Online banking accounts

Discover banks with internet banking

Keep track of your money 24 hours a day, 7 days a week with an online banking account. Use the bank’s secure website to manage your current account.

Online banking accounts - Order based on in-credit rate (AER) in descending order

 

Santander

123 Current Account

Customer service rating

Great (65%) Ok (29%) Poor (6%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Mobile App
  • Switching Service
  • Overdraft Facility
  • Cashback
Great for:
  • Monthly cashback on selected household bills
  • Monthly interest of 1.5% AER (variable) payable on your entire balance up to £20,000
But be aware that:
  • A £5 account fee will be taken from your account each month
  • You must pay in at least £500 each month and have at least two active Direct Debits
2016 SUPERS

Winner of the Best 'Loyalty’ Current Account Provider

B

Current Account

Customer service rating

Currently unrated

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Mobile App
  • Switching Service
  • Online Banking
  • Overdraft Facility
Great for:
  • If you go overdrawn you'll have 2 working days to bring your balance within the limit before being charged any fees
  • Earn interest of 0.75% AER with the linked B Instant Savings Account
But be aware that:
  • You need to have a compatible smartphone or tablet to manage this account
  • You must open a B Instant Savings Account when you open this account
  • You must be at least 16 years old to open this account, and at least 18 years old to apply online
first direct

1st Account

Customer service rating

Great (90%) Ok (7%) Poor (3%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Cashback
  • Online Banking
  • Mobile App
  • Standing Orders
Great for:
  • Get £125 cashback when you use the switching service to switch to this current account, for new customers only
  • You can also open a regular savings account and earn 5% AER
  • Get a £250 interest-free overdraft, subject to status
But be aware that:
  • You must be at least 18 years old to open this account
  • You must pay in at least £1,000 every month
Cashback

Receive £100 cashback when you switch your current account to first direct. T&Cs apply

M&S

Current Account

Customer service rating

Great (68%) Ok (19%) Poor (13%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Overdraft Facility
  • Direct Debits
  • Switching Service
  • Online Banking
Great for:
  • Switch to M&S and earn £50 on an M&S gift card plus £5 gift card top up per month for up to 24 months. See T&Cs
  • Access to the 5% AER high interest rate M&S Monthly Saver account. See T&Cs
  • First £100 overdraft is interest free with a £50 buffer if you go over the agreed overdraft limit. No monthly fee
But be aware that:
  • To qualify for the £50 gift card you must use the Current Account Switch Service and have two active direct debits
  • To qualify for a £5 monthly top up on your gift card you must have two active direct debits and a minimum monthly funding of £1,000
Switching Gift Card!

Earn up to £170 on an M&S gift card! Receive £50 when you switch and up to £120 when you stay! Conditions apply, see T&Cs

M&S

Premium Current Account

Customer service rating

Great (68%) Ok (19%) Poor (13%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Online Banking
  • Overdraft Facility
  • Direct Debits
  • Standing Orders
Great for:
  • Switch to M&S and earn £50 on an M&S gift card plus £5 gift card top up per month for up to 24 months. See T&Cs
  • M&S vouchers worth £222 every year (£127 worth of hot drinks vouchers, £40 vouchers for clothing and homeware, £45 for treats and delights and a £10 birthday treat)
  • Access to the 5% AER high interest rate M&S Monthly Saver account. See T&Cs
But be aware that:
  • £10 monthly fee
  • To qualify for the £50 gift card you must use the Current Account Switch Service and have two active direct debits. To qualify for a £5 monthly top up on your gift card you must have two active direct debits and a minimum monthly funding of £1,000
Switching Gift Card!

Earn up to £170 on an M&S gift card! Receive £50 when you switch and up to £120 when you stay! Conditions apply, see T&Cs

Customer service rating

Great (79%) Ok (17%) Poor (4%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Online Banking
  • Overdraft Facility
  • Standing Orders
  • Direct Debits
Great for:
  • Dedicated switching service to personally manage your account opening
But be aware that:
  • Overdrafts are subject to approval

Customer service rating

Great (43%) Ok (39%) Poor (18%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Online Banking
  • Mobile App
  • Switching Service
  • Direct Debits
Great for:
  • Award winning mobile banking - pay your contacts anytime

 

See more current accounts

Current accounts. Trust us to explain them simply

Guides

  

Online banking

Forget queues, paperwork and limited weekend opening hours – online banking does away with all of it, providing free and secure access to your bank accounts around the clock.

Whether you just want to check your balances, make a payment to someone or transfer money between accounts, you can do it all with just a few clicks at your own convenience.

It’s not surprising then that online banking has taken off in a big way. According to the Payments Council, more than 26 million people in the UK now use internet banking.

While banks and security companies have developed robust and sophisticated security practices, unfortunately there are still unscrupulous folk out there working just as hard to circumvent them – so you still need to be on your guard.

Benefits of online banking

Many of us are in work during weekdays, which means a trip to the bank involves either a rushed lunch after wasting our lunch breaks in a bank queue or spending our Saturday mornings in our local branch.

Thanks to internet banking, many of the simple tasks we used to have to go to the bank for can now be done at home using a computer. You can transfer cash to another account yourself, or check your transaction history on screen rather than having to queue up for a print-out.

In terms of security, we used to have to wait for our monthly statement to come in the post before we could spot any inaccuracies or suspicious activity on our accounts. With an online bank account, we can monitor them in (almost) real-time.

Also, most online banks allow you to search your transaction history, which is extremely useful if you run into a dispute over an allegedly unpaid bill because you’ll be able to prove it one way or another.

Some even have instant messaging services which allow you to chat with an advisor and get answers to your questions.

There are, in fact, very few things you can do in a physical branch that you can’t do with an internet bank account.

Banking safely

The banks do everything they can on their end to make sure you’re banking safely, but you need to do your part too.

As best practice, never follow a link to your bank from an email, as the email could be a ‘phishing’ scam. Instead type the web address directly into the address bar or use a search engine to find it.

If you are using a search engine, be sure to check the site you click through to has the correct URL and is definitely your bank. Cyber criminals sometimes create extremely convincing ‘spoof’ sites to get your log-in details. One thing they can’t fake, however, is the URL – so check it’s exactly right.

Once on the site, make sure there is a padlock symbol in the browser’s address bar indicating the page is secure. A padlock on the web page isn’t enough because that can easily be faked – instead look to the left or right of the web address.

Once you’re logged in, the web address should change from beginning with “http” to “https”, indicating a secure connection.

If your bank offers additional security software, such as NatWest’s Rapport, use it alongside your computer’s own security software for added protection.

If you do notice any unusual or inexplicable transactions in your online statement, contact your bank directly by phone and query or report it.

Don’t ever share your login details with anyone and if you use a shared computer for accessing your online bank accounts, don’t allow the browser remember your log-in credentials when prompted.

Finally, make sure you’re fully logged out before you leave your bank’s website.