How long does it take for lost luggage to be returned?
So, what happens if your bag is lost? This is the situation that many of us have been in, with the average wait for the airline to locate the lost item and return it to your home being 7.8 days.5
In fact, when luggage does go missing, 8% of respondents said the items were never returned – it’s in these instances that travel insurance becomes vital.
However, MoneySuperMarket research shows that 12% of people have had to pay to replace baggage lost by an airline because they did not have travel insurance. However, passengers are also able to claim compensation from the airline if luggage is lost or damaged after check-in.
Travel insurance doesn’t just cover lost items, but also those damaged by the airline in transit. It’s more common for items to be damaged than lost completely, with 62% of people surveyed claiming they have experienced this at least once in their lifetime. In fact, nearly a third (32%) have had luggage damaged on a flight to or from the UK on more than one occasion.
While the airline or travel insurance covers these costs on the majority of occasions (26% and 22% respectively), 16% of travellers have needlessly paid for damaged goods out of their own pocket.