Can I avoid mid-contract broadband price rises?
Broadband got more expensive? Sadly, mid-contract price rises are a fact of life. Here’s what you can do about it.
If your broadband contract began before January 2025 it might include inflation-linked price rises.
The broadband regulator Ofcom banned these percentage-based rises in new contracts from 17 January 2025. From that date broadband providers have had to show price increases upfront.
Find out how to check whether you're likely to be subject to an inflation-linked price increase, and how to ensure you're not paying any more than you need to.
Can I switch provider if my price increases mid-contract?
The possibility of switching providers mid-contract is a glimmer of hope for those hit with an unexpected price rise.
However, this move often comes with early exit fees unless the contract's minimum term has been fulfilled.
It's important to understand that contracts typically include clauses that anticipate annual price rises, meaning that a mid-contract price increase doesn't automatically grant the right to switch providers without incurring fees.
Before making any decisions, it's crucial to review your contract for any clauses related to price increases.
If such hikes are not explicitly stated in the agreement, customers may exercise their right to leave within 30 days without penalty.
And in certain circumstances, you may also be eligible to leave your provider mid-contract without paying any penalties.
Read our guide to cancelling your broadband contract early to find out what these are. Our guide on things to watch out for in your broadband contract can also help you identify key points to consider.
If you find yourself able to exit your contract without an early cancellation fee, it could be financially advantageous to switch providers.
MoneySuperMarket offers a comprehensive platform to compare broadband deals and find a more wallet-friendly option.
