One of the lowest-cost fibre broadband providers in the country, TalkTalk has been serving internet to cost-conscious users for the better part of 20 years. Here’s what you can expect from its fibre optic packages.
Our best TalkTalk fibre broadband deals this week
*Average speeds are based on the download speeds of at least 50% of customers at peak time(8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.
Can I get TalkTalk fibre broadband in my area?
TalkTalk is one of the most widely available fibre broadband providers in the UK, covering the majority of the country. So, there’s a very good chance you can get it where you are.
The best way to find out if it’s available at your address is by using our postcode checker.
However, do be aware that Fibre 150 – TalkTalk’s fastest fibre package of all – isn’t available everywhere just yet.
What fibre optic broadband packages can I get from TalkTalk?
TalkTalk has a few broadband packages on the menu, three of which are fibre optic connections. (For more on its standard ADSL package, see our full guide to TalkTalk.)
TalkTalk’s fibre broadband package names
TalkTalk offers the following fibre broadband packages:
- Fibre 35 – with an average download speed of 38Mbps
- Fibre 65 – 67Mbps
- Fibre 150 – 145Mbps
Fibre 35 and 65 are widely available all across the country, but you won’t find Fibre 150 everywhere – only in locations where Openreach’s G.fast network has reached. Thankfully, average downloads of 38Mbps and 67Mbps are more than fast enough for most households.
All TalkTalk fibre broadband comes with its Super Router included free. It’s a few years old now, so not exactly cutting-edge tech, but can easily support a household’s worth of devices.
You can also bundle your broadband with landline calls, and add a TV box – though TalkTalk TV isn’t quite as extensive as it used to be. Today, it gives you a decent quality Freeview box, letting you pause and rewind live telly and use streaming apps like Netflix and Now TV.
You’ll need to subscribe to (and therefore pay for) those services separately. But there’s a bonus: TalkTalk TV will give you a discount on Now TV Passes.
How does TalkTalk compare to other providers?
The first thing you’ll notice is that TalkTalk comes at a much lower price than other providers. In fact, it’s often the cheapest on the market. Its ultrafast Fibre 150 is particularly good value.
There are no setup costs either, and you can spring for its Fixed Price Plus to guarantee no price rises throughout your contract… for an additional fee, which may defeat the purpose.
Speed and reliability of its lines are decent. Because TalkTalk uses the Openreach network, you won’t see a huge level of difference compared to other providers that do too – such as BT, EE, Plusnet, and Sky.
It doesn’t offer speeds in the realm of Virgin Media, BT’s fastest options, or local full-fibre providers (like Hyperoptic or Community Fibre). But the speeds it does offer give plenty of bandwidth for most households.
Bundling options could be better, especially if you want lots of TV channels. In which case, you’d be better off with a broadband-TV bundle from Virgin Media or Sky. But if you just want a basic broadband connection and a little discount on your Now TV, TalkTalk could be the one.
TalkTalk also only offers 18-month contracts, which is preferable to providers who only do 24-month ones – including BT and Vodafone. On the other hand, if you’d prefer a one-year commitment, you’re better off elsewhere.
And finally, a thorn in TalkTalk’s side the last few years has been its iffy customer service reports. It must be said that, according to Ofcom figures, its customer service is improving steadily – though still not the best on the market in that regard. Sky and EE currently hold the crowns for excellent complaint-handling.
What are the pros and cons of TalkTalk fibre broadband?
- It’s cheap – monthly prices are low, with no upfront setup costs
- Good speeds, up to an average download speed of 145Mbps where it’s available
- Line reliability is good
- Fixed Price Plus guarantees no price rises – though it’s optional, and comes with an additional fee
- You can bundle up by adding landline calls…
- …and TalkTalk TV, which gives you discounts on Now TV passes (though not much else)
- Customer service could be better, but does seem to be improving
- Better routers are available from other providers, even at a similar price point
- No landline calls are included as standard
- TalkTalk TV is nowhere near as comprehensive as TV from other providers (e.g. Sky or Virgin Media)