

Customers of Bristol Energy have given positive feedback on review site BazaarVoice, mentioning their helpful customer service, their user friendly facilities, and their competitive prices when giving star ratings and reviews.

Feedback from customers can be useful in showing you what you can expect from each provider, and reading them can help you make a more informed decision when making your choice.

4.0/5
of our customers would buy again
Based on 11 reviews

How can I contact Bristol Energy?

Telephone: 0808 281 2222

Email: hello@bristol-energy.co.uk

Or visit Facebook or Twitter.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.


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