Trusted
We're trusted by our customers. We only work with insurance providers authorised and regulated by the Financial Conduct Authority (FCA).
John Lewis is a trusted insurance provider, who has received a five-star rating by Moneyfacts in 2023. Its bronze contents insurance has been given a four star Defaqto rating, and its home insurance silver and gold buildings and contents insurance has a Defaqto rating of five stars.
They offer three levels of cover to suit your personal needs and budget, and you can mix and match levels of cover for both buildings and contents insurance.
John Lewis also offers a range of policy add-ons, and flexible benefits that come as standard on each policy:

John Lewis offers buildings and contents insurance across three level of cover; bronze, silver, and gold. Here is what is included in each policy:
Contents insurance | Bronze | Silver | Gold |
|---|---|---|---|
Contents cover | £50,000 | £100,000 | Unlimited |
Replacement cost of valuables | £10,000 | £20,000 | £40,000 |
Valuables single article limit (unspecified items) | £3,000 | £3,000 | £3,000 |
Valuables single article limit (specified items) | £20,000 | £20,000 | £20,000 |
Buildings insurance | Bronze | Silver | Gold |
|---|---|---|---|
Repairing/rebuilding your home | £400,000 | Unlimited | Unlimited |
Alternative accommodation | £50,000 | £100,000 | Unlimited |
Trace and access | £5,000 | £5,000 | Unlimited |
Locks and keys | £500 | £750 | Unlimited |
Accurate as of July 2024
Yes, you can cancel your John Lewis home insurance at any time. However, you might be charged a cancellation fee if you're cancelling the middle of your policy term.
Here are some instances where you may want to cancel:
If your policy is coming up for renewal: if you decide you don't want to continue your policy, contact John Lewis and cancel before your renewal date and you won't pay extra charges
If you have just taken out a policy: all home insurance policies come with a 14 day cooling off period, so if you cancel or switch providers within this timeframe then you will not be charged
If your policy has auto-renewed at a higher rate: John Lewis should inform you when your policy is coming up for renewal, but if your policy has auto-renewed at a rate you're comfortable paying, contact them as soon as possible and they might cancel your policy without charging an admin fee
Unlike some of our competitors, MoneySuperMarket is not owned by an insurance company. So we can offer the best value, with savings delivered straight to you.
By combining independence with our excellent technology, we can negotiate the best prices and the best value on products and services.
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MoneySuperMarket has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Here are some add-ons that you can add to your John Lewis home insurance policy:
Get up to £10,000 of protection against cyber crime, viruses, and any damage to your home computer
Get access to a 24-hour legal helpline, plus up to £100,000 of cover to help with legal issues
Add enhanced cover for accidents that damage your possessions, such as red wine on your sofa or a broken glass coffee table
Add up to £15,000 of cover for your bikes, including electric bikes and mopeds, and protect against loss, damage or theft
Get an additional £10,000 of cover (max £2,500 per item) for your gadgets including mobile phones and laptops
Up to £5,000 of contents cover for your family while they're studying and living away from your home
Add up to £1,500 of home emergency cover and an annual service for one oil, gas or LPG boiler. Plus, John Lewis will contribute to the cost of replacing a boiler if it's beyond repair
Extend your buildings cover to protect against unforeseen events or accidental damage like breaking a window or cutting through a cable
Cover for your possessions when you take them away from home, including incidents like losing your tablet on a plane or leaving your phone on a train
Whatever cover you’re looking for, the easiest way to find the best policy is by comparing quotes online. You can compare policies in one simple search on MoneySuperMarket.
We're trusted by our customers. We only work with insurance providers authorised and regulated by the Financial Conduct Authority (FCA).
Avoid auto-renewing and compare tailored quotes for free to find the cheapest insurance for you. Buy through us and get unlimited access to free days out (on our app) and much more with SuperSaveClub.
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John Lewis' Home Insurance products are provided and underwritten by MRDP. Munich Re Digital Partners. The FCA number for Munich Re Syndicate Limited, which Digital Partners operates under, is 204864. Digital Partners is a trading name, and Munich Re's Syndicate 457 is the entity authorized by the Financial Conduct Authority (FCA) in the UK
Yes, John Lewis uses continuous payment authority to ensure customers can pay monthly or annually in one payment.
Defaqto star ratings offer consumers the confidence to choose the right financial products by providing a trusted rating for insurance policies.
Yes, John Lewis buildings insurance offers protection against subsidence as standard in their home insurance policies. It also provides emergency accommodation if your home is too unsafe to sleep in.
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Reviewed on 10 Dec 2025