Lifetime Cover
No time limit restrictions
Defaqto is an leading independent reviewer of financial products. Five stars is for 'an excellent product with a comprehensive range of features and benefits'.
Lifetime cover with flexible vet fee limits
Access to vets and ver nurses
Direct vet payments & easy online claims
High claims pay-out rate

Pet Protect was founded in 1983
One of the few UK insurers dedicated exclusively to pets
They offer a variety of cover options including additional practical benefits
Pet Protect had a strong reputation for customer care
Pet Protect offers 4 types of insurance.
No time limit restrictions
Cover up to a set limit per condition
Cover for a set time per condition
For accidental injuries only
Main customer service line: 0345 602 4797, available Monday–Friday, 9:00 am to 5:30 pm.
Use the “Contact Us” page on the Pet Protect website to access a live chat or submit your question via an online contact form
You can contact Pet Protect directly via email: enquiries@petprotect.co.uk
The recommended way is to log in to you Pet Protect portal and submit your claim digitally. If you would prefer to email then send your completed claim form to claims@petprotect.co.uk or call 0345 602 4797
This could include your bill from the vet and any evidence you have of the procedures you are claiming for
If your claim is successful (most are), you will generally receive confirmation within 24 hours.
All our insurance providers are authorised and regulated by the Financial Conduct Authority (FCA).
We're also the UK's most recommended price comparison website
Save £££ on your pet insurance. Plus, we price match and will give you £20 if you find a cheaper deal
Buy through us and get up to £10
MoneySuperMarket has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Pet Protect launched in 1983, with the aim to help customers meet the cost of expensive treatments for their pets.
Pet Protect insurance policies allow you and your vet to choose the most appropriate plan for your dog or cat’s treatment and cover expensive procedures such as hydrotherapy, acupuncture and homoeopathic medicine when recommended by your vet. The policies also cover some of the costs of pet nutrition should your pet be prescribed a clinic diet regime.
Before you start a claim, please ensure you have all the necessary details to hand and upload the correct documents including all treatment invoices and full medical history.
The easiest way to make a claim with Pet Protect is to complete the online claim form and ensure that it is completed and signed by the named policy holder as well as your veterinary surgeon before it is submitted. This will ensure you claim is processed as timely as possible.
Here are some further details about the different policies offered by Pet Protect:
If you need any advice about your policy, your pet’s health or making a claim you can call Pet Protect’s experienced call centre to help you
24/7 pet care advice service can be used by customers who have an active Pet Protect pet insurance policy
Get the right pet insurance tailor made specifically for your pet, so your dog or cat gets the cover they need and deserve
Enjoy free round the clock virtual vet support when you buy a policy with Pet Protect
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One of the best ways to get the lowest prices and best deals is to compare quotes from different companies. We do the work for you, comparing quotes side-by-side and giving you all the information you need so you can choose the right deal for your needs and your wallet.
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Our goal is to search deals from as wide a range of companies as possible so that you can choose the deal that suits you.
Yes, you can earn SuperSaveClub rewards when you buy pet insurance through MoneySuperMarket.
This includes:
Up to £10, which you can withdraw as a pre-paid Mastercard or a gift card for brands like Sainsbury's and Amazon.co.uk
Free Days Out pass (worth £180), which gives free entry to a range of UK attractions (you must download our app to get this)
Cashback of up to 10% when you spend at brands including eBay, Just Eat and Argos
To earn SuperSaveClub rewards on purchases you must:
Sign up to SuperSaveClub (it's free)
Be signed in to your account when you make the purchase
More information can be found on our SuperSaveClub homepage.
Yes, pet insurance is included in our Super Save Price Promise.
If you buy through us then find the same deal for less we will:
refund the difference
give you a gift card worth up to £20
Terms and conditions apply. More information can be found on our Price Promise page.
Reviewed on 9 Dec 2025 by
SuperSaveClub restrictions and T&Cs apply. Click here for details.
YouGov Survey 1st July 2024 to 30th June 2025. Net Recommend score derived from “Which of the following online service websites would you recommend to a friend or colleague, or tell them to avoid?” Base: Current Customers of (MoneySuperMarket n=18,382, Compare the Market n=16,802, Go.Compare n=10,162, Confused.com n=8,229, Uswitch n=528).
T&Cs apply to SuperSaveClub and Price Promise.
SuperSaveClub restrictions and T&Cs apply. Click here for details.
Defaqto is an leading independent reviewer of financial products. Pet Protect has been awarded a Defaqto 5-star rating, indicating it is among the most comprehensive and feature-rich products available in the market
Individual insurance products from Pet Protect will have different ratings.
Data from the Defaqto website. Data from August 2025.