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Pet Protect pet insurance

Compare pet insurance with Pet Protect

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Defaqto rating (pet insurance)
⭐⭐⭐⭐⭐ ^

Defaqto is an leading independent reviewer of financial products. Five stars is for 'an excellent product with a comprehensive range of features and benefits'.

Key Benefits

  • Lifetime cover with flexible vet fee limits

  • Access to vets and ver nurses

  • Direct vet payments & easy online claims

  • High claims pay-out rate

Pet Protect logo

More about Pet Protect

  • Pet Protect was founded in 1983

  • One of the few UK insurers dedicated exclusively to pets

  • They offer a variety of cover options including additional practical benefits

  • Pet Protect had a strong reputation for customer care

What types of pet insurance can I get with Pet Protect?

Pet Protect offers 4 types of insurance.

Example Pet Protect pet insurance quote

provider logo

Pet Protect

  • Monthly price

    £12.65

  • Cover type

    Lifetime

  • Vet excess

    £130 + 10%


Great for

  • Vet advice line
  • Emergency boarding fees
  • Lost or stolen cover

But be aware that

  • Legal advice not included
  • No cover for pre-existing conditions
  • Single claim per condition restrictions

How do I contact Pet Protect?

  • By Phone

    Main customer service line: 0345 602 4797, available Monday–Friday, 9:00 am to 5:30 pm.

  • Online account

    Use the “Contact Us” page on the Pet Protect website to access a live chat or submit your question via an online contact form

  • Email

    You can contact Pet Protect directly via email: enquiries@petprotect.co.uk

How do I make a claim with Pet Protect?

  • 1

    Contact Pet Protect

    The recommended way is to log in to you Pet Protect portal and submit your claim digitally. If you would prefer to email then send your completed claim form to claims@petprotect.co.uk or call 0345 602 4797

  • 2

    Provide evidence

    This could include your bill from the vet and any evidence you have of the procedures you are claiming for

  • 3

    Claim is accepted or rejected

    If your claim is successful (most are), you will generally receive confirmation within 24 hours.

🚩 If you believe your insurance claim was unfairly rejected, you can appeal to the Financial Ombudsman Service.

Why should I compare pet insurance quotes with MoneySuperMarket?

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    We're trusted

    All our insurance providers are authorised and regulated by the Financial Conduct Authority (FCA).

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    Rated 4.9/5 on Feefo

    We're also the UK's most recommended price comparison website^

Trusted Service Awards Winners

MoneySuperMarket has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.

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Frequently asked questions

Who are Pet Protect?

Pet Protect launched in 1983, with the aim to help customers meet the cost of expensive treatments for their pets.

Pet Protect insurance policies allow you and your vet to choose the most appropriate plan for your dog or cat’s treatment and cover expensive procedures such as hydrotherapy, acupuncture and homoeopathic medicine when recommended by your vet. The policies also cover some of the costs of pet nutrition should your pet be prescribed a clinic diet regime.


How to make a claim with Pet Protect

Before you start a claim, please ensure you have all the necessary details to hand and upload the correct documents including all treatment invoices and full medical history.

The easiest way to make a claim with Pet Protect is to complete the online claim form and ensure that it is completed and signed by the named policy holder as well as your veterinary surgeon before it is submitted. This will ensure you claim is processed as timely as possible.

Why take out pet insurance with Pet Protect

Here are some further details about the different policies offered by Pet Protect:

  • If you need any advice about your policy, your pet’s health or making a claim you can call Pet Protect’s experienced call centre to help you

  • 24/7 pet care advice service can be used by customers who have an active Pet Protect pet insurance policy

  • Get the right pet insurance tailor made specifically for your pet, so your dog or cat gets the cover they need and deserve

  • Enjoy free round the clock virtual vet support when you buy a policy with Pet Protect

How does MoneySuperMarket create and review the content on the website?

At MoneySuperMarket, we want to give you clear, accurate and trustworthy information so you can make confident financial decisions for your circumstances.

Every page on our website goes through a careful editorial process before it is published. It’s written or reviewed by one of our experienced experts, checked for accuracy, and updated regularly to reflect the latest information.

We do use AI tools to support our research and drafting, but a human editor is always in the loop to review, fact-check and approve everything before it’s published, so you can trust that what you’re reading is both reliable and up to date.

You can read more in our editorial guidelines.

How does MoneySuperMarket make money?

We get paid by the companies we work with, but the payment we get doesn’t have any bearing on the information we provide. We get paid in different ways, depending on the type of product or service you buy through us. Our goal is to search deals from as wide a range of companies as possible, but we only show results from our partner providers.

Our comparison service is, and will always be, free to use.

You can find out more about how we make money here.

Why should I use a price comparison website?

One of the best ways to get the lowest prices and best deals is to compare quotes from different companies. We do the work for you, comparing quotes side-by-side and giving you all the information you need so you can choose the right deal for your needs and your wallet.

We don’t give recommendations or financial advice, but we give you clear information so you can choose financial products that suit your circumstances.

Does MoneySuperMarket work with all the providers on the market?

No, not every company can be included in our service. This is because some companies don’t want their products included on comparison sites, and some decide that they would rather not pay a fee. There are also a few smaller providers who can struggle to cope with the volume of customers that can find their products if they appear on MoneySuperMarket.

Our goal is to search deals from as wide a range of companies as possible so that you can choose the deal that suits you.

Is pet insurance eligible for SuperSaveClub and rewards?

Yes, you can earn SuperSaveClub rewards when you buy pet insurance through MoneySuperMarket.

This includes:

  • Up to £10, which you can withdraw as a pre-paid Mastercard or a gift card for brands like Sainsbury's and Amazon.co.uk

  • Free Days Out pass (worth £180), which gives free entry to a range of UK attractions (you must download our app to get this)

  • Cashback of up to 10% when you spend at brands including eBay, Just Eat and Argos

To earn SuperSaveClub rewards on purchases you must:

  1. Sign up to SuperSaveClub (it's free)

  2. Be signed in to your account when you make the purchase

More information can be found on our SuperSaveClub homepage.

Is pet insurance eligible for Price Promise?

Yes, pet insurance is included in our Super Save Price Promise.

If you buy through us then find the same deal for less we will:

  • refund the difference

  • give you a gift card worth up to £20

Terms and conditions apply. More information can be found on our Price Promise page.

Reviewed on 9 Dec 2025 by

SuperSaveClub restrictions and T&Cs apply. Click here for details.

YouGov Survey 1st July 2024 to 30th June 2025. Net Recommend score derived from “Which of the following online service websites would you recommend to a friend or colleague, or tell them to avoid?” Base: Current Customers of (MoneySuperMarket n=18,382, Compare the Market n=16,802, Go.Compare n=10,162, Confused.com n=8,229, Uswitch n=528).

SuperSaveClub restrictions and T&Cs apply. Click here for details.

Defaqto is an leading independent reviewer of financial products. Pet Protect has been awarded a Defaqto 5-star rating, indicating it is among the most comprehensive and feature-rich products available in the market

Individual insurance products from Pet Protect will have different ratings.

Data from the Defaqto website. Data from August 2025.