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M&S Energy

Who are M&S Energy?

A household name, but could M&S save you money on your energy bills? Read about their tariffs below

By Mehdi Punjwani

Published: 27 November 2019

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Marks & Spencer rebooted M&S Energy in 2018 through a brand new partnership with Octopus Energy, pairing the high street institution M&S with Octopus's fresh, tech-led approach and commitment to fair energy pricing, forever.

With Octopus Energy being the only energy supplier recommended by Which? in 2019 (as well as 2018), it was a powerful joint commitment to customer service, as well as to a more sustainable world - Octopus Energy only offers 100% green electricity.

Cheap M&S Energy tariffs

M&S Energy offers just two tariffs: a fixed and variable option, both of which use 100% renewable energy. 

Although they offer relatively good prices for green tariffs, cheaper options are available.

There are some perks with M&S Energy, including fantastic customer service scores and a free £30 M&S e-gift card when you sign up. Don’t let freebies cloud your judgement though, and make sure you browse our comparison table to find your best deal

M&S Energy fixed price deals and tariffs

M&S Energy offers one fixed-price tariff which usually runs for 12 months, meaning once you sign up, you are guaranteed that your unit rates and standing charges will not change for the entire year.

This tariff is typically cheaper than M&S Energy’s variable tariff, however there are other energy providers with more affordable options. Use our comparison table to check out what tariffs are on offer from other UK providers.

Unlike most fixed-rate tariffs M&S Energy does not charge an exit fee. Customers can change to a different tariff or provider without having to pay to cancel the agreement.

M&S Energy variable tariff

The M&S Everyday Energy tariff is variable. Be mindful that if your M&S Energy fixed rate tariff comes to an end and you do not select a new tariff to go on, you may find yourself rolled onto this option. Variable tariffs tend to cost more in the long run than fixed-rate.

Since this tariff also has no exit fee however, you can move to a different tariff or provider without being penalised if you find a better deal.

M&S Energy Economy 7 and Economy 10 tariffs

Economy 7 tariffs provide cheaper electricity at certain times during the day and are typically used by customers with electric storage heaters. This type of heating system collects the energy during a seven-hour period at night (when the cost of electricity is cheaper) and releases it during the day.

Off-peak hours differ between different providers and where you live, but usually fall between 10pm and 8am. If you’ve got an Economy 7 meter, it’s a great idea to set appliances like your washing machine to run at night time, as well as charging your electric devices.

At time of writing, M&S Energy doesn’t offer Economy 10 tariffs.

M&S Energy dual fuel tariffs

A dual fuel tariff means you’re getting your gas and electricity from one provider. An M&S Energy dual fuel tariff means you’ll receive one single, simple bill and benefit from cheaper prices than if you were getting gas and electricity from different providers.

M&S Energy tariffs for existing customers

Existing customers will just have the choice between a fixed or variable tariff. All M&S Energy accounts are managed online, so if you want to switch just log in and request to do so there.

Neither of M&S Energy’s tariffs feature an exit fee, so you can leave whenever without paying.  

Business energy with M&S Energy

M&S Energy does not currently offer business tariffs, but you can find out more by visiting the business energy section of our site. 

Can I get gas-only and electricity-only tariffs from M&S Energy?

Both M&S Energy tariffs are available for gas-only and electricity-only. It’s usually cheaper, however, to combine both services and go for a dual fuel tariff.

How can I contact M&S Energy?

Visit mandsenergy.com, email hello@mandsenergy.com or call on 08081 697 822 (Monday - Friday 9am-5pm.

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It takes minutes to get a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to compare tariffs and see how much you could save. 

M&S energy reviews

M&S Energy are rated highly by their customers on BazaarVoice, a website where people can leave written reviews and star ratings for companies they use. These reviews take into account important aspects of their service, including their customer service, energy tariffs, and how simple the switching process was. 

Customer reviews are a good way to see how good the supplier is based on the real experiences of other users, which can help you make a more informed decision about who you want to go to.

 

What do I need to do if I want to change my current provider?

Changing your energy provider has never been easier. It only takes minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Click here to run a price comparison.

 

What happens if my energy supplier goes bust?

It is very rare for an energy supplier to go out of business, but it happened in 2016,ith the collapse of GB Energy.

As happened then, any future collapse and its consequences would be managed by Ofgem, the energy market regulator. Thanks to Ofgem’s safety net, even if your supplier goes out of business, your gas and/or electricity supply will never be cut off or interrupted.

All UK energy suppliers are regulated by Ofgem.

In addition to guaranteeing continuity of supply, Ofgem works to move customers of a failed company to the best possible deal, with any debit/credit transferred to a new supplier that is chosen to inherit the business.

Read our Q&A on this topic here.

Switch and save with Energy Monitor

Switching your energy supplier is quicker and easier with MoneySuperMarket’s Energy Monitor. We’ll let you know as soon as there’s a cheaper tariff available for you, so you can effortlessly switch and save money on your energy bill.

 

 

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