Skip to content

24/7 boiler cover

Article author's profile picture
Written by  Ashton Berkhauer
Updated: 10 Sep 2025

24/7 Home Rescue delivers great value boiler cover, with impressive customer satisfaction ensuring it has an edge on its rivals

Key takeaways

  • Comprehensive home care plans covers your boiler, heating, plumbing, electrics, home security, and pest control

  • With 24/7 boiler cover customers have access to unlimited callouts per year and a 24-hour helpline

  • Annual boiler servicing is included in all plans except for the Boiler Basic plan, which is crucial for ensuring your system’s longevity and efficiency

When the chill of winter sets in, the last thing any homeowner wants is a boiler breakdown. The comfort of a warm home is paramount, and this is where boiler cover plans come into play.

24/7 Home Rescue offers a variety of plans tailored to different needs and budgets, ensuring that you're never left in the cold. Let's delve into the details of what each plan offers and how they can bring you peace of mind.

Boiler cover options

Boiler Basic

For those seeking a straightforward solution to boiler breakdowns, the Boiler Basic plan is the entry-level choice. It's designed to be simple and affordable, providing essential coverage without the frills.

Boiler Care

If you're budget-conscious but appreciate the value of regular maintenance, Boiler Care might be your match. Priced the same as the Boiler Basic, this plan steps it up by including an annual service, keeping your boiler in tip-top shape.

Heating Care

Taking it a notch higher, Heating Care not only covers your boiler but also ensures your entire central heating system is protected. It's a more comprehensive option for those who want extended peace of mind.

Home Care

For the ultimate in home protection, Home Care is the most comprehensive plan. It extends beyond just your boiler and heating system to include plumbing, electrics, home security, and even pest control.

Service Quality That Shines

24/7 Home Rescue’s boiler cover is the real deal. That’s seen in its excellent TrustPilot reviews, with an average 4.6 rating from over 72,000 reviews. Customers have access to unlimited callouts per year and a 24-hour helpline, a godsend for those unexpected late-night emergencies.

The glowing reviews often highlight the prompt response and meticulous work of the engineers, underscoring the reliability of the service.

Coverage details to keep in mind

All plans from 24/7 Home Rescue come with a fundamental boiler cover. The Boiler Care plan adds an essential annual servicing, while Heating Care includes the whole central heating system. For those who want to cover all bases, Home Care extends to additional home emergencies.

Weighing the pros and cons

Before deciding on a boiler cover plan, it's crucial to consider the advantages and potential drawbacks.

Pros:

  • Round-the-clock helpline availability

  • Comprehensive services at great value

  • Strong positive feedback on service quality

Cons:

  • The basic plan's lack of annual servicing could be a concern for some homeowners

Beyond boiler cover: additional options

24/7 Home Rescue doesn't stop at boilers. They also offer appliance and car breakdown cover, providing a one-stop-shop for many of your emergency cover needs.

The claim process explained

It's important to note that there is a 14-day exclusion period for all boiler cover packages. During this time, claims can still be made but will incur an additional, non-refundable excess fee.

Detailed excess payment options (£0, £45, £75, or £95) allow customers to tailor their plan to their financial comfort zone, with the understanding that a lower excess means higher monthly payments.

Annual boiler servicing: the importance

Except for the Boiler Basic plan, annual boiler servicing is included, which is vital for maintaining your system's longevity and efficiency. Regular servicing can prevent unexpected breakdowns and ensure your boiler operates at peak performance.

Getting in touch with customer service

Making a claim is straightforward. You can do so via the website, app, or by calling the 24-hour helpline at 0345 0774 177. For other customer service inquiries, the number is 0345 3192 247.

Considering other providers

While 24/7 Home Rescue offers a robust selection of plans, it's always wise to compare with other providers. Companies like British Gas, Corgi, Scottish Power, EDF Energy, HomeServe, and Hometree also provide boiler cover services. Comparing options ensures you find the best deal for your specific needs.

How to get a quote

To see how 24/7 Home Rescue stacks up against the competition, you can enter your details on MoneySuperMarket to view quotes for Scottish Power boiler cover and more. As the temperatures plummet, investing in a reliable boiler cover plan becomes increasingly important.

Our other useful guides

For more information on boilers and energy, check out our additional guides:

As the winter winds blow and the frost sets in, the assurance of a warm, cozy home is invaluable. With 24/7 Home Rescue's boiler cover plans, you're not just purchasing a service; you're investing in the comfort and security of your home.

Whether it's the basic protection of the Boiler Basic or the all-encompassing peace of mind offered by Home Care, there's a plan that fits your life. Stay warm, stay safe, and let 24/7 Home Rescue handle the rest.


Author

Article author's profile picture

Ashton Berkhauer

General Manager • Commercial

Currently the General Manager for Home Services and Mortgages, Ashton observes the markets and, along with his team, strives to get the best possible solutions for consumers. The products within his...

Home & Utilities Expert
More about Ashton