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EDF Energy

Who are EDF Energy?

One of the Big Six, find out more about EDF's tariffs and contact details

By Mehdi Punjwani

Published: 23 September 2020

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EDF is the UK’s biggest generator of zero carbon electricity and the largest supplier of electricity by volume in Great Britain. It owns and operates eight nuclear power stations and 35 wind farms that generate zero-carbon electricity.

Note: The zero carbon electricity purchased is supplied into the National Grid. Customers receive electricity via the National Grid, not directly from zero-carbon generators. UK Fuel Mix disclosure information, published by the Government (BEIS), recognises electricity from wind, solar and nuclear fuel produces zero carbon dioxide at the point of generation.

Cheap EDF Energy tariffs

You’ll likely find that EDF Energy tariffs are more expensive than less-known providers like Octopus and Bulb. There are many tariffs on offer though, ranging from relatively cheap deals to more expensive ones. EDF offers a range of fixed price tariffs, alongside its standard variable tariff (SVT).

You could save more on your gas and electricity by choosing a dual fuel tariff or choosing an Easy Online deal.

As with most suppliers, energy customers need to be on the ball to get the best deal. All great tariffs come to an end, and if you don’t switch tariffs before your current one expires, you will automatically start paying the pricier standard variable rate.

EDF Energy fixed price deals and tariffs

EDF offers several fixed rate energy price tariffs, including Easy Online + BoilerCare Gold, which is one of the cheapest tariffs on offer and includes boiler maintenance. 

The EDF Prepay Total Service tariff is the best option for EDF prepayment customers and is one of just three fixed-rate tariffs offered to prepayment customers in the entire market. With fixed rates for 18 months, you have a year and a half knowing your energy bill can’t be hiked unexpectedly. There’s also no exit fee, so you are free to switch if you find a better deal.

EDF Economy 7 and Economy 10 tariffs

Economy 7 tariffs provide cheaper electricity for seven hours at night. EDF Economy 7 times vary across the country. The seven-hour period of cheaper electricity generally takes place between the hours of 10 p.m. and 8 a.m. To benefit from cheaper the price, you’ll need to consume more than a quarter of your electricity during this time. 

Typically, EDF Economy 7 tariffs are only used by customers with storage heaters. Since this type of heating system collects energy during the night, customers with storage heaters can save money on their electricity bills by taking advantage of the cheaper night-time hours. 

At the time of writing, EDF does not offer Economy 10 tariffs.

EDF dual fuel tariffs

Like most suppliers, EDF offers dual fuel tariffs for which you receive a single bill for your gas and electricity. You can often make big savings by using a single supplier for all your energy needs. 

Dual fuel options are available on a range of EDF fixed-rate, online and standard tariffs.

EDF tariffs for existing customers

Existing EDF Energy customers can easily switch tariffs online, by logging into ‘MyAccount’ on EDF’s website. Here, you can compare available tariffs to check you’re on the best one for you.

If you cancel your existing tariff to switch to another EDF tariff and you have more than three months to go on your contract, you will have to pay the exit fee. You won’t have to pay if you have less than three months left, and not all tariffs have an exit fee anyway.

Business energy with EDF

Business tariffs are available from EDF, but they vary greatly from domestic offerings. There are tariffs for small and large businesses, fixed-rate and variable. To find out how much you could save by switching business energy tariffs with MoneySuperMarket, give our energy experts a call on 0800 088 6986.

EDF Electric Car Tariff

The EDF GoElectric tariff is a special offer for owners of electric vehicles (EVs). It comes as a single-rate or two-rate electricity tariff.

  1. GoElectric Single-rate electricity tariff: Electric vehicle owners can pay from just 13.75p per kWh all day, depending on where you live.
  2. GoElectric off-peak tariffs: You’ll need a smart meter for either of these tariffs and you can benefit from cheaper, off-peak charging.
    GoElectric 35 offers five hours of cheaper off-peak charging every day (4.5p per kWh), which is great to charge your car at night. Peak hours cost from 15.96p per kWh. The doubly expensive GoElectric 96 gives your half-price electricity on weekday evenings and all weekend for 9p per kWh. Peak time costs from 18.06p per kWh .

To switch to either of these EDF Energy tariffs, you must either own or lease an electric vehicle. To register for the EV tariff with two rates, you must a have smart meter that is compatible with EDF Energy

How much do EDF Energy charge per kWh?

This will depend what tariff you’re on but in general, gas costs around between 2.6p and 3.2p per kWh and electricity between 14.9p and 18.2p per kWh.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to get a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

Can I get gas-only and electricity-only tariffs from EDF?

Electricity-only and gas-only tariffs are available from EDF but be mindful that it’s generally cheaper to combine both services in a dual fuel tariff.

EDF energy reviews

EDF Energy customers have given the provider positive feedback on BazaarVoice. Many reviews were based on their customer service record and the tariffs they offer, as well as the overall switching process and how easy it was.

Reading customer reviews can give you a good idea about what it’s like to be with a provider, straight from the customers themselves. This means you can get an accurate picture of each provider before making your choice.

How can I contact EDF Energy?

Online enquiry form: https://www.edfenergy.com/for-home/help-support/contact

Telephone: New customers: 0800 096 4063 (or 0113 820 7117 if calling from a mobile). Lines are open from 8am to 8pm Monday to Friday and 8am to 2pm on Saturday.

Existing customers: 0800 056 7777 (or 0113 820 7117 if calling from a mobile). Lines are open from 8am to 8pm Monday to Friday and 8am to 6pm on Saturday.

Or Facebook or Twitter.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

 

 

 

Switch and save with Energy Monitor

Switching your energy supplier is quicker and easier with MoneySuperMarket’s Energy Monitor. We’ll let you know as soon as there’s a cheaper tariff available for you, so you can effortlessly switch and save money on your energy bill.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.

 

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