Online banking accounts

Discover banks with internet banking

Keep track of your money 24 hours a day, 7 days a week with an online banking account. Use the bank’s secure website to manage your current account.

Online banking accounts - Order based on in-credit rate (AER) in descending order

 

Santander

123 Current Account

Customer service rating

Great (65%) Ok (29%) Poor (6%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Mobile App
  • Switching Service
  • Overdraft Facility
  • Cashback
Great for:
  • Earn interest of 1.5% AER (variable) on your balance up to £20,000
  • Earn cashback on selected household bills, as long as you pay by direct debit
But be aware that:
  • You'll have to pay a £5 monthly fee
  • You must pay in at least £500 every month
  • You must have at least two active direct debits from this account
2016 SUPERS

Winner of the Best 'Loyalty’ Current Account Provider

B

Current Account

Customer service rating

Currently unrated

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Mobile App
  • Switching Service
  • Online Banking
  • Overdraft Facility
Great for:
  • If you go overdrawn you'll have 2 working days to bring your balance within the limit before being charged any fees
  • Earn interest of 0.50% AER with the linked B Instant Savings Account
But be aware that:
  • You need to have a compatible smartphone or tablet to manage this account
  • You must open a B Instant Savings Account when you open this account
  • You must be at least 16 years old to open this account, and at least 18 years old to apply online

Customer service rating

Great (90%) Ok (7%) Poor (3%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Cashback
  • Online Banking
  • Mobile App
  • Standing Orders
Great for:
  • Get £100 cashback when you use the switching service to switch to this current account, for new customers only
  • You can also open a regular savings account and earn 5% AER
  • Get a £250 interest-free overdraft, subject to status
But be aware that:
  • You must be at least 18 years old to open this account
  • You must pay in at least £1,000 within the first 3 months of opening the account to qualify for the cashback reward
Cashback

Receive £100 cashback when you switch your current account to first direct. T&Cs apply.

M&S

Current Account

Customer service rating

Great (68%) Ok (19%) Poor (13%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Overdraft Facility
  • Direct Debits
  • Switching Service
  • Online Banking
Great for:
  • Get a £125 M&S gift card when you use the switching service to switch to this current account, plus £5 per month gift card top up for up to 12 months. T&Cs apply
  • You can also open an M&S Monthly Saver account and earn 5% AER
  • Get a £100 interest-free overdraft, with a £50 buffer if you go over your agreed limit, subject to status
But be aware that:
  • You must be at least 18 years old to open this account
  • To get the £125 gift card, you must use the current account switch service, and you must have at least two active direct debits from the account
  • To get the £5 monthly top up, you must pay in at least £1,000 every month, and you must have at least two active direct debits from the account
Switching Gift Card!

Earn up to £185 on an M&S gift card! Receive £125 when you switch and up to £60 when you stay! Conditions apply, see T&Cs

M&S

Premium Current Account

Customer service rating

Great (68%) Ok (19%) Poor (13%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Online Banking
  • Overdraft Facility
  • Direct Debits
  • Standing Orders
Great for:
  • Get a £125 M&S gift card when you use the switching service to switch to this current account, plus £5 per month gift card top up for up to 12 months. T&Cs apply
  • Get £222 in M&S vouchers every year (£127 to spend on hot drinks, £40 for clothing and homeware, £45 for treats and delights and a £10 birthday gift)
  • You can also open an M&S Monthly Saver account and earn 5% AER
But be aware that:
  • You'll have to pay a £10 monthly fee
  • To get the £125 gift card, you must use the current account switch service, and you must have at least two active direct debits from the account
  • To get the £5 monthly top up, you must pay in at least £1,000 every month, and you must have at least two active direct debits from the account
Switching Gift Card!

Earn up to £185 on an M&S gift card! Receive £125 when you switch and up to £60 when you stay! Conditions apply, see T&Cs

Customer service rating

Great (80%) Ok (17%) Poor (3%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Online Banking
  • Overdraft Facility
  • Standing Orders
  • Direct Debits
Great for:
  • Earn cashback on your shopping with Simply Rewards
  • Get an interest-free overdraft for 3 months, subject to status
But be aware that:
  • You must be at least 18 years old to open this account

Customer service rating

Great (43%) Ok (39%) Poor (18%)

Customer service ratings provided by users of

Overdraft rate (EAR)

Interest rate (AER)

 

on balances between and

on balances up to 

  • Online Banking
  • Mobile App
  • Switching Service
  • Direct Debits
Great for:
  • Get a £10 buffer on your arranged overdraft, so you won't be charged any fees or interest if you go overdrawn by £10
  • No need to pay in a minimum amount every month
But be aware that:
  • You must be at least 18 years old to open this account

 

See more current accounts

Current accounts. Trust us to explain them simply

Guides

  

Online banking

Forget queues, paperwork and limited weekend opening hours – online banking does away with all of it, providing free and secure access to your bank accounts around the clock.

Whether you just want to check your balances, make a payment to someone or transfer money between accounts, you can do it all with just a few clicks at your own convenience.

It’s not surprising then that online banking has taken off in a big way. According to the Payments Council, more than 26 million people in the UK now use internet banking.

While banks and security companies have developed robust and sophisticated security practices, unfortunately there are still unscrupulous folk out there working just as hard to circumvent them – so you still need to be on your guard.

Benefits of online banking

Many of us are in work during weekdays, which means a trip to the bank involves either a rushed lunch after wasting our lunch breaks in a bank queue or spending our Saturday mornings in our local branch.

Thanks to internet banking, many of the simple tasks we used to have to go to the bank for can now be done at home using a computer. You can transfer cash to another account yourself, or check your transaction history on screen rather than having to queue up for a print-out.

In terms of security, we used to have to wait for our monthly statement to come in the post before we could spot any inaccuracies or suspicious activity on our accounts. With an online bank account, we can monitor them in (almost) real-time.

Also, most online banks allow you to search your transaction history, which is extremely useful if you run into a dispute over an allegedly unpaid bill because you’ll be able to prove it one way or another.

Some even have instant messaging services which allow you to chat with an advisor and get answers to your questions.

There are, in fact, very few things you can do in a physical branch that you can’t do with an internet bank account.

Banking safely

The banks do everything they can on their end to make sure you’re banking safely, but you need to do your part too.

As best practice, never follow a link to your bank from an email, as the email could be a ‘phishing’ scam. Instead type the web address directly into the address bar or use a search engine to find it.

If you are using a search engine, be sure to check the site you click through to has the correct URL and is definitely your bank. Cyber criminals sometimes create extremely convincing ‘spoof’ sites to get your log-in details. One thing they can’t fake, however, is the URL – so check it’s exactly right.

Once on the site, make sure there is a padlock symbol in the browser’s address bar indicating the page is secure. A padlock on the web page isn’t enough because that can easily be faked – instead look to the left or right of the web address.

Once you’re logged in, the web address should change from beginning with “http” to “https”, indicating a secure connection.

If your bank offers additional security software, such as NatWest’s Rapport, use it alongside your computer’s own security software for added protection.

If you do notice any unusual or inexplicable transactions in your online statement, contact your bank directly by phone and query or report it.

Don’t ever share your login details with anyone and if you use a shared computer for accessing your online bank accounts, don’t allow the browser remember your log-in credentials when prompted.

Finally, make sure you’re fully logged out before you leave your bank’s website.