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Who are Npower?
Npower is part of the German RWE group, one of Europe's largest gas and electricity providers. It supplies energy to around 10% of the UK's population and is one of the 'Big 6' UK energy suppliers.
Npower also provides boiler installation and maintenance, as well as 'Nest' smart energy meters.
What tariffs does Npower offer?
|Tariff name||Tariff type*||Average
|Fixed Energy Online August 2017||Dual Fuel - Fixed||£807||£20/Fuel|
|Feel Good Fix May 2018||Dual Fuel - Fixed||£877||£0/Fuel|
|Protect and Fix April 2018||Dual Fuel - Fixed||£937||£0/Fuel|
|Standard||Dual Fuel - Variable||£1,077||n/a|
|Pre Pay Fix October 2018||Prepay - Fixed||£1,097||n/a|
|Standard||Prepay - Variable||£1,172||n/a|
Tariff information correct as of 8 August 2016
*The range of gas and electricity tariffs includes standard variable rate, fixed rate, 'green' and prepayment deals. Click here to find out why we think fixed rate tariffs are worth checking out.
** The average bill is an average price of all 14 energy regions using the Ofgem medium usage of 3100kwh of electricity and 12500kwh of Gas, dual fuel and paying by monthly direct debit.
*** Exit fees are payable when you switch your energy provider before the end of your fixed term contract. Fees vary between £25 - 35 per fuel.
How can I contact Npower?
Telephone: 0800 073 3000 or 0330 100 3000 from mobiles. Lines are open from 8am to 8pm Monday to Friday and 8am to 6pm on Saturday.
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.
Our video guide below explains how hassle-free the switching process is.