Marks & Spencer rebooted M&S Energy in 2018 through a brand new partnership with Octopus Energy, pairing the high street legend M&S with Octopus's fresh, tech-led approach and commitment to fair energy pricing, forever.
With Octopus Energy being the only energy supplier recommended by Which? in 2019 (as well as 2018), it was a powerful joint commitment to customer service, as well as to a more sustainable world - Octopus Energy only offers 100% green electricity.
M&S energy reviews
M&S Energy are rated highly by their customers on BazaarVoice, a website where people can leave written reviews and star ratings for companies they use. These reviews take into account important aspects of their service, including their customer service, energy tariffs, and how simple the switching process was.
Customer reviews are a good way to see how good the supplier is based on the real experiences of other users, which can help you make a more informed decision about who you want to go to.
How can I contact M&S Energy?
Visit mandsenergy.com, email firstname.lastname@example.org or call us on freephone 08081 697 822 (Monday - Friday 9am-5pm) to find out more.
What do I need to do if I want to change my current provider?
Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.
What happens if my energy supplier goes bust?
It is very rare for an energy supplier to go out of business, but it happened in 2016, with the collapse of GB Energy.
As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.
All UK energy suppliers are regulated by Ofgem.
In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.
Read our Q&A on this topic here.