Scottish Power was founded in Glasgow in 1901. It has been owned by Spanish utilities firm Iberdrola since 2006. It provides gas and electricity to over five million homes and businesses and is one of the ‘Big 6’ energy suppliers in the UK.
‘Connect’ smart meters, boiler cover and maintenance are also offered by Scottish Power.
Scottish power reviews
Scottish Power’s customers rate the supplier well on BazaarVoice, with a number of them switching over from other suppliers. They gave written reviews and star ratings based on their experience with Scottish Power, including their standard of customer service, their switching process, and the overall savings on offer.
Customer reviews are a good way to see other people’s experiences with different energy suppliers, so you can compare them based on real information about their services. This means you’ll be able to make a more informed choice, and therefore you can be more confident in the supplier you eventually choose.
How can I contact Scottish Power?
Online enquiry form: https://www.scottishpower.co.uk/customer-services/email.process
Telephone: 0800 027 0072. Lines are open from 8am to 10pm Monday to Friday and 8:30am to 6pm on Saturday.
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.
Our video guide below explains how hassle-free the switching process is.
What happens if my energy supplier goes bust?
It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.
As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.
All UK energy suppliers are regulated by Ofgem.
In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.
Read our Q&A on this topic here.