Who are OVO?

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Read on to find cheap tariffs and more from OVO

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OVO is an independent supplier of gas and electricity in the UK. It provides energy to around 670,000 residential customers and offers a combination of dual fuel, green and prepayment tariffs.

Renewable energy sources include wind, solar, geothermal, hydro-electric and biogas.

It has a Bristol-based call centre and offers smart meters and energy for businesses. 

What tariffs does OVO offer?

Tariff name

Tariff type*

Average bill value**

Exit fees***

Better Energy (all online)

Dual Fuel – Fixed



2 year Fixed (all online)

Dual Fuel – Fixed



Smart PAYG+ Fixed


Prepayment – Fixed



Greener Energy (all online )

Dual Fuel – Fixed



Simpler Energy (all online)

Dual Fuel – Variable



PAYG Variable


Prepayment – Variable



Tariff information correct as of 14th August 2017

*The range of gas and electricity tariffs includes standard variable rate, fixed rate, ‘green’ and prepayment deals. Click here to find out why we think fixed rate tariffs are worth checking out.

** The average bill is an average price of all 14 energy regions using the Ofgem medium usage of 3100kwh of electricity and 12500kwh of Gas, dual fuel and paying by monthly direct debit.

*** Exit fees are payable on some tariffs when you switch your energy provider before the end of your fixed term contract. Fees are typically £25 - £30 per fuel.

How can I contact OVO?

Telephone: 0800 5999 440 (pay monthly) or 0800 358 3523 (prepayment). Lines are open 8am - 8pm Monday to Thursday, 8am – 6pm on Friday and 9am to 5pm on Saturday.

Email: hello@ovoenergy.com

Or visit Facebook or Twitter.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.

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