Truespeed review 2025

Is Truespeed broadband any good in 2025?

Truespeed is a very different proposition to other broadband providers. Its aim is to deliver fast internet access to rural locations in the South West of England, as its founders were tired of the poor access afforded to more isolated communities.

With fibre-to-the-premises (FTTP) tech, it can offer a dedicated connection right into your home, without the need for older, slower copper wires. There's a variety of broadband speeds available, depending on your needs and budget.

With a free landline as standard, there’s the option to add call packages.

Read our Truespeed broadband review to get the complete picture.

Truespeed broadband review: Cost

Truespeed offers four different broadband packages, each rising in price depending on their speed.

At the time of writing, there are four plans:

• Truespeed 150 – £25 a month with speeds of 150Mbps

• Truespeed 300 – £29 a month with speeds of 300Mbps

• Truespeed 600 – £32 a month with speeds of 600Mbps

• Truespeed 900 – £39 a month (was £49) with speeds of 900Mbps

There are no upfront or installation fees. All contracts are 12 months, which is shorter than the norm of 18 or 24-month broadband plans.

Bear in mind that all plans are subject to a fairly high price hike once the 12-month minimum term is up.

Truespeed broadband review: Speed

With its FTTP service, Truespeed is able to offer extremely fast speeds for all its packages. Average speeds range between 150Mbps and 900Mbps.

While major broadband providers are all now offering similar speeds, Truespeed stands out for offering guaranteed symmetrical upload and download speeds. This means both the upload and download speeds are the same, which is pretty impressive – usually upload speeds are slower.

Even the basic 150Mbps service is good for streaming and online gaming. But if you’ve got a large household, one of the larger packages might be best.

Either way, you’re getting broadband that’s a cut above the rest when it comes to speed.

Truespeed broadband review: Data limits, fair usage and traffic management

Truespeed does not limit data, impose a fair usage policy or manage traffic. However, it does say that it may contact you if it feels your usage is impacting other users.

Truespeed broadband review: Router

Truespeed sends out a free router to all its customers.

Truespeed have launched their new Wi-Fi 7 router, providing their most powerful Wi-Fi ever. The Truespeed Hub 7 is provided for free with all their packages. It provides speeds four times faster than Wi-Fi 6, and has twice the bandwidth so you can connect more devices.

If you live in a larger property, you can add additional units to boost your Wi-Fi.

Truespeed broadband review: Home phone

Truespeed offers free landline access as standard with all its packages. You'll automatically be put on 'pay as you talk', in which you'll only pay for any calls you make.

It’s then up to you to choose if you want to buy a more comprehensive home phone package.

It has a couple of options: unlimited evening and weekend calls to UK landlines for £2.99 a month, or £6.99 for an anytime deal. There are also a few bolt-ons for making calls to mobiles or international numbers, starting from £4.99 per month, as well as add-on calling features including voicemail.

Truespeed broadband review: TV

Truespeed does not offer TV packages. But its fast speeds are great for streaming, so if you have the likes of Netflix and Prime Video you can be sure of fast loading times.

Truespeed broadband review: Extras

Truespeed does not offer extras like Sky, BT or EE. However, you can sometimes score an Amazon voucher when you compare Truespeed prices and buy with MoneySuperMarket.

Call time extras are good value, but you won’t find cheap access to Apple Music, Spotify or Disney+ here. Just the internet at lightning speeds.

Truespeed broadband review: Reliability and customer service

Truespeed makes a big play about its guaranteed upload and download speeds.

While its small size means it doesn’t show up in Ofcom reports, online reviews are favourable. Truespeed are currently rated 'Excellent' on Trustpilot with 4.8 stars from over 3,200 reviews (correct in September 2025).

Its customer service team is based in Bath, with a direct line to help with queries.

Pros and Cons of choosing Truespeed broadband

Pros

• Perfect if you live in a rural area in South West England

• Rapid fibre speeds, with symmetrical upload and download speeds

• Shorter-term 12-month contracts

• No one-off set-up or installation fees

Cons

• Can be more expensive than other providers

• Little in the way of free gifts or extras

Compare Truespeed broadband against other providers

Truespeed vs Vodafone

Truespeed easily matches Vodafone when it comes to speed. However, we love Vodafone’s router and the fact it can be easily managed via a great app and web interface, something Truespeed doesn’t offer.

Truespeed vs Sky

Truespeed’s ace guaranteed speeds are as good, if not better, than Sky’s. And this does at least mean you can watch Sky’s shows via Now TV. However, if you want an all-in-one TV package, Sky is a better bet.

Truespeed vs BT

Truespeed matches BT for speed and its call service is good too, especially as the landline comes free when you sign up.

BT has a wider range of landline options, so may be better for those who make lots of calls from home.

Truespeed vs Virgin Media

Virgin Media’s speeds surpass Truespeed's, as it's the fastest broadband provider in the UK. But as they’re limited to more urban locations, Truespeed is a great alternative if you live in the right area (i.e. the South West of England).