So Energy is a London-based supplier of gas and electricity.
It has a ‘Low Price Guarantee’ which promises that its fixed rate tariff (for both single rate meters and two-rate Economy 7 meters) will be in the cheapest 10% off all tariffs on the market (based on Ofgem data on medium usage for a dual fuel customers).
How can I contact So Energy?
Telephone: 0330 111 5050. Lines are open 9am to 5pm Monday to Friday.
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.
Our video guide below explains how hassle-free the switching process is.
What happens if my energy supplier goes bust?
It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.
As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.
All UK energy suppliers are regulated by Ofgem.
In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.
Read our Q&A on this topic here.