BT price increases: What are my options?
Between inflation-linked and fixed price increases, BT customers tend to see their bills go up during their contract. Find out what you can do when affected by BT price rises
How are BT's prices changing?
BT increase their monthly prices on the 31st of March every year, but the price rise depends on when you've signed up or renewed.
If you signed up renewed before the 10th of April 2024, you'll get an inflation-linked price increase. If you signed up or renewed on or after the 10th of April 2024, you're subject to a fixed price increase.
BT price increases - 2025
Inflation-linked price rises | Fixed price increases |
|---|---|
If you've signed up to a contract before the 10th of April, your inflation-linked price increase was 6.4%. | If you've signed up to a contract after the 10th of April 2024 your price rose by by £4 on the 31st of March. |
What is the Consumer Price Index (CPI)?
The CPI tracks inflation by comparing the cost of goods over time.
The Office for National Statistics (ONS) publish a new CPI figure every month, and BT base their inflation-linked price rises based on the December rate of inflation.
That means BT take the December CPI rate and add 3.9%, so for 2025, this was 2.5% plus BT's 3.9% resulting in an inflation-linked price rise of 6.4%.
Which BT customers are affected?
BT's annual price increases affect the majority of their broadband, phone, mobile, and TV customers.
Contractual price increases are written into your terms and conditions, so there is no way of avoiding them unless you switch to a new provider, who may also bake in yearly price rises.
If you're out of contract, consider comparing the latest broadband deals. On average, MoneySuperMarket customers save up to £170
Are there exceptions?
If you're on social broadband tariff or have been classed as vulnerable, your prices won't rise.
This includes, but isn't limited to, those on:
BT Basic
BT Home Essentials
BT Home Saver
According to Ofcom, only 5% of eligible households are signed up for discounted broadband, so check if you're eligible for a social broadband tariff.
Author
Victoria Russell
General Manager - Commercial
Vikki has worked across financial services for over 20years, and for the last 15 years, created and nurtured a career within MoneySuperMarket Group, leading to her current role as General Manager for...
