Planning to switch? Make sure it goes smoothly
Most energy switches are hassle-free and completed in under 21 days.
Here's how to make sure you're in the best shape to move to a money-saving deal.
Have a recent bill to hand
The information you need to get an energy quote can be found on your energy bill. If you have a recent bill to hand, you'll be able to answer the questions we need to ask.
If you don't have a bill to hand, we'll show you how to find the information you need.
Check your supplier
If you don't have a bill to hand or are moving into a new home, don't worry - you can still find out who your supplier is. To find out how, choose your fuel type by clicking on one of the buttons below.
Know what tariff you're on
To work out how much you can save, we need to know what you're paying at the moment - so we'll ask you for the name of your current supplier and your tariff (shown on your bill).
Tell us how much energy you use
If we know how much gas and electricity you use, or how much you typically spend on energy bills, we can give you a more accurate quote.
The figures you need are on your bill, but remember that you use more energy in the winter, so if possible look at more than one bill to get an average.
Know your meter
Your meter type makes a big difference. In addition to standard meters, there are Economy 7, Economy 10 and prepayment meters (pay as you go). If you have one of these, the details should be on your bill.
If your meter transmits your usage details direct to your supplier without you having to take readings, then you have a smart meter - we will also ask about this.
Nail the meter numbers
When you apply to switch, you'll be asked for
• Your 13-digit electicity Meter Point Administration Number (sometimes called your 'S' number or 'electricity supply' number) and
• Your six to 10-digit gas Meter Point Reference Number (sometimes called your 'M' number).
These are on your bill, or you can call your current supplier to get them.
Have you got your property details right?
Energy firms group properties into two main categories: residential and commercial. If you apply for a residential tariff but the records show your address as being in commercial use, your application might be rejected.
If you think this could apply to you, perhaps because your home has recently been converted from a commercial premises, then contact your current supplier and ask them to update the records (this can take up to 30 days).
Ready to switch?
Now you've got everything you need for a smooth energy switch, it's time to get started.
Want to know more?
Get more tips on comparing energy tariffs.