EDF Energy

Who are EDF Energy?

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One of the Big Six, find out more about EDF's tariffs and contact details

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EDF Energy has been supplying UK households with gas and electricity since 2002, following the acquisition of SEEBOARD, London Electricity and SWEB Energy by French utilities firm EDF (Électricité de France).

It provides energy to homes and businesses and generates around a fifth of the UK’s electricity.

EDF Energy owns a number of nuclear power stations and is the UK’s largest producer of low carbon energy. It is also part of the ‘Big 6’ group of the UK’s largest utilities providers.

What tariffs does EDF Energy offer?

Tariff name

Tariff type*

Average bill value**

Exit fees***

Online Saver Sep18

 

Duel Fuel – Fixed

£972

£35/Fuel

Blue+Fixed Price September 2018

Duel Fuel – Fixed

£975

£35/Fuel

Blue+Fixed Prepay September 2018

Prepayment - Fixed

£1,010

£0/Fuel

Blue+Price Protection Aug18v2

Duel Fuel – Fixed

£1,017

£0/Fuel

Blue+Heating Protect Apr20

Duel Fuel – Fixed

£1,154

£0/Fuel

Standard

 

Duel Fuel – Variable

£1,160

N/A

Standard Prepay

 

Prepayment - Variable

£1,061

 

Tariff information correct as of 14 August 2017

*The range of gas and electricity tariffs includes standard variable rate, fixed rate, ‘green’ and prepayment deals. Click here to find out why we think fixed rate tariffs are worth checking out.

** The average bill is an average price of all 14 energy regions using the Ofgem medium usage of 3100kwh of electricity and 12500kwh of Gas, dual fuel and paying by monthly direct debit.

*** Exit fees are payable on some tariffs when you switch your energy provider before the end of your fixed term contract. Fees are typically £25 - £30 per fuel.

How can I contact EDF Energy?

Online enquiry form: https://www.edfenergy.com/for-home/help-support/contact

Telephone: New customers: 0800 096 4063 (or 0113 820 7117 if calling from a mobile). Lines are open from 8am to 8pm Monday to Friday and 8am to 2pm on Saturday.

Existing customers: 0800 056 7777 (or 0113 820 7117 if calling from a mobile). Lines are open from 8am to 8pm Monday to Friday and 8am to 6pm on Saturday.

Or Facebook or Twitter.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

Our video guide below explains how hassle-free the switching process is.

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.


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