By Phone
Get in touch with Waggel UK customer service team on 01299 669955
Why get pet insurance from Waggel?
Defaqto rating (pet insurance)
⭐⭐⭐ ^
Defaqto is an leading independent reviewer of financial products.
Waggel are proud to value
Flexibility
A straightforward claims journey.
Transparency
Cutting-edge technology
Genuine empathy for you and your four-legged family members
Key Benefits
Waggel focuses on clear coverage
Friendly customer care
A simple claims processes
How do I make a claim with Waggel?
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Contact Waggel
Head to the Waggel member portal and select “Make a Claim”. The process is fully digital—no need for paper forms or long phone calls
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Provide evidence
This could include your bill from the vet and any evidence you have of the procedures you are claiming for
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Claim is accepted or rejected
If your claim is successful (most are), you will generally receive confirmation within 24 hours.
Why should I compare pet insurance quotes with MoneySuperMarket?
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We're trusted
All our insurance providers are authorised and regulated by the Financial Conduct Authority (FCA).
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Rated 4.9/5 on Feefo
We're also the UK's most recommended price comparison website
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Save money
Save £££ on your pet insurance. Plus, we price match and will give you £20 if you find a cheaper deal
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Earn rewards
Buy through us and get up to £10
^ with your policy, plus other SuperSaveClub rewards
Trusted Service Awards Winners
MoneySuperMarket has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Frequently asked questions
What are Waggel's main types of cover?
Waggel offers lifetime pet insurance as their standard model. Every year, your coverage limit resets, so ongoing conditions stay protected as long as you renew.
You can choose from different annual limits (from £1,000 up to £15,000) and adjust your excess (from £0 up to £500) to suit your budget.
This way, you only pay for the coverage you truly need.
Does Waggel offer a vet triage service
Waggel partners with Joii to bring you a handy video vet triage service that can help you work out if your pet needs an immediate in-clinic visit or if at-home care will do the trick.
By consulting with Joii first, you could skip unnecessary vet trips—and the associated costs.
Plus, by agreeing to use Waggel’s video vet triage service, you’ll receive a discounted rate on your monthly premiums. See full terms and conditions about the Waggel vet triage service here.
Why Take Out Pet Insurance with Waggel?
Stress-free lifetime cover - Waggel's one-policy approach means no confusion over multiple plan types. You pick your annual limit, adjust your excess, and keep your pet protected throughout their life.
Does Waggel have 24/7 support?
Whether it’s contacting their UK-based Customer Champions or hopping on a free video call with a vet, Waggel is there to help day or night.
How does MoneySuperMarket create and review the content on the website?
At MoneySuperMarket, we want to give you clear, accurate and trustworthy information so you can make confident financial decisions for your circumstances.
Every page on our website goes through a careful editorial process before it is published. It’s written or reviewed by one of our experienced experts, checked for accuracy, and updated regularly to reflect the latest information.
We do use AI tools to support our research and drafting, but a human editor is always in the loop to review, fact-check and approve everything before it’s published, so you can trust that what you’re reading is both reliable and up to date.
You can read more in our editorial guidelines.
How does MoneySuperMarket make money?
We get paid by the companies we work with, but the payment we get doesn’t have any bearing on the information we provide. We get paid in different ways, depending on the type of product or service you buy through us. Our goal is to search deals from as wide a range of companies as possible, but we only show results from our partner providers.
Our comparison service is, and will always be, free to use.
Why should I use a price comparison website?
One of the best ways to get the lowest prices and best deals is to compare quotes from different companies. We do the work for you, comparing quotes side-by-side and giving you all the information you need so you can choose the right deal for your needs and your wallet.
We don’t give recommendations or financial advice, but we give you clear information so you can choose financial products that suit your circumstances.
Does MoneySuperMarket work with all the providers on the market?
No, not every company can be included in our service. This is because some companies don’t want their products included on comparison sites, and some decide that they would rather not pay a fee. There are also a few smaller providers who can struggle to cope with the volume of customers that can find their products if they appear on MoneySuperMarket.
Our goal is to search deals from as wide a range of companies as possible so that you can choose the deal that suits you.
Is pet insurance eligible for SuperSaveClub and rewards?
Yes, you can earn SuperSaveClub rewards when you buy pet insurance through MoneySuperMarket.
This includes:
Up to £10, which you can withdraw as a pre-paid Mastercard or a gift card for brands like Sainsbury's and Amazon.co.uk
Free Days Out pass (worth £180), which gives free entry to a range of UK attractions (you must download our app to get this)
Cashback of up to 10% when you spend at brands including eBay, Just Eat and Argos
To earn SuperSaveClub rewards on purchases you must:
Sign up to SuperSaveClub (it's free)
Be signed in to your account when you make the purchase
More information can be found on our SuperSaveClub homepage.
Is pet insurance eligible for Price Promise?
Yes, pet insurance is included in our Super Save Price Promise.
If you buy through us then find the same deal for less we will:
refund the difference
give you a gift card worth up to £20
Terms and conditions apply. More information can be found on our Price Promise page.
Reviewed on 9 Dec 2025 by
Accurate as of 09 December 2025.
Accurate as of 09 December 2025.
Accurate as of 09 December 2025.
Accurate as of 09 December 2025.
Defaqto is an leading independent reviewer of financial products. Three stars is for 'A standard product providing an average level of features and benefits'.
Individual pet insurance products from Waggel will have different ratings. Data from the Defaqto website. Data from Aug 2025.